Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

I recently purchased a 2018 Toyota RAV4. Lights just started coming on saying that my ABS brakes…read moreand sensory's were off. I took it in to have it looked at, and my service guy named Greg first told me that the amount was going to be almost $1200. That seemed to me to be really off since it's a pretty newer car. He called the warranty department, and checked to make sure that it was something that could be covered. And it was. I was so excited that he was able to save me so much money. I recommend everyone to go to Toyota in Akron, and ask for Greg. Summit Toyota-of Akron. Honest, and kind. Thankful.

After 10 weeks, our power door does not work and Summit Toyota is keeping the $400…read more We brought our 10 yr old Sienna to have regular maintenance, the AC fixed, and the passenger side power door assessed before a big trip. We had to bring it back within a week or so because they redirected the AC drain onto the heat shield instead of the ground. The power door was a bonus to us because two other places looked at it and both said it would be $800 to repair. Summit took a look and said they could do it for $400. We relayed our surprise per the other estimates, but said yes. The power door worked for 12-20 pulls then failed again. Summit Toyota took another look at the now non-functioning door and came back with an estimate of about $800 to fix it. When I complained that they had misdiagnosed the problem and I would either like them to fix it or refund the money, here is what I was told: 1) Power doors are very complex. Someone should have explained that their 1yr warranty for fixes would only apply if we addressed every possible problem that could occur. A $2,500 prospect. No one said anything of the sort. We were told $400. Then it broke and we were told $800. 2) Because the issue was technically fixed when it left the facility, Summit bears no responsibility should it fail in a day, a month, or a year. That's what was actually said. I verified; had the fix failed the next day I would have been given the same answer. 3) Summit Toyota believes there is no chance they misdiagnosed the issue. 4) I was told that Summit gave us several discounts associated with the work that day and they lost time on it. That is, they misdiagnosed how much time the fixes would take. This point seemed important to the service manager. I think it's important too. Unless it was a consideration as to whether or not they rectified the power door issue, there was no good reason to bring it up. We spent $3,000 at Summit Toyota that day and got ~$100 off. Any discounts they afforded us are on them. Any extent to which they mismanaged their own time shouldn't later be held against the customer, right? 5) Also important to them, the 5k more miles on it since the last time they saw it (~10 wks). It's actually 4K. We took a big trip putting about 3,500 miles all in 2 weeks. I can understand wanting to focus on miles vs time if the issue had to do with the transmission or the tires. The door worked for a very short time throughout what happened to be a lot of miles all at once. Besides, according to Summit Toyota, their response would have been the same if the door had failed the next day. I understand that one thing can go wrong then a separate thing a day later. Issues can be complex. But I also believe the service department is in the best position to understand those complexities; so, the burden should be theirs in the event they fail to solve the problem. Bottom line, I'm out $400 and don't have a functioning power door after only a couple of months. They said they understand the situation is frustrating but the money will not be refunded and it will cost $800 to get it working now. Imagine, giving them another $800 knowing that Summit Toyota would be satisfied so long as the fix worked when it left the facility even if only for a day. It's the absolute certainty that baffles me. Summit Toyota had to re-address the AC repair, they underestimated their own time management, they too now estimate an $800 repair and apparently they feel they gave us so many discounts ($100 on a 3K bill). To say the least of human fallibility. I think they made a mistake, not only in that they missed the repair that would have stuck the fix, but also in how they chose to handle it. As customers who just spent $3,000 on a 10 yr old vehicle, we were a good bet for future revenue. We will never go back to Summit Toyota and cannot recommend them to anyone, for anything, ever.

I have used their services for the last 20 years. Their quality is impeccable ! Their lifetime…read morewarranty is a statement of their commitment to quality. I would highly recommend their work; you will find no better work within 100 miles of Akron.

Excellent work in and out in a very timely matter. The technician did an exceptional job and would…read morehighly recommend him. Rear end damage to the trunk bumpers of the MK Lincoln, and you can't tell anything happened.

The most trouble I had with this experience, was finding where to put my review on the web site…read more I've worked on cars and had a lot of service done on vehicles in my time; but I have to say, "going To Dillon's Auto Service today, has to be one of the best experiences I have had at an auto repair shop". First, their facility is spotless and well organized. Mark Dillon and his staff were very professional and friendly. I got my car's AC fixed within an hour and they told me everything they were doing and going to do. I was so impressed, I asked if I could bring My Pick-up over and see what they could do. It had a similar situation with The AC system. They said to bring it right over. So i took my car home and brought my truck up. Within 30 minutes the found a bad relay, and recharged the system. The only slight delay was waiting for the part to come from the parts store. So within 3 hours I had both vehicles AC systems checked and repaired; and didn't "lose my shirt" in the process. The cost was very reasonable, and service was "Top Shelf"... Thank you, again Dillon Auto.....

My daughters tire was losing air and Dillon took me right in to check it. I was so thankful…read more Mark found a tiny rusty nail and fixed it up the day before Thanksgiving. I got a new filter and windshield wipers too. Their service was stellar! I highly recommend them. I will be back for new tires for my car and breaks next month.

They scheduled me pretty quickly, took my car into the garage and did my oil change at the…read moreappointment time, and were done in less than 30 minutes. They charged what they quoted, plus tax, and I think it's a fair price. Although I am apparently used to slightly bougie-r places because I did need to stop and buy/fill my washer fluid on the way home. This was entirely my bad though, they never said that was included I just assumed. The waiting room is smol but functional.

I've been going down to Ron's for years. Amy and Austin are pillars of what the car industry should…read morebe. they're fair, thorough, and caring individuals. countless times they've found issues that others have overlooked. I won't take my vehicle, or my families anywhere else.

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

I contacted him on Saturday. He gave me the price. We changed the work date to Sunday for both our…read moreconvence. Price stayed the same, quite reasonable. I bought the parts needed, as I expected. He showed up 15 minutes early and went straight to work. Two hours later he ask for the keys to test drive the car. I HIGHLY recommend Adkins Mobile Mechanics especially when you don't have time to search 3 counties for an agreeable schedule.

I needed a battery replaced and found Adkins. I was very happy with the service, he replaced the…read morebattery and did a diagnostic scan. It was quick, same day and very convenient for me.

Did great work on our classic 1986 Pontiac Fiero! Stopped an oil leak and fixed some wiring…read moreissues. Great service. Would definitely take all of my vehicles there.

Always an awesome place, owners are very nice down the earth people. Work is exceptional they…read morealways get to the bottom of all problems.