1. Amore Roof

    0

    Carmel, IN

    Amore Roof

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Amore Roof

    Damage restoration

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    20 days ago

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    Watergate Roofing

    Watergate Roofing

    (16 reviews)

    SoBro

    Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

    Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

    Thomas Jefferson Roofing & Remodeling - Help Us Support Curing Cancer 
10% of All Repairs Purchases
In October will go Toward Curing Cancer

    Thomas Jefferson Roofing & Remodeling

    (8 reviews)

    No accountability. We hired Thomas Jefferson Roofing (TJR) to replace our roof after hail damage…read moreand struggled with communication and scheudling the work. Scott worked with our insurance to submit for reimbursement through our insurance and to document repairs. We originally were scheudled for a Wednesday install and no one showed. We were then told Thursday and again, no crew came to complete the roof. TJR was contacted and apologized again and promised 48hrs notice prior to work taking place. The very next day the an entire crew of roofers showed up unannounced at 5pm on a Friday. This was obviously frustrating, but we tried to be flexible to get the roof completed. Months later, we still had uncompleted work replacing roof gutters and fascia. They sent a roofer out and replaced the neighbors fascia instead. Months later, we found roofing nails that were not removed and noticed additional nails in the wood trim installed by TJR that impailed my tire requiring the tire to be completly replaced. We notified TJR and they acknowleged the nails were installed by their crew and would send someone out to remove them within the next 3 weeks... The president of the company Tim Gilliam responded in an incredibly unprofessional manner refusing to pay for any damages they caused. He accused me of intentionally running over nails, stating "Why would you choose to drive over nails you saw in the driveway? Who does that?" It was very unprofessional seeing the President of a company with such disregard for issues they caused. I have many years in general contracting in construction and would never work with a company like this professionally or personally. Save your money and be prepared to pick up after the roofing crew.

    We noted multiple times via email that they do not have our permission to return to our property as…read morethis is an ongoing investigation. Tim admitted on 6/4/22 via text message (screenshot attached) that he came to our property without consent and removed the 2 remaining nails. If he would have knocked on our door, he would have known that we were out of town and could not provide verbal or written consent for him to perform work on our property-TRESSPASSING. However, at Tim Gilliam's own admission, his team did leave 3 nails to hang protection tarps, but when he recently came to clean them up (without consent), only 2 were left, solidifying that one in fact, fell into the driveway. The one that caused damage to our tire requiring it to be replaced.

    Two Men and a Gutter

    Two Men and a Gutter

    (4 reviews)

    We hired Two Men and a Gutter to install a wider gutter over our garage. Within a couple months,…read morethe gutter began pulling away from the house, bowing outward, leaking, and overflowing. The installation ultimately left us with a worse problem than the one we originally hired them to solve. What has been far more frustrating than the failed work, however, have been the hostile interactions and complete lack of follow through from Two Men and a Gutter. Over the past year, we have spent countless hours attempting to get this issue resolved. We have made repeated phone calls, left numerous messages, exchanged text messages, and communicated directly with company representatives. Multiple times, the company acknowledged the issue, agreed that the work was covered under warranty, confirmed our account and address, and promised to send someone out to make repairs. No one has ever shown up to even look at the damage, let alone repair it. Each time we followed up, we were given another explanation, another promise, or another timeline. Most recently, we were told someone would come out once the rain had passed. The rain passed. Nobody came. Follow-up messages have gone unanswered. That was in May 2026. To make matters worse, both my husband and I have experienced extremely hostile and aggressive communication from company representatives during our attempts to resolve this issue. What should have been a straightforward warranty repair led to them screaming at me on the phone about our review of their work costing them business. At this point, we have lost confidence that Two Men and a Gutter intends to honor its warranty or stand behind its work. We honestly don't feel safe having by them back at our house either. We will now have to hire and pay another company to correct their poor quality work. Mistakes happen. What matters is how a company responds when something goes wrong. Based on our experience, I cannot recommend this company to anyone and would urge you to look elsewhere.

    I'm a 67-year-old woman and a year ago I contracted with Mr. Francisco and his company to install…read moregutters with guards on my garage. This spring, I noticed there growing out of my gutters so I paid someone else to climb on a letter and take a look sure enough there were no guards installed at all. That was six months ago and I have contacted the company several occasions and the problem still has not been rectified. Thank God, I was wise enough to have them a detailed contract on the work that was to be performed before I made payment so should get some justice from the court. The fact that I even have to take it there company that advertises a lifetime warranty on their work is asinine buyer beware.

    Amore Roof - roofing - Updated October 2026

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