Very Pleasant and helpful staff . They ordered some hard to find chairs for me and the order…read morearrived quickly .

Very helpful staff. Great place to fill up propane tanks at low cost and a good selection of…read morelandscape and garden necessities.

Just switched from Thrifty Propane because all I got was leave a message. We only have propane to…read morecook and dry clothes, we heat with wood so the furnace hardly gets used. We only fill our 100 gallon tank once a year. We were with Thrifty until this year and switched because of the poor customer support. Ferrellgas has a real person to answer the phone. Kim took all the info to open our account and we are scheduled to get our first fill next week, she also provided a discount for our first fill.

While camping nearby at Winklepleck, we needed to refill our propane tank. Not only did Eli refill…read moreit promptly and for a very reasonable price, he was quite friendly and very knowledgeable. We're looking forward to stopping by for a refill any time we are in the Sugarcreek area.

Appreciate being able to get propane tanks filled here. Great value and it seems like tanks are…read morefuller here after being filled than if I were to buy a refill from a convenience store. The staff is attentive and they fill all sizes of propane tanks. Very nice staff! Hours are limited at the moment, but it's worth having tanks refilled here.

Propane fills at a price that's more than fair, supplied with a smile by people who treat you like…read morefamily. Hours are posted here and on the company's FB page. This is a locally-owned institution in Copley Township; if the hours seem limited, it's because they are doing far more than just filling propane tanks. The motto is basically "you're 'company' on the first visit, and after that you're one of us" -- repeat visits turn you into an old friend, and never will you find a place that's happier to see you. Pro tip: stock up on your favorite "Dad Jokes" and share them with the staff. They LOVE 'em!

We recently added a large Generac whole house generator. All of the propane companies could not…read morecome up with a large enough propane tank for our needs. Talked to The Gas House and not only were they able to supply us with a 500-gallon tank, but they came out and advise the best place for the tank positioning. They even suggested a self-contained monitor that they read and will come out and fill whenever the tank gets near empty. bob answered all my stupid questions and helped out with the completion of the project. Cannot say enough good things about the service and professionalism that The Gas House extended to us. HIGHLY RECOMMEDNATION!!!

I have a propane grill and I own my tanks, so I don't use the exchange tanks at the local stores…read more Instead I go to The Gas House. They fill my tanks to the full capacity so I know I'm getting my money's worth. Very efficient operation.

Very unfriendly to motorcycle riders. I needed to quickly buy a tool. I stopped wearing my riding…read morebackpack. I was literally looking at what I needed. Some kid asked me to leave the store. Manger said to leave the bag at the door. There is no way I was leaving my bag full of sensitive items unsecured. Had to go elsewhere, and will not return.... PS Why aren't women required to leave their purse at the front door?

Tried to buy a tarp here but was told I couldn't enter unless I left my backpack at the front. I…read moreride a motorcycle, so I keep my bag with me all the time. I'm sorry, but there's no chance I'm leaving all my stuff with some random person. No signs--just an on-the-spot rule. I called after and asked if the same would have happened with my wife's purse. They said no. One strap is fine, two straps is bad. I asked if the 2nd strap makes it dangerous and they literally said yes. Insanely dumb application of a rule. I left feeling profiled because of my age and because I ride a motorcycle. I don't think there's any chance an older person with the same bag would have been treated the same way. If you're worried about theft, I get that -- follow me around if you'd like. But their bag "rules" are ludicrous. Went to Tractor Supply and bought a tarp there without any issue, with my bag on the whole time.

Gas grill tanks filled. Two Rhino tanks @ 4.5 gallons each. Total cost $43 tax included. (So $21.5…read moreeach out the door) Beats exchanging them for a 1/2 full one for $23.0

Clean. Quick and nice staff. Made it easy to come in and out when I had to get my kiddo moved out…read morequickly due to her university closing early because of covid.

reserved a 26' truck a week before got a call that day said I had to come to this store to pick it…read moreup instead of the other, so I get there and the lady is trying to give me a 16' truck? NO! "she said that's what her records show! all wait we had to down size you cause we don't have a truck available for you". I guess I wont go to uhaul again! start using penske

I had an appointment for 6/15 at 5:30 for a hitch install. When I arrived I was told the hitch guy…read morewasn't there. I showed her my appointment and she called the manager. I told them I wanted to cancel it and I wanted verification in writing that it was cancelled. I made the appointment online and had already been charged. She gave me a copy of the order showing it obviously wasn't cancelled. She said she couldn't give me anything showing it was cancelled. I left the store and noticed it had been rescheduled for 6/16 at 4:30 and nobody bothered to contact me. After spending more than an hour on the phone with u-haul corporate the order was finally cancelled. Still waiting for the refund to show up. No apologies were offered at the store and no real assistance was offered. The best they could do was "it'll probably come in in 4 or 5 days".

First of all they lied to me about pricing on my tank which is 500 gallons called one day it was…read more312 a gallon now it is 375 I would not recommend them to anyone they said they jacked their prices up when the heating season starts that is just so crooked customers are what makes this company all I'm saying is try to find someone else they suck they will let you run out of fuel before they deliver any

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.