Purchased a house in 2017 and took over the lease on an Amerigas tank. We stayed on a call basis meaning we would call when needing propane. Paid for propane up front before delivery. Sold the home in December of 2021. Paid for tank lease in 2021. New owners took over tank lease. Had $200+ dollars in credit on the books when tank lease was transferred. Got a call to collect a bill of $247.00.
We have had the worst customer service and 10+ wrong billings from this company over the past 5 years. One of the worst companies I have ever had the displeasure to work with. Once they closed their local customer service office and moved it all overseas 4 years ago or so delivery times customer service issues and billing problems started. I will end my days telling people to find a different company to work with for LP. This will not be the only place I lodge a complaint. I have several days of vacation that I will enjoy using to post everywhere possible to end this company.
Once again use them at your own risk! Trust me there are many many many LP companies that will give you true, honest and personalized service that this worthless trash heap could only dream of. I feel extremely sorry for the local drivers and few people they have left here holding the bag so that corporate could rob cheat and steal for profit, they don't get paid enough.
I will never pay your bill. Wont happen. I will be waiting for my check for my credit Roger Perreault (UGI Corp) & Paul Ladner (Amerigas)!
PLEASE READ THE LAWSUIT FILED AGAINST THEM AT https://www.bbb.org/us/pa/king-of-prussia/profile/propane/amerigas-propane-lp-0241-195247772 read more