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    A Better Solution In Home Care

    5.0 (2 reviews)
    Open Open 24 hours

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    Home Instead Senior Homecare of Riverside, CA

    3.2(9 reviews)
    0.7 mi

    Wish I could give them 10 stars. They were so kind and caring with my mother, who can be a little…read moredemanding. From the Office Staff, Nichole, Jennifer and the rest to the caregivers Yahaira, Maricruz, Cheryl and Lupe. They were so kind, understanding and patient. Not only did they give excellent care to my mother, they were also very supportive to my family when trying to determine the best care for my mother. I highly recommend this company and their service.

    I rarely write reviews. However, I thought I would write this to maybe help the next person from…read morehaving the same or similar bad experiences with this company as we have. My Father is paraplegic and requires assistance with his daily care on a continual basis. It's been our experience that this company has been more of a burden to deal with than help. For months, we have had to continuously pick up after there employee's after they leave there M.o. is to come here sit on the phone and eat there lunch for an hour and start stuff and leave things unfinished upon leaving. It's as if we are taking care of them. I really don't believe it's the clients job to pick up after the service provider, but this has been our experience. On top of that they have continuously broken and damaged our cabinets and,sink faucet things in the residence, and when addressed to the Manager Jennifer, she refused the responsibility of the repairs and said it wasn't their responsibility and was extremely rude and threatening to my father on the phone.There employees also cannot be trusted. One of there employees stole money out of my fathers wallet last Christmas. and several other items and recently several weeks ago one of the regular girls picked up a set of our house, car, and mail keys. Thank God for cameras. So now we have safety issues to be concerned about as well. I strongly encourage whoever is in the need of home health care to move on to the next provider. If I could, I would rate them a big Zero.

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    Senior HomeCare Referral Agency - activities of daily living, personal care, Alzheimer's, and Dementia Care at home.

    Senior HomeCare Referral Agency

    5.0(2 reviews)
    3.3 mi

    Tim Crawford and Linda are really the best and my family and I would absolutely recommend them to…read moreour friends. I hope that if my health requires the involvement of a qualified caregiver, that it would be Linda that takes care of me. The responsibility fell on me to find and select an in-home caregiver for my family. I looked at 5 organizations and conducted a pretty detailed analysis. I decided on Senior HomeCare Referral Agency based on these reasons: * Website was easy to understand and also presented useful information for potential customers * Reviews online were good, references were solid, and our social worker strongly recommended them * Their Better Business Bureau rating was good, and that gave me comfort. * Their ability to be straightforward, honest, and present to me options without a sales pitch. The entire conversation felt honest. My assessment is that Senior HomeCare Referral Agency stood above the other options because of their honest, transparent approach to the referral process. I knew exactly what I was going to get and that I had the ability to tailor the level of care directly with the caregiver. I really, really like that. Tim was more interested in referring a quality caregiver (that met all our needs) instead of selling us on his agency. He told us to interview caregivers from different Agency's until we found the best Caregiver. He didn't know we were going to choose his referral, but I'm sure he was very confident in referring the 2 great ladies during the interview process. One should explore all options when looking for care options for a loved one - it is quite an experience doing all the research. I can say with great confidence that Tim and his organization should be your first and last conversation for in-home care.

    These guys are great! The in-home caregivers work hard and are extremely helpful and Tim was always…read moreeasy to get a hold of and always has the right answers. Thanks again.

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    4.9(33 reviews)
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    Synergy Homecare in Corona cared for my father for over a year, and I truly can't say enough good…read morethings about them. The caregivers were always kind, patient, and dependable, and they treated my dad with so much compassion and respect. They became such an important part of our lives during that time. Knowing he was in good hands gave our family so much comfort and peace of mind. We're incredibly grateful for everything they did for him.

    Hello !! We have utilized this business for a year now. They did a thorough assessment of our…read moresituation and worked diligently to locate the right individual. We refer to this individual as a " personal assistant ". She is a perfect fit and does all things to bring the best of her client every day!!! It has become very formative and remarkable helpful in supporting daily functionality. The principal owner has been absolutely wonderful to work with as well. Ken-- is always available and responds quickly. The team has great experience in this field and they work to provide their clients with a perfect match. Most certainly something could have a bump during the process Dealing with people and this business just naturally lends itself to things that come up . But I will say , Ken and this company will work straight forwardly to achieve a strong solution. I recommend Synergy!!

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