I've been over here a few times over many years, mostly to assist someone with getting a storage…read moreunit. My trips are far and few in-between so there is always someone new working whenever I come in. In my experience, it has been better to go in person than to call. During the most recent encounters, a guy named Thomas was working the front desk. He was helpful, jovial and very, very patient. 5 stars for Thomas. Given the ease of location access for the person needing the storage and the price, I'd say that it is reasonable. They offer a variety of storage unit sizes, and all units are ground level, however, none are air-conditioned. The premises gate-access only and renters are given a code to use to enter and exit the premises. You can purchase a lock from them for about $24 or bring your own lock. Finally, if you're short on packing supplies, for a hefty fee, they sell a limited selection of items that may be useful in a pinch. All of the paperwork is completed digitally, and e-mail confirmations are sent in real-time. There is the option to pay in person (I believe by money order or card) or to set up autopay. Overall, an ok storage facility if you need something quick, basic and accessible.

New If i could rate a 0 star i would…read more Can never get ahold of anyone in store, theres times the office is supposed to be open and no ones there. When someone is there they are very rude and unprofessional. They treat you like you are stupid! Dont be even 7 days past your due date or they will cut your lock and make you get another one or pay for one of theirs. They only have a 7 day grace period. Within 21 days they are ready to sell your stuff. Dont get me started on how much they raise the prices of their units. I started with a normal range for one of the small units, and now starting in November of 2025 its going up to 69.00. Told them no one can afford that for a small unit and they laughed at me and said thats my opinion and i cant find a unit for a better price. Theres times i was locked inside the gate and had to try and get them to help me and they were no help! WORST STORAGE UNITS IVE EVER DELT WITH!

Cheryl is very Professional kind list to the customer ... I will hire her as an employee to work…read morefor me.Or any other company to wake up to have her

From the owner: Outdoor RV and Boat storage located directly off I-475 at Bristol road. Electronic entry, low-dust…read moreasphalt milling surface, well drained with area lighting

Corrigan Flint did an excellent job in our recent move from Michigan to Florida. Not only was…read moreeveryone courteous but very professional as well. They also provided us with used moving boxes which saved us on expenses. Bonnie Robson and Chase were very delightful and kept us informed on the progress of the move.

Bonnie, Chase and the incredible hulks that moved 25 years worth of stuff were nothing short of…read moreoutstanding! From the very first conversation with Bonnie It was clear that customer service is top priority. We talked several times before the move. most of the calls were initiated by Bonnie to be sure we were on track with the move. WOW!! The men arrived looking clean professional and on time. And boy did they work hard. It was hot and they worked tirelessly for 12 hours straight!! Thank you to all for making our experience awesome! Bonnie I will be calling you soon to help move my mother. A million thanks to all!! Clearly this company is working tirelessly to win customers and change the image of the moving industry!! Well done. Brian & Gale W.

DO NOT RENT FROM THESE PEOPLE THEY ARE CROOKS! The staff is nice but very uncaring. I started off…read morepaying $109 for a 10x20 unit, after a few months the rent went up to $175 then a few more months later it went up to $224 This is all less than a year. and I never git my free month. Now I'm paying $341 a month and they keep going up. DO NOT SIGN ANYTHING be Careful they are crooks this place is full of lies and very misleading. the website is charging $113 for a 10X20 but I'm paying $341. This so called introductory charge is a joke because they will get the money back when they start raising your rent every few months as stated do not rent from this company unless you don't mind getting ripped off. THEY ARE CROOK!!!

Eldric was very helpful when I had an issue with the lock on my unit. Facility is clean and well…read moremaintained.

A few of my "Flint Foray" reviews make mention of the movie (series) "Back to the Future." This is…read moreone that could only be written by someone who shopped as an eight-year-old child with his grandmother at the then Kohls-like bustling K-Mart circa 1970, then in 2020 entered the U-haul-refurbished shell of said former K-Mart located on the west side of the birthplace-of-General-Motors hometown to rent a truck to move furnishings from his mother's estate. Fifty years from one to the other, and nearly impossible to describe the changes, unless maybe you think of Biff Tannen in charge of a dystopian future timeline, then maybe you get it. Still, I think the staff of this U-haul did just fine in checking me out with my truck furniture pads, and dolly. The truck survived the long trek to metro STL just fine as well. My customer experience was just as good as when taking advantage of a 1970 "blue light special at the end of aisle 8." Thanks, U-haul, for the memories, and a good and safe move of mom's furnishings.

This must be a revolving door location. You never see the same folk twice, and I generally luck out…read morewith whom I interact with. However, this time I did not. Anyone who isn't terminated for constant personal use of their cell phone, to the safety and danger of the renters - the manager should be fired. Good thing I know how to connect my own trailer, and check all things. Not coming back to this location

Absolutely all units are CLEAN and SPACIOUS. Especially location is great! Right off US23. 24/7…read moreaccess and super easy drive up access as well! Staffs are all friendly and very professional! The most of all pricing is very reasonable! I am very lucky to find this place! Thank you Smart Storage for keeping my stuffs safe and clean!!!!

From the owner: Smart Storage offers secure, climate-controlled self-storage solutions tailored to your needs. With…read morea variety of unit sizes, 24/7 access, and advanced security features, your belongings are safe and easily accessible. Whether you're storing household items, business inventory, or vehicles, Smart Storage provides a convenient, flexible, and reliable storage experience. Located in a prime area, it's your smart choice for all your storage needs.

Do not use this place: broken back door. Broken into units. Homeless people living there. Unclean…read moreand they do not email you properly or give you the code for the main doors. They only give a code to the lock on your unit. Zero security, zero cleanliness, zero reason to rent here.

Before you store anything know that there have been several break in and customers were not…read morenotified. It is not a secure area.