TWard tackled a big project on my car that the dealer deemed "not worth it" with professionalism &…read moreexpertise. He fixed an AC issue on a Honda Civic Hybrid (also known as the biggest pain in the booty AC fix of all time) so that I could get top dollar for my otherwise excellent condition used vehicle. He worked hard to source an OEM part at a fair price and he spent hours on the job. I had read enough reddit threads to know that this fix was a mechanics nightmare - and that most places would cut corners out of frustration. Not at New Metro Auto - they performed high quality mechanic service from the start of the project to the finish. The fix was not a band-aid but a full overhaul/replacement that required meticulous & detail oriented skill. I'm super pleased with the quality of his work and would trust him with any vehicle of mine : including my new one. He and his team are extremely knowledgeable across many makes/models of vehicles and have an incredible set-up to handle everything from a basic oil change to an intensive fix. New Metro is well worth the drive beyond downtown!

From the owner: Personal service, competitive prices read more

Great guy Professional showed up on time…read more Would recommend in the future I would use again

At first Kevin had us believing he cared and was going to help us. He diagnosed the problem and…read moresaid he would pull the needed parts (and told us he did) and has yet to show up and won't return our calls. I wish I could leave a positive review for him but the problem hasn't been fixed after waiting for months and he won't co tact us to explain why or when. We are stuck.

The owner was very good to work with. he had to deal with my warranty people that are a pain in…read morethe butt. they did everything in a very timely manner, very honest. the only bad thing is the lady up front, not the nicest person for sure.

EVERY-TIME i would call i would be placed on hold and would never come back to the phone. It's…read moreright up the street from my house but when Inwant to do business with them I can never get anyone

Didn't finish the car and lost some of the parts have to buy again and pay someone else to finish…read moredidn't finish the transmission was not even hooked to the motor the transmission cooler was not hooked to transmission I was left with a car that would not drive or move be careful when you talk don't let them take advantage of you just trying to help somebody.that back fired on me

From the owner: "Shoot first, ask questions later...about your diagnostics."…read moreProfessional Advanced-level Diagnostics, along with repair and maintenance solutions for all commercial class 8 trucks , light, medium or heavy duty equipment, & automotive of all makes and models business owners please contact for a dedicated maintenance & plan for you fleet

After an accident our car was not drivable. After 2 tow companies never showed up, Spoon Boyz was…read morecontacted. They showed up within 30-minutes to take care of us. So professional, so patient and we are so appreciative! Doing business with them was a positive conclusion to a long and frustrating day.