Getting a hitch put on your car is harder and more time consuming than one may think! I ordered a hitch to be installed on my car over 4 weeks ago. They gave me an appointment time, a week later..I left work early, went to the store, and was told they had to order it and it had not come in..ok, can understand that, they were nice about it. 10 more days go by and I get a call it had come in..GREAT! Made a 930 Friday appointment- on a day I had to take off of work$$$- got there at 930..waited 20 min to sign papers..ok...waited another hour $$$...and they have not started yet..$$$..this is a 290.00 project in parts and instlation $$$..I scheduled and still waiting. I was told when I scheduled it would take an hour..I am at 2 now $$ family coming in..other things scheduled..and still waiting. They are busy, no one is just standing around, but maybe they should staff accordingly? Very frustrating. Note to self..don't trust u haul's scheduling. read more