Had the best experience EVER with this company. John was an amazing chauffeur, and made the night…read moreeven better. We were on the 20 person limo bus, and had the time. I will 100% be using this company in the future, and I will recommend this company, especially John, to everyone. He even decorated the bus for my birthday. Thank you John and 716 Limo!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

If a bonus star was an option Status Limousine would be deserving of this! Dan and I used Status…read moreLimousine for our wedding in 2018. They were professional from the moment I called and walked in to meet the nice owners. They let me look at their limo options and even go inside to check out the cool interior details! We settled with the white Escalade SUV limousine and was extremely satisfied with this choice. The limo first picked the groom (my husband and always + 1 Dan) and the groomsmen at our house and dropped them off at the church. The limo did arrive a little early but was patient and professional. Once the limo picked myself and the bridesmaids up at the Mansion the limo driver opened the doors and was very kind. He dropped us off at the church and waited for us to come out. I wish I remembered his name because he was awesome!! The bridal party, Dan, and myself took photos at the Albright Knox, the rose garden, and Hoyt Lake. It started to rain at the Rose garden and the limo driver let us borrow the umbrella which was appreciated! Status Limousine provided us with a smooth fun ride, good music, ice, and flutes! I would recommend Status Limousine to anybody for any occasion because you know you can trust them! Dan & I cant wait to use Status Limousine for our next special occasion!!

A couple weeks ago I planned a party bus to the Bills game, emailed a bunch of companies for…read morequotes, Status replied quickly (they also had the best rate) When confirming over the phone as well as the phone call to confirm the week before (2different workers) were so nice! Made it easy, I remember once we got off the phone I thought "Wow, they were so friendly". Day of, Mike our driver shows up-Down to Earth! Mike was so helpful, helped us set up our tailgate, gave us suggestions on where to set up, what area to claim, I even caught Mike cleaning up after everyone!! He helped unload all our crap and load all our crap at the end. We even had someone lose their phone and Mike was very helpful with looking and taking care of the situation. Mike was fun! If you ever been to a Buffalo Bills game you would understand the state everyone was in after, in a professional way Mike helped us gather everyone and keep us in line, which was much appreciated. I highly recommend status for their wonderful customer service!!

GREAT SERVICE! My husband reserved a Mancuso Limo for our…read moredaughter's surprise birthday wine tour and after reading some reviews I was NERVOUS. But..we had such a great experience I felt I needed to write my own review. Despite my worries, the service was fantastic from beginning to end. I had to make several changes beforehand and they were incredibly courteous and accommodating. The limo was very classy- Well stocked, clean and very comfortable with an impressive sound system (with aux so we could all of our favorite tunes). The driver was punctual, professional and had such a great personality! He really went the extra mile in helping to make this birthday memorable for our daughter. He was so helpful and his advice regarding the Wineries was spot on! He also kept us on schedule as we requested. The whole experience was great and I'm so glad we went with Mancuso Limo. I will definitely use them again and I highly recommend them.

Calling this a business is a stretch. A business answers there phone, or if busy, calls you back…read morewhen you leave your number and/or message. I've tried twice to book through them and had the same result both times. While I try to support local establishments, I can't, with any conscious suggest or recommend Mancuso Limos.

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

Very professional and polite. While driving us to the airport presented very good driving skills,…read morewas calmed and was focused on driving us safely to our destiny. He arrived at the hour established and care to carry our luggage into the trunk of his van. His van was neat and clean. It was a very good experience to have chosen this company to take us to the airport. I am very satisfied and I recommend his services again. From Fairfield inn Niagara Falls, NY to Buffalo airport.

This company did a pick up/drop off (both ways) for my daughter's wedding. It was for 20 family…read moremembers. They were punctual and accommodating!

We used Giorgio's for a bachelorette wine tour and they were amazing! Great price, communication,…read moreand vehicle. Our driver Michael was the best. He called ahead to confirm itinerary and even arrived early to allow us time to load the limo. Would definitely recommend!!

The driver was professional and the car was clean and tidy! Thank you Don, we had a great evening…read moreand will call again for sure.

We used TLC on two events in one weekend for a bachelor party. On both occasions, the drivers…read morearrived on time with very clean, high quality limos. They were very communicative and helpful when we were deciding what bars to go to and also very timely when we asked to be picked up. We had a fantastic time and greatly appreciated the effort put forth by TLC to make sure our events went smoothly. I would highly recommend Don and his drivers to anyone who needs limo services.

Buffalo limousine was recommended to me by my hotel. They did a great job for a weekend of wine…read moretasting at the Niagara falls New York wineries. Carla the owner was very helpful in helping us plan our route. Our driver for the day was Larry seen in the picture attached. he was very nice and accommodating and helped us to see everything we wanted to see for the time that we had. Thank you Carla and Larry for helping us have a great weekend!

I rented a 28-person party bus this past weekend for my 30th birthday. It was exactly what I wanted…read moreand was an ideal 4-hour ride! The process of renting the bus seemed very daunting, especially needing it on a short 2-week notice during a very busy and holiday weekend. The customer service from the get-go was excellent. Carla, who took my call was so friendly and made the booking process painless and assisted me with completing my deposit over the phone. The night of the party, LeDelle our driver, was amazing, charismatic and kind. He made the night seamless by taking us where we wanted to go efficiently and was super accommodating and social with all of my guests. My only complaint about the bus was the lights were either on or off, and the aux audio function was very frustrating to figure out! Otherwise, the bus was spotless and roomier than some other busses I have been on. I would absolutely rent from this agency again.

I wanted something different than a limo bus for our wedding and stumbled upon the buffalo…read moretrolleys. We selected the white trolley which had ample room. Our trolley driving was incredibly helpful and had extra towels for our flowers and knew his way around Buffalo. The biggest complaint was my contact person through the company no longer worked there but after calling the main line I was connected to another individual who helped me through the rest of the process. I loved how gratuity was included so that wasn't something I had to think about the wedding day.

I used Buffalo Trolleys for my wedding and was pleased to say the least. They had excellent…read morecustomer service at the wedding show we met them at and we're kind enough to refund us a promotion value they started a few days after we signed with them. They asked all the important questions leading up to the wedding and had everything sorted out to make it stress-free the day of. No snags whatsoever. There was far more room than your average limo allows, which is why we chose them, due to our large wedding party and the driver was excellent. 10/10 would recommend them to anyone looking for transportation on their wedding day.

My Wife and recently used Southampton Limos to transfer from the Niagara region to Pearson 1 week,…read moreand return 2 weeks later. We were both pleased by the professionalism and courtesy of our driver Richard. Incredibly comfortable limo and a great ride. All in all, a fantastic and trouble free way to start and end our vacation. Very reasonable rates as well. Thank you Southampton. We will be back. Mike T.

A fantastic option, since I wasn't sure if ride services like Lyft or Uber would be available in…read morethat area... or if they were, whether they'd be able to provide rides to/from the Toronto airport all the way to Niagara Falls area (~1.5 hour drive time). Hence, we took a chance with Southampton Limousine based on their positive Yelp reviews, which were quite few and not the most recent, but we decided to give them a try because every other company had mixed reviews. Glad we went with them, as they certainly did not disappoint! Great communication -- quick response time and addressed all my questions and concerns. Willing to accommodate last minute pick-ups if able. They were able to provide same day booking/reservation confirmation when I emailed them the morning of for an afternoon transport, which I was *very much* grateful for (thank you, Kristina!!). Fair pricing for the level of service you get. Of course, a private car service of this calibur is going to cost a little more, but it's well worth it, because the car's very clean and well-cared for; the driver we had (shout-out to Mike!) was punctual, professional, and extremely knowledgeable about th Niagara area/Canada and life in general lol; we got provided with door-to-door service -- we felt like VIPs when we got picked up and dropped off in their black Lincoln Town car. If you don't mind spending a few extra bucks for comfort, convenience, and peace of mind, then Southampton Limousine is the way to go! Highly recommend!