Every time that I come here I leave super happy. The employees are patient and work hard and fast! I have only had pleasant interactions with employees here. I feel that they go above and beyond. I will always go back to them for tires!! Thanks guys!!!! read more

:Update pending: My sequence of experiences might have been a fluke. I'll update this if anything changes. Two of my tires were pretty worn. There are very few, and sparse America's Tire / Discount Tire locations around where I've been visiting in northern California. I made an hour drive here because I've been getting my tires from Discount Tire for several years (thus have a mileage warranty on the tires that can be handled here), and this is the closest location. So, I get two new tires. The service is fairly friendly and relatively quick. I appreciate that they seem welcoming even though I wasn't able to make it in close to closing time. When my car is ready, a guy tells he couldn't get the TPMS (tire pressure monitoring system) light to turn off, and to drive a little bit and it should turn off. The TPMS light had not been on when I brought the car in. I drive a bit, further than the distance I was told to get the light to turn off. I ensure the tires are at pressure. No go. The light remains on, occasionally blinking several times. I get the feeling they may have screwed up the sensor while putting on new tires and rotating them. Maybe it could be the sensor battery? I see life expectancy of the batteries can be around 5-10 years. 100k-150k miles. And I see there are other figures out there. I'm the second owner of the car, (a 2007 Jetta I bought at the very end of 2014) and it had around 124k miles when I bought it, currently 184k. I don't know if the original owner had new sensors installed. Either way, the TPMS light was not on when I brought the car in. What I also notice is that my car feels notably less stable handling turns at higher speeds, and my traction control light has come on a bit, when prior to coming here the light would rarely turn on. I'm able to make it back a week later. I want to see about the TPMS issue being resolved and the handling issue, and if they'll say "Whoops, we screwed up your sensor. We'll put in a new one for you". When getting out of my car upon arrival, I notice I've gotten a flat. Good timing. I get my car back, they tell me my wheels were slightly out of balance, and that they've fixed this. They also tell me that the TPMS battery on one of the wheels is dead, and that the other three are low. They say it'll be around $66 for a new sensor. I decline. Shortly after leaving, I observe my tire that had been flat appears to be a little low on air. They were closed so I couldn't take it back. Several hours later, it's flat again. And I have an hour to drive. Fortunately there is free air at gas stations along the way. Seeing that they didn't even patch the tire well (if at all) just furthers my suspicions that they broke the TPMS sensor while changing tires. And I feel pretty sure that's the case. And looking back, it also seems the mileage warranty was calculated incorrectly for the new tires. read more

These guys are so friendly and professional it's ridiculous. Had to get my tires rotated and everything about the service was just great!

I was on a road trip coming from Seaside CA headed back home to Lakewood, WA. About 60 miles outside of Redding my car told me my front right tire was low. Pulling off the freeway I filled it and thought all was well. About ten minutes later my car gave me the warning again. Uh-oh. I pulled off again and filled it and began to pray. I had no spare tire and I had pretty well spent my budget on the trip. Luckily I was about 20 miles outside of Redding so I looked up my favorite tire dealer. In our area they are known as Discount Tire. I didn't realize the name difference so I ended up heading to a competitor. They gave me the bad news. Couldn't patch tire AND didn't have my tire in stock. I have 19" tires. I asked if they knew of any other tire place near and they told me that America's Tire was up the road. I immediately headed up there, now in a bit of a panic. Upon my arrival they were very friendly and attentive. They quickly ascertained that my tire was not fixable. And, unfortunately, they too did not have my tire in stock. I was beginning to panic because I needed to get home, didn't have money for a hotel and didn't even know if I had enough to purchase a tire. Scott, the manager, told me not to worry and got on the phone. He began to call around to every tire shop in Redding until he located a place that had a tire that would work for my car. Then he had them put the tires on hold, printed out directions to the place and sent me on my way! I was able to get two used tires (my other front tire needed replacement as well) for under $200 bucks! I made it home that day safely. If it wasn't for Scott I would have been stuck in Redding for who knows how long! Thank you Scott for caring and helping me in my hour of need. You guys are the best and I will ALWAYS bring my cars to America's Tire (Discount Tire in my neck of the woods). read more

I have been using Americas Tire for years and this was my first time going to the Redding location. On my way to a doctor appointment one of my front tires started to delaminate so after that I went to get the front tires replaced. No surprise that they had my tires in stock and because of their warranty and certificates the bad tire was replaced for free. The only downside was that they were busy and it took a couple of hours before they could get to my truck. Regardless, I will continue using these guys because they do a great job and stand behind their work. read more

This is regarding terrible service, I just had my tires changed on my truck from American Tires, the next week I came back with my truck and trailer, because I had a flat on my trailer tire. I limped in, because the air was deflating out of my trailer tire and it was about to become flat. They didn't have the higher grade trailer tires (14 ply) in stock, they only have the cheap ones. (10 ply) I needed to take my truck and trailer to another tire shop to match my other grade of tires. I asked the service guy if he could put enough air in my trailer tire and he refused to fill up my trailer tire to limp me over to the next shop. I own a business with a fleet of trucks, I was planning on giving them all of my business, but now I will take my business elsewhere. read more

Hi anyone that has a tire emergency this place is excellent! My Daughter had a tire blow out in Shasta Lake City at 4am. She had to put her donut on her 4 wheel drive vehicle. She knew that she couldn't drive long without causing more damage to her car with a donut. I called American tires for her and John Morris not only answered the phone before the store opened but was able to get the payment for my daughters car done by credit car though me in San Diego. They were fast, efficient, friendly, and able to make things work. This is what all store stores need! Being a customer service oriented business that will work with you. Thank you read more

Purchased tires and a set of wheels with great customer service...in fact I referred a few people after my service. However the wheels clear coat started to peel and they replaced on wheel. Then all the wheels started to peel including the one they replaced. Went in to talk to them said they were contacting their wheel company, but never received a phone call back...I had to call the store to get an answer and it was pretty much they couldn't do anything because it is after one year. So then I asked if there is anything I could have them do to stop the peeling and they had no options. Pretty much the customer service goes out the window with their warranty work or if they don't have an answer you want to hear. read more

I took my husband's truck to America's Tire Co. after Lithia Toyota said the nail in the tire was not repairable. Jake, Asst. Mgr., took a look at the nail, checked for leaks and pulled it out. The nail was only 1/4 inch long and no damage was done to the inside of the tire. Thanks for saving me $800 in two new tires at Lithia. read more

Lowest prices? Perhaps. But the follow up customer service isn't worth it. Don't believe them when they say 40 minutes to look at a flat. Try more like 1 plus hours. If customer service isn't a priority then this is the place for you. read more

I have been going to America's Tire Co. for tires for over 15 years. I lived in the high desert/Hesperia & the rental was rented by a contractor and I had nails every week & sometimes 3 to 5 in a tire. After using a magnet and clearing as much as I could Americas tire never charged me a thing...Free! I started buying all my tires there. Now at the Hartnell store I had a bent rim which the nice people pointed out when I bought a couple of tires & they did not have a steel rim in stock. I returned last week with a rim from Pick-n-pull with a blown out damaged tire still on. They swapped out their new tire with the replacement FREE! What great customer service, I will recommend them to everyone!... Best Customer service A-1.... Will be the lowest or beat anybody else's price with on a quality tire. Yeaaaaa read more

I had some work to do up in Redding and I noticed I was losing a bit of air when I arrived in the city. The guys at America's tire inspected my car and let me know that both front tires had slow leaks in them; one was repairable and one was not. The tire that was not repairable was actually separating, so it was going to need a complete replacement. I was low on funds and didn't have money to buy tires for another week. The manager gave me a loaner tire, saying it would be unsafe to put me back on the road with the one that I had on there. That kept me going until I was able to buy another tire for the one separating. I had good service and I was very happy overall. read more

Super fast, courteous service I would recommend to anyone in the area. Fixed my vehicle's flat tire in about 30 minutes (keep in mind however I was there at opening). That's a pretty painless wait for someone without an appointment if you ask me. read more

These guys are always fast and professional. They do a great job and do it in a timely manner. Their tires last and are durable.

We were on a trip to the Trinity Alps when I noticed the front end of our SUV was vibrating along I-5...I stopped at America's Tire because I bought my truck tires from them in Dublin and knew I could trust them. I asked them to balance and rotate the tires and offered to pay...they performed the service free of charge and asked only that when I replaced the tires to give them a shot at doing the work.....I have been spoiled by the COMPANY CULTURE that permeates from Dublin to Redding...Love these guys! read more

This team of employees are amazing. They are always hustling and extremely professional. Always recommend them to others.

I bought a motorhome and took it to the shop to get a free air check a couple hours later. Within a couple of miles down the road, my hub cap was lost. Dan at the Redding store tried like heck to find one to match. So we split the cost to buy two matching news ones for the rear. Dan set it up to ship the new covers to the store near my home, and arranged for them to install also. When there was a problem with the parts and it was called to my attention that I could buy 4 matching for the price of the 2, Tim from Redding not only ordered the additional parts to install the first 2, but ordered 2 more on their dime so I had a matching set of 4! All I can say is that with customer service like this, these guys have created a customer for life! read more

Tire shopping is never a fun task but, the folks at America's Tire made it a very fun experience. I am some what of a newer driver so I came with a ton of questions and they explained everyone of them and made sure I understood completely. The employees are always dressed presentable and the manager is a pleasure to work with. I highly recommend them to everyone. It definitely was worth making the drive to Redding. They will have my business for many years to come. read more

The America's Tire in Redding can be ok., but watch yourself. Go online first, determine the tires you want, print it off or at least write it down. It is a simple program to do so. When you get there, they are going to try to talk you into a higher price line. Even go so far as to tell you the tires you picked out are not "good" for your application. If it was good online, it is good today. Stick with your decision. You will find that they will eventually give in. Do buy their insurance for extra coverage. It will probably save you in the long run. If you have a problem with the Manager, go online to Corporate Customer Service. They will listen to you. If you have a legitimate complaint, Corporate will override any decision Tony the manager makes in error. This is the best selection, the best prices in town. Service here is traditionally slow. If you make an appointment, they just add you to the bottom of the list of people who walked in ahead of you without an appointment. Do not allow them to do this either. An appointment is an appointment. Corporate will back you up on this, too. Stand your ground and you will be happy. Let them bully you into higher priced tires (which they are trained to do) or not honor an appointment and you will not be happy. You are ultimately in control if you stand up. read more

I am so impressed! I came in to replace two tires, but was a little nervous since I'm on a budget! They were so flexible with the price, and really made me feel like a valued customer!!! read more

I came in a year ago for my last set of tires. I purchased all four that were to last up to 50,000 miles. Unfortunately a family member noticed how bad they were with only about 30,000 miles on them. They gave me a fair credit back to go towards my new set. It wasn't there fault, I should have rotated them, I may have a small alignment problem... But they should last a bit longer in my opinion. Service is friendly, and the prices in my opinion are reasonable depending on how much you want to spend. They can come across a little pushy in terms of selling.. But hey that's their job. read more

Every time, and I mean every time, I have work done here I'm impressed with the courtesy and professionalism. I'd like to meet the person who hires and trains the staff. I highly recommend America's Tire on Hartnell Ave. read more

Highly Recommended Tire Shop! Scott and Crew do a great job and they are very Professional! The way to do it is with an Appt!.....in and out in 45 minutes today with an appt.....our 3rd set of tire from America's Tire Store!....and many more to come in the future......this is the place to go in Redding! They take good care of you there and are straight forward and honest. read more

The tire tree did an unnecessary front end alignment on my car that did not fix the problem then I was quoted $500 for new struts. Americas tires fixed the problem with 4 new tires . Best tire shop customer service in Redding. read more

I've always had good experiences with Americas Tire in the past, but today was no bueno. I made an appointment for rotation and balance online for 3:30. I showed up 10 minutes early and the kid working the counter says they've been having problems with their online appointments, but not to worry it'll be checked in just like nothing happened. I'm told it'll take about 45 minutes. While I'm waiting a lady walks in and asks to have her tires looked at. They say sure and run out and grab her car. They check her tires tread, balance and rotate her tires and shes out the door at 4:10 and my truck hadn't even been pulled into the bay yet. They pull my truck in at 4:15 and finished at 4:30. Maybe it was just this day, but it was pretty ridiculous in there. read more

I brought in my Buick with tire damage and a bad valve stem. America's tire fixed it for free even though I didn't purchase the tires there. I had, however, purchased 8 tires there in the last year. Excellent customer service. Why go anywhere else? read more

These guys have always been good to me. I've been a repeat customer and whenever I've had an issue with a flat they have fixed it or replaced it. Kept me happy and you can take your car to any location f or continued service. I Reccomend them. read more

Love love LOVE this place! My rental had a flat and the guys at Advantage rental car were leaving me stranded. They expected me to jump in a tow truck and drive 2.5 hours to Sacramento and drive all the way back! They absolutely would not purchase me a new tire for me so Americas tire literally GAVE me the tire! They told me to come in and pay if and when Advantage reimbursed me. The people at Advantage said they wouldn't guarantee anything. I went back and gladly paid America's tire. They are the kindest people. God Bless you America's Tire! You'll be my first choice!!! :-) read more

Long wait times due to being understaffed, no one is smiling. The whole environment isn't a place I'll be spending my money in the future

I had an appointment at 11:00 today (Saturday). I was greeted before I even got out of my minivan by a very nice young man named Nathan. All of the other customer service reps greeted me and were very professional. They installed my tires, rotated & balanced and I was driving home by 11:30. Wow. Super efficient, great pricing and extremely nice. You can't get much better than America's Tire on Hartnell. Thank you gentlemen! read more

Very fine customer service. Very honest, and great priced. They also fixed a problem tire for free. Thanks guys! See you in five months.

With an appointment, four new tires installed in twenty minutes. Can't beat that. Employees were very courteous and helpful. Price was right also. read more

I called ahead of time and made an appointment on February 3rd for the following morning on the 4th for a slow leaking rear tire. I showed up early to the appointment Saturday morning and the Assistant Manager told me I did not have an appointment saved for that day. I told him that I was there to get my rear tire checked as I bought the car used and wasn't sure where the tires came from. He inspected all 4 tires anyways and told me the front 2 tires were legal, but low on tread and should be replaced. I told him that the quote he gave me where very high, I wanted to keep my 2 tires, and I couldn't afford 3 brand new tires in case the leaky one was also in need of being replaced too. He agreed and wrote in ALL CAPS on the form to the tire technicians that they needed to check the driver's rear tire before replacing the front tires and consult me about my decision first. We agreed on this decision and he thanked me for coming in and to have a seat and wait in the lobby and someone would address the rear tire status to me and then I'd consult about the front legal tires I had arrived on. After about 35 minutes later another guy came up to me and pulled my car around to the front of the building and left the car running with the keys in the ignition and told me they fixed the leaky tire! He told me there was metal in the leaky tire and they fixed it! Then instead of handing me the keys to my car he told me to go inside and pay my $324.84 bill! (He left my keys in the ignition with the car still running mind you.) I was too much in shock to have gone back and retrieved the keys from my car and lock the doors myself when he told me the bill I was going to have to pay. I asked to speak to the Assistant Manager that initially check me in and he was gone to lunch! I was then directed to the store manager and he told me they put on the 2 new tires for me without my consent and that I need to pay them for the service. I was appalled! This is not how someone should be treated! I asked to see the order form that was filled out by the ASSISTANT MANAGER prior to my car being serviced and showed him where it was written in BOLD and highlighted with multiple explanation points that the leaky tire was to be inspected first before any other work was to be done on the car. He simply shrugged his shoulders and told me point blank, "I just don't know what this means". What does that mean to me? That he didn't know what the service notes meant written in English. I was so irritated that I was taken advantage of in this situation and he didn't bother to offer a credit, or a discount for my troubles or tell me that I could be compensated another way for the mistake that America's Tire made. The worst part was that I had to leave immediately for personal reasons and couldn't wait for them to switch back the tires to my original ones. Now the store manager was unapologetic about the whole mishap and the way I was treated, on top of how the problem was handled, and no credit or price reduction by their error I will never shop there again! Customer service is giving the customer what they wanted and staying true to your word and not going by, "I just don't know what this means". Then come and consult the owner if you have questions and especially if the coworker is at lunch. Work on your communication skills and read the BOLD, HIGHLIGHTED, EXPLANATION POINTS in the service notes. I was truly mismanaged and exploited and I was robbed by this company's business. It is completely inappropriate and unprofessional to without a buyer's consent. I left there in a hurry and will continue to notify all in the community that this is a terrible place to trust with your vehicle and check book. Side note: I had even mentioned beforehand to the Assistant Manager that I wanted to keep the 2 tires and take them home for spares in emergency and that didn't happen either of course and I was charged the environmental disposal fee too! So other than the leaky tire fix I was told I didn't have an appointment that I scheduled the day before, I was humiliated in the Lobby by their inefficient lack of communication, therefore, I was hijacked by America's Tire's negligence for a grand total of $324.84. America's Tire does not deliver what they say they will. Let that be a lesson to all. read more

Place I didn't want be but if your need of having work done on your auto its the place to be! You cant go wrong with any if the employees. All VERY-knowledgeable . Trevor is the person who helped me ,Scott good guy also. Very happy he was available! Only thing they need is big screen tv! read more

Today Is the 4th of July. You all are closed. Yesterday my wife had a tire going down. I told them I wanted that tire replaced instead you all put it back on our car. Today the tire is going flat. Thank God for Walmart and their tire service. WE even told the service person that we were traveling to Mexico on the 5th. I can't believe the incompetent people you have that don't listen to the customer. First no military discount, bad service, and did not fix my tire right. I told Walmart that I wanted that tire and they gave it to me. The two new tires we got from you well they will be coming back. I am glad I told my wife to keep the tires you took off as we had to use one of them to replace the tire you did not fix properly. I have used America's tire for over 20 years. That friendship has ended. read more

Discount Tires chain has always been our favorite place for car tires. We recently had a leak in one of our tires. We stopped by America's Tires (same franchise). Best customer service! We were greeted right after we pulled into the parking. All the sales reps were friendly, honest and knowledgeable. Very fast service. We were out the door in less than 40 minutes. read more

I have always purchased tires for our cars, trucks and RV's from America's Tires in Redding. They have a wide assortment of tires, excellent service and are very accommodating. Just bought another set today. read more

Paul at American Tire Company is amazing! Always honest, friendly, and helpful. We have been coming here for awhile now and would never think to go anywhere else not only is he amazing but the other workers are too and there prices are the lowest but still with great product! read more

Paul and crew at America's tire are sensational. I stopped in with my Honda to get 2 tires. Paul was quick, and very knowledgeable for my needs. He gave me a great price and had me out of there in 30min. I came back later and put two more tires on. Price is hard to beat. Customer service was outstanding. Called today to get price in tires for my Durango. He again was awesome. Brought it to him on busy afternoon, they had me out of there in 45 min. These guys are great. If you need tires go see Paul and the guys at America's tire! read more

Jim K. I bought tires from America's Tires for years. They were always as reasonable or more so than the other tire stores in the area. The service was always friendly. However, any time I had a flat or low tire, I was told by them the tire couldn't be repaired, and I needed to buy another !? I didn't question it: just bought another tire. A couple of years back, I picked-up a staple in my truck tire, located in the middle of the tread. Not being even near the sidewall, I figured this one could be easily fixed. The technician that ATTEMPTED to repair the tire plugged one staple puncture, then said he couldn't repair the other puncture since there was not enough room for another plug!?? Again, I was told that I needed a new tire. WRONG!!! I got the tire, went down the road to Les Schwab tire and they cheerfully said, "Yep, no problem. We will have you fixed in no time. That was two years ago. The tire is still fine, although a little more worn. I will never buy another anything from America"s tire! In all fairness, America's tire offered me a new tire free after I questioned their honesty and repair practices, which I declined. I don't want anything for nothing, just to be treated fairly and not taken advantage of. I am a senior citizen and every dollar counts. read more