I purchased a Classic Vintage 1973 Ford F100 Pickup and brought it to J & S Patriot for an…read moreinspection. It got a clean bill of health. No pressure, great customer service, fair pricing, and most importantly, a hands-on owner who knows his stuff. The owner, Jim, even took me on a test drive to explain certain things. This shop impressed me, and I am not easy to impress. I love supporting locally owned businesses with a hands-on owner, and that's what you get with J & S Patriot. I highly recommend this place. They won't rip you off.

Oil change for '91 Mazda, 1.6 ltr…read more I provided oil and filter. Overfilled oil. Didn't top off brake fluid, even though the light is on, and bottle was sitting right next to the reservoir/master cylinder. Charged me to top off coolant. Looks like they mostly added just water. Was bright green before I brought it in, clear now. Didn't ask me. Charged me to top of washer fluid even though you can clearly see all the lines to the jets are gone. Didn't ask me. Didn't call to let me know it was done. $84+ for less than five minutes work. Won't be back.

I called Robert from out of state to inspect a car I was going to purchase - he saved me AT LEAST…read more$1,000. He diagnosed an intermittent misfire that the dealer had failed to disclose. The dealership took it into their shop and told me that they had replaced spark plugs etc, the Check Engine light wasn't on, but they suspected contaminated fuel, but they'd have their mechanic drive it home and make sure everything was OK. They called me the following am as I was driving to the airport to say that the diagnostic codes actually showed a problem with the catalytic converters - doesn't work for me in CA. THANK YOU ROBERT!! If it turned just to the catalytics - $1,000. But what else was hiding in there?? BTW - I won't tell you how little he charged me, but just trust that he's honest, competent and trustworthy.

I needed a window regulator replaced. It was 2 days before snow was suppose to come in. I had them…read moredo the work. The bill seemed high and i did some research on having the work done. Bottom line. They charged me $698.72. The average to have the work done at a dealer or independent shops runs about $417.88. Math says i was easily overcharged $280.84 at Mobile Medics !! The part cost $150.00 at the dealership not $257.66. 'Shop Rates' (labor) are $170.00 not $260.00. They charged me $15.00 for 'shop supplies. What shop supplies did they use ? They charged me $15.00 for 'EPA/waste removal.. I took the old part home with me ! Sub total was $647.66!! if i paid cash it would have been $659.17. $12.00 more if I paid cash ? if I paid with a CC it was $698.72. $51.00 more if i used a credit card?! That doesn't even make sense!! They never offered a senior discount when I was at the counter to pay. The never offered a Veterans discount when I was at the counter to pay. Good business practices say all the above was wrong.

Great customer service! Darrell was very helpful with…read morefinding the cause of my Nissan Murano's Check Engine light. He provided a free diagnostic to check what's wrong with it, and provided several solutions of varying price range--both from his own shop and even suggesting to go to the Nissan dealer to see what they said. In the end, he gave me some valuable tips on maintaining my CVT (continuous variable transmission), and filled it up with transmission fluid at a bargain. Note that it is down Kay Road / Kay Lane off White Mountain Blvd, about 100 feet on the left :)

Darrell is great to work with. He is kind and patient and stands by his work. Just don't make the…read moresame mistake I did: Never tell a good mechanic that you are in "no rush." They have plenty of work constantly coming in and will happily sideline yours if you open the door.

Very good customer service. Even gave me a ride home and dropped my car to me. Good work at a fair…read moreprice.

Adam is fantastic!! I would recommend his shop services to any Subaru owner. Honest, On Time…read moreCompletion and Best Value for my car. I had a Great experience!

Passing through from apache junction to WI. Power steering went out. Got us in that day..stayed…read morelate had us on the road the next day. 4 hour earlier than expected! Customer service was great!​

Highly recommend these guys! We called as we were heading out of town due to a radiator leak…read more They not only got us in immediately, but were able to pin-point the issue and having us back on the road in less than 30 minutes. Thank you so much!!

Came in for a rotation and balance. Team was kind, inviting, and reassuring of what the service…read morethey are performing. They informed me of the tire statuses and suggested an alignment. The shop works pretty by the books and I felt good about the service. They also gave me a small discount for the service. Really grateful for the timeliness and professionalism of the service provided.

My 1992 Toyota pickup is back in their shop, in Taylor AZ. This is an update of my previous…read moreposting... This is the third motor that they will be installing into our one (1) owner, ran great and quite. Took it to Haralson's for a radiator & tires.. Nine (9) months and $11,000.00 later we got it back.. It sounded like a thrashing machine and loud...we took it to an independent shop to check it out because did not feel comfortable driving it.. The independent shop found that the timing was off, 4 bolts- 3 missing, 1 not even finger tight and the water pump was leaking, just for starters... The mechanic dropped a bolt down the intake, in our original motor, the second one they are blaming the motor company for the motor having a grove in it and that is why the water pump is leaking ? Right !!! Now we are waiting to hear when the new motor will be in and installed.. My main complaint this time is The treatment I am receiving, like I am the bad guy ?? The manager (Cari) at the Taylor, AZ shop is not getting back with me, I have called the main office In Sanford, AZ I've talked to Joey (Manager), Shawn Haralson and someone named Chris.. I have talked to all of them, and left voice maiLes.. No one has gotten back with me. I called and asked to speak with the Owner ( Casey Haralson ) a gentleman named Chris said she was not there could he help me, I started to tell him my name and the situation and that we needed a loaner because we couldn't go another nine (9) months without our truck.. he said he would talk to Casey and call me back in an hour, that was two(2) days ago !! I've tried to call three or four times during business hours, they see my number and just let it ring and ring. My advice to anyone considering, thinking or wondering if they should take their vehicle to Haralson's DO NOT. They don't even have a Certified Mechanic, the correct equipment or knowledge to even do tires ...! Giving them 1 star is way too many. Stay tuned, I'm not done

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

With car trouble coming home from a cabin trip in Heber-Overgaard, we tried every mechanic and…read moreservice provider we could call in Show Low, Horne Auto Center and "Kenny" (services) SAVED THE DAY! He was amazing and diagnosed our car troubles... fixed the problem... and got us back on the road in less then 4 hours. Incredible! The bill was very reasonable and he explained everything they did to get us all back on the road and home safe. Thank you everyone at Horne Auto Center in Show Low. That is what I call going above and beyond in customer service! Thanks again Kenny! And we did this all with a puppy dog! Crazy!

Derrick was amazing! Best salesman ever! I hate car shopping because some salesmen are so pushy!…read more Thank you!! Tonya Gleave

Superior mechanical skills & a rate that does't break the bank. Replace my drive line is under 30…read moremins. Great Guy, & a excellent around mechanic. See Don once & you will be done shopping for mechainics in the White Mtns!

From the owner: Our expertise lies in Differential service, Re-Gearing & DIff Lockers…read more 4X4 vehicle inspection and modification. Visit our website to check more services and products.