Been going there for years, brought in my Ford F150, my Nissan, and go there for vehicle purchase…read moreinspections. Geno is my Go-To Advisor! Don't buy a car without asking them! We appreciate S.W. Immensely!

Can't say enough good things about my experience with Southwest Transmission. I had some issues…read morewhile traveling and I saw Russ, who did the diagnostics while I was there. Geno called and got me in to an already full schedule 3 days later, and after a fluid change and a new filter, I'm good to go. 40,000 miles till my next service at Southwest. I can recommend Southewest Transmission without any reservation.

I needed a window regulator replaced. It was 2 days before snow was suppose to come in. I had them…read moredo the work. The bill seemed high and i did some research on having the work done. Bottom line. They charged me $698.72. The average to have the work done at a dealer or independent shops runs about $417.88. Math says i was easily overcharged $280.84 at Mobile Medics !! The part cost $150.00 at the dealership not $257.66. 'Shop Rates' (labor) are $170.00 not $260.00. They charged me $15.00 for 'shop supplies. What shop supplies did they use ? They charged me $15.00 for 'EPA/waste removal.. I took the old part home with me ! Sub total was $647.66!! if i paid cash it would have been $659.17. $12.00 more if I paid cash ? if I paid with a CC it was $698.72. $51.00 more if i used a credit card?! That doesn't even make sense!! They never offered a senior discount when I was at the counter to pay. The never offered a Veterans discount when I was at the counter to pay. Good business practices say all the above was wrong.

Piece of shit! Dishonest Mechanic if you want to call it that. Brought car in was told 1000.00…read moreworth of work and no guarantees. sold my car for jack shit cuz i couldn't move it. posted a 100.00 part for it. see it driving around now with no problems. Total rip off!

A place that has character and kindness that go farther then words an actions, Would recommend to…read moreanyone in need of work looking for a place that, solves the issues and shows and demonstrates what's going on, Very understanding people

I was in quite the dilemma broke down 24 miles East of Holbrook w/ my 5th wheel in my 09' Duramax…read morew/ a broken transfer case. They answered after 5PM on a Friday and let us park our rig on their lot while they fix it the returning week... excellent service, if you are looking for transmission repair etc. stop looking around and go here. Thanks for getting us to Texas Rhonda & Ron.

Transmission went out about 10 miles south of Holbrook. We were 1500 miles from home on extended…read morevacation. Made it back to SW Transmission, and I could tell right away that they were going to treat us right. Very upfront about cost, options, repair time, everything! If you are in need of transmission repair, Russ and his team are your best bet!!

The speed expertise and deep knowledge of Transmission Repairs is definitely a great Blessing to…read moreanyone who has trani problems and related needs .We have had two cars ,vans repaired over the years handled to perfect condition at modest prices . A 5 star business Thank You Rob Beauchamp and expert trained Mechanics ! Thank You All, Sincerely, James D. Swanson

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

My 1992 Toyota pickup is back in their shop, in Taylor AZ. This is an update of my previous…read moreposting... This is the third motor that they will be installing into our one (1) owner, ran great and quite. Took it to Haralson's for a radiator & tires.. Nine (9) months and $11,000.00 later we got it back.. It sounded like a thrashing machine and loud...we took it to an independent shop to check it out because did not feel comfortable driving it.. The independent shop found that the timing was off, 4 bolts- 3 missing, 1 not even finger tight and the water pump was leaking, just for starters... The mechanic dropped a bolt down the intake, in our original motor, the second one they are blaming the motor company for the motor having a grove in it and that is why the water pump is leaking ? Right !!! Now we are waiting to hear when the new motor will be in and installed.. My main complaint this time is The treatment I am receiving, like I am the bad guy ?? The manager (Cari) at the Taylor, AZ shop is not getting back with me, I have called the main office In Sanford, AZ I've talked to Joey (Manager), Shawn Haralson and someone named Chris.. I have talked to all of them, and left voice maiLes.. No one has gotten back with me. I called and asked to speak with the Owner ( Casey Haralson ) a gentleman named Chris said she was not there could he help me, I started to tell him my name and the situation and that we needed a loaner because we couldn't go another nine (9) months without our truck.. he said he would talk to Casey and call me back in an hour, that was two(2) days ago !! I've tried to call three or four times during business hours, they see my number and just let it ring and ring. My advice to anyone considering, thinking or wondering if they should take their vehicle to Haralson's DO NOT. They don't even have a Certified Mechanic, the correct equipment or knowledge to even do tires ...! Giving them 1 star is way too many. Stay tuned, I'm not done

I came in for service based on other reviews from other source's. I'm glad I did. I had several…read moremaintenance issues for both of our vehicles that needed attention. The staff were always friendly, personaliable and the interior was cared for with a waiting room. (I prefer to drop and leave to run errands). In short time my vehicles were completed in a timely manner and at a fair price. (my alignment was a little off and I was not charged a full rate for a minor adjustment) I will return for my service needs and I highly recommend this location.

Just so you know, I never give 5 Stars so this place must be great…read more We broke down west of town, and were towed to them after shop hours. The owner called in a couple mechanics, and they had us on the road in half an hour. I won't mention how much they charged because you wouldn't believe me. I would go back to them in a second.

Super helpful and they were open on a Saturday when my car broke down. Offered a free diagnostic…read moreand helped get me back on the road.