I rented Unit 1132 at CubeSmart's Canton, OH location from Feb 2024-July 2025 under the promise it was climate controlled. When I moved out on July 8, 2025, the facility was hot and humid, and severe mold contamination had destroyed roughly 80% of my belongings -- including wood furniture, family heirlooms, photo albums, and personal documents. Three professional movers witnessed the damage and described the mold as "worse than they had ever seen." The on-site manager admitted he had reported ongoing water and humidity problems to corporate, but nothing was fixed. Moisture was so extreme that even sealed plastic bins had condensation on the outside. I took over 50 photos documenting the damage. The district manager initially agreed to meet me to review the conditions but stopped responding to all calls, emails, and texts. A formal letter to CubeSmart's headquarters also went unanswered. This was a clear failure to uphold their contract and maintain safe storage conditions. The result was severe property loss, emotional distress, and unnecessary exposure to hazardous mold. I strongly advise anyone considering storage at this facility -- or any CubeSmart facility -- to think twice. Climate control promises mean nothing if the company won't maintain the equipment or address known problems. Zero Stars. read more

This location is absolutely horrible. I've had two storage units here for almost 2 years and 90% of the time it smells like piss! Every time you turn around the rates go up, but the place gets worse. The carts are never available or their zip tied, no way to keep the doors open. Buckets because the roof leaks. This place went down hill quick! read more