Had a problem with my car's battery. I was worried it was something much worse as my car was having…read moretrouble starting. I brought it by here thinking I was going to be in for a lot of money. Guy spent a few minutes looking at the car and said he though I just needed to replace something on the battery connection. He did it for free in maybe 5 mins and I was on my way. Probably the best experience I have ever had taking my car to the shop lol

Good service, responsive to what I had asked for, good price and good communication. I would…read morerecommend this shop to anyone in the Walla Walla area.

Always friendly fast service, completed work faster then expected to make sure I had time to get to…read moremy doctors appointment, very professional, worth the drive from Pendleton Oregon

Very honest and up front with prices!! When they give a day and time that they say they will look…read moreat your car they do!

Thanks to a recommendation from a good friend Walla Walla Transmission came to my rescue. They…read morewere very helpful and got me back in the road much quicker than I anticipated. Highly recommend their services!

On 2/4/2019, I took our Subaru Outback to Walla Walla Transmission Specialists to have the tires…read morerotated and a fluid leak in the rear end checked. They did not inform me that there would be a charge to inspect for the leak and I did NOT authorize this charge. After inspecting my car, they gave me a written estimate to remove and replace the rear differential cover for $595. I consulted with my friend, who is a master mechanic, and he stated it was highly unlikely that this repair would be needed. I decided to get a second opinion and drove over to the Harley Swain Subaru dealership in Hermiston (over an hour drive each way). After their inspection, they found absolutely nothing wrong with my car and performed the inspection FOR FREE!!! They also stated that this type of repair was almost unheard of. I returned to speak to the owner of Walla Walla Transmission and expressed my dissatisfaction with their analysis of the problem. I also requested a refund of the inspection fee, as I did NOT authorize the charge. The owner was unapologetic and stated that the suggested repair was just 'their opinion' and did not seem to care that their analysis of the problem was wrong. We try to stay local and support businesses here in Walla Walla, but always recommend getting a second opinion. My experience with dealers has been negative, but to my surprise, this Subaru dealer is the exception. They have been honest, knowledgeable and very helpful. We have been extremely happy with Harley Swain and highly recommend them to other Subaru owners -- it is definitely worth the drive.

Always get me in and get the work I want done within a reasonable amount of time. Last issue I…read morecalled just before they closed for the weekend, and they worked me in 1st thing Monday morning. Reasonable prices and friendly service.

Wanted to use a local business for an oil change. Pulled up to an open bay door with the neon open…read moresign on. After five minutes and no one to guide me into the bay I drove around the oil quick lube building seeing nobody to assist me. Nextdoor I guess is the mechanic side? A guy walked out asking what I wanted with very little interest. When I asked why I had to chase down someone to help me with an oil change he had no further interest and walked back into a mechanic bay. I personally am not chasing anyone to give my money to. Zero score out of ten, sorry

I had a good experience, very open to helping others with not so great credit, clean and pleasant…read moreexperience.

This guy is a thief! He sold me a car that the oil had NEVER been changed. He charaged me $700 to…read moreturn off a check enhine light and his so called mechanic screwed it up worse and I had to pay over $5000 to get it fixed. That was the first repair. The second repair cost me $1200. This man is not a good man. God will deal with him. don't buy a car there.

Had the pleasure of working with Greg in sales and he got me a great deal on a 2012 Chevy Volt…read more Great communication with Greg and most of the staff. I had to drive from Portland to get my slightly used car but it was certainly worth the trip. Greg was honest, prompt, and very communicative. Would definitely frequent this place for my next car! Taylor

I am so thrilled with my experience here. Walked in , test drove the car I have been researching,…read morewill be walking out in under 2 hours with my 2018 Jeep Renegade certified pre-owned and with a Lifetime Warranty. Ask for Zach Darsey he was quick, efficient and got me the best deal!!!

I was very impressed by, and grateful for, the knowledge and expertise Trevor brought to bear on…read moreevaluating my "Check engine light." Highly recommend.

Trevor and his employees are always honest and upfront about what needs to get fixed and what's…read morerecommended. Fair market prices.

Jeff and the crew have always been helpful and provided good information about pros and cons (what…read moreto look for, what to avoid) for various vehicles. Bought my Avalon from them, and they were professional and honest. Now looking for another used vehicle and they're ready to find what I need. Highly recommend you stop in and meet them yourself!

I put one star cause that's all that allows. We went in and we're obviously in distress about our…read morepredicament. Jeff assured us we were in good hands. Sold us a van with 78k. miles after driving 15 miles the check engine came on. Went back and that was fixed. Hit the highway and the trans was a mess. Wife went to get groceries and the slide side door FELL OFF. called him to help us fix this situation and this van has been sitting in a shop with no answers or updates for 5 weeks. This went from a bad situation to a nightmare thanks to a silver tounge salesman