My step-dad was in this nursing home for almost two months. His name was Steve M. The staff are so…read moresweet and helpful. Knowing families are going threw tough times they try to make things as smooth as possible. Case management is very organized. The nurses are just amazing. Im so great full for their help and definitely recommend. Your loved one will be well cared for. In a careing, even fun, environment. 5 stars. I would give more if I could . Thank you Villa nursing home

After a left shoulder cupp replacxement at Parkview Hospital, I was transferred to Villa for rest…read moreand care. My bed was too small and when I rang the bell for help to the restroom, it took over twenty (20) minutes for an attendant to come to my assistance. Their care was so bad and unresponsive that I had my husband take me home for care the next morning. I went out of my way not to cause problems with their attendants, but that didn't change anything. They were more interested in filling an empty bed than issuing the necessary care needed. Their care was consistently non-attentive. Very disappointing. Anna Apodaca, 83 years years old.

So my 80 Year old Mom was in a tough place Physically,…read moreMentally, Financially. She needed HELP and Fast So Many Places chomping at the bit to get her to come to there facility. Talking with them was truly overwhelming and Soon to be Expensive. Then I reached out to INNOVAGE - I had heard a little about PACE and wanted to learn more I was pleasantly surprised when I spoke with SHALISE She was Very Professional, Patient and Kind. She answered All my Questions without Trying to SELL Me or make up my mind for me. Everything she explained was thorough and easy to understand. So Thanks to SHALISE we enrolled my Mom into INNOVAGE Now waiting to see if they Deliver. As far as SHALISE - She is A STAR !

The clinic portion needs to adjust their attitudes towards the elderly patients. The lady named…read moreYvonne that works up front was beyond condescending, patronizing, and just plain out rude by her tone. I work in a hospital so I know how you're supposed to act and this is not the way you talk to the elderly. It was honestly disappointing to witness.

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

Starmed has changed my perspective on healthcare after a bad experience with a previous agency with…read moremy grandma. Dr. Grace and her team help facilitate all the care my grandma needed and went above & beyond. Starmed turned my once negative experience to a positive one. If my grandma or any of my family should need home health in the future this is the agency I would entrust the care of my family with. Friendly, knowledgeable, skilled and professional staff. If I could give more than 5 stars I would.

I was in a position to put my Mom on Hospice for a second time. I was advised that I can choose…read morewhich Hospice to use. I didn't know this. The previous Hospice was OK, but I wanted to compare. Inland Regional Hospice was one of the companies given to me. The owner himself came to my home with his assistant. He was very caring and very realistic. The staff from the receptionist to the social worker are amazing. My mom was in my home during her Hospice care and I was her caregiver. Sherene was her case manager nurse and was always available no matter what time of the day. I always looked forward to the Social Worker Shekinah visits as she always made me feel I needed to take care of myself. She always showed sincere concern of my mental and physical care. Comparing my experience with the first Hospice and Inland Regional, I'm so blessed to have Inland Regional with me when my Mom passed away.

Okay where to start. We had chose another company to use and were so disappointed. So a friend…read morerecommended inland Regional Hospice to us. I gave them and another company a call. This company not only Calle some back within minutes of me calling but was also able to send the owner over to meet with me at this was in the evening! I was amazed. I loved the owner and his staff we're all great! I was able to call them anytime, and text them and got a instant response. And I knew who I was speaking to every time! I had questions and got answers right away. No run around. No night time fill in company who didn't k ow us! They were fantastic. All the people were so Sweet and knowledgeable. I didn't have to do their jobs for them! And I was so happy to know my aunt was in good hands. The other company I had to help and do their job for them. Or show them how to care for her. Today as I wrote this my aunt passed away. I called them and they were here within the hour. Called the mortuary and took care of her for her cleaned up and ready for pick up. The sweetest nurse Adrian. Adrian you are an angel. I love your outgoing personality and so loving you were our angel these last days. So thank you. Florin in was a pleasure to meet you and your team. You have a wonderful company. I would recommend you to anyone and everyone I know! All hospice company's should be as wonderful and knowledgeable and as passionate as you and your team. Thank you for making such a difference in mine and my families life's. Megan Chavez & Family

This rehab facility is horrible. It is not rehab at all. My mother became sick within this…read morefacility because of their poor care. My mother was sent here to strengthen the bacteria balance in her gut. She was forced to wear a diaper and was not permitted to use the toilet, and she is not incontinent. She would tell them I have to go to the bathroom and they'd say well then go in the diaper and I'll come right back and change you, and they wouldn't be back for hours leaving her to sit in her own waste. The food she was served was so bad sometimes she did not know what she was eating, but she had to eat because she was so hungry. I sent her food from Instacart so that she would have some healthy food to eat in her room. They would limit her water so that she would not urinate which resulted in delirium. She called me in the middle night and her mouth was so dry. I could hear her lips sticking together because they were refusing to give her water. They ignore the call lights. They would leave her in her poopy diaper for hours at a time, causing her to get UTIs. The delirium that she acquired at this place from their inadequate care was so bad that my California family thought that she was in her end times and was going to leave her there. When I called the office and kindly asked them to change her diaper for three hours to change one diaper, they hung up on me. I heard the nurses with unkind angry yelling tones yelling at my mother while I was on the phone and they did not know the phone was open. I texted the management of the facility trying to get my mother help and 90% of the time they ignored me. When company is there or they know the phone is open they are not hostile but as soon as there's no one around, they are. I've already called Ombudsman's to check out this facility. It should not exist; It is that bad. I drove 1800 miles to rescue my mom from this facility two weeks ago. The emotional abuse is one of the hardest hurdles to help her over. Do not take any loved ones to this facility. I will be reporting them to anyone who will listen. My son sent this up accurately when he said "that facility is nothing more than a pound for old people."

Would never send a loved one there. beyond the lies and staffing shortages and bad experiencesread more

I was at Rialto Post Acute Rehab CTR for 5 weeks due to wound care and IV antibiotics…read more My stay there was fabulous, friendly, caring, attentive staff. From my wonderful IV nurses, CNAs, RNs, LVNs, PT/OT to the Activities Staff and Food Services staff. Everyone had a friendly smile with a Good Morning, Good Afternoon and Good Evening! The only downside I had was being awaken at 4-5a to give me one of my meds that could have been given to me at 6-7a when I got one of my IV bag doses! I made many friends there and highly recommend this facility.

Hello, Family care…read moreis so important when we leave our loved ones with those who are basically strangers but still administrating medical support. Well, m what I can share about Rialto Post‑Acute Retirement Care Facility id that I have personally observed their nursing staff, Nurse Evelyn, who is personable, responsible, knowledgeable and had my loved one laughing and happy. This matters! Nurse Shanon and Emily are also great! On a couple of occasions when I visited a family member and a very good friend, I noticed the front office staff are welcoming, the administration seems like they are on top of everything and their level of care, responsiveness, and overall integrity have consistently impressed me. The nursing team is both highly skilled and deeply compassionate. They do more than just administer medications and monitor vitals -- they take time to engage with each resident, understand individual needs, and notice changes. On two occasions I have seen nurses staying extra minutes to comfort residents, proactively address concerns (like pain, hygiene, emotional support), and follow up with families to ensure everyone is informed. Very few facilities care like Rialto Post Acute. The leadership at this facility demonstrates professionalism and responsiveness. When I've raised questions or concerns, the administration responded promptly, openly, and with real care. Policies are transparent; staff seem well‑supported and trained, which reflects in how smoothly operations run and how comfortable residents feel. The facility itself is clean, safe, and well‑maintained. Residents are treated with dignity and respect. Activities for engagement are organized, and the staff's attention to emotional as well as physical well‑being shines through. The communication with families is open and honest, helping us feel confident about our loved ones' welfare. Kudos to this hard working professionals! Would I recommend this facility - YES, I WOULD!!! Excellent service, care and knowledge are a hit and miss these days! They CARE! Thank you!

Beloved Inland Valley Hospice Team, We are beyond grateful…read morefor your thorough care. The quality of your care is superb. Grandma was so well cared for at the end of her life and your guidance and vigilance was so amazing. Thank you so much for guiding us through a difficult process. Grandma went to be with God in the most comfortable way because of you. We all give thanks to God because you took care of all of us around her. You came in and just helped us so much. We are filled with so much gratitude and love because of your serving and generous hearts. Much love, The Bernier Family

Today, after our difficult visit with dad's orthopedic surgeon in Palm Springs, we were caressed by…read moreInland Valley Hospice. PTL! Angel, our LVN and Wendy our CNA were amazing, professional and totally thorough and thoughtful. Thank you, thank you, thank you We're looking forward to next week

Initially, we sought caregiver supporter through Home Care Assistance in Riverside. Our mother had…read moremajor surgery and went home after a month in the hospital and 2 weeks in a skilled nursery facility. We met with Jennifer and found her to be extremely personable, compassionate and knowledgeable. After much discussion with doctors and others, we decided to go another route for mom's home health care. Just based on our short interaction with Jennifer and Home Care Assistance, I highly recommend this company. We won't hesitate to contact them should the need arise. Thank you.

When I contacted Jo-Lynn for immediate care for my mom returning from the hospital after a fall,…read moreshe quickly went into action and was able to provide caregivers despite the short notice. I appreciate the exceptional caring and advocating on behalf of my mother.