I rented a unit here for almost 3 years with the management changing 3 Times. I had no issues until…read morethe current management came in. The rent did gradually increase from $60 to $82 dollars. The last rate increase happened while they were doing move in for $50.00 on ANY UNIT. When I complained about the rent hike they said the $50 was move in only for the first 3 months and after that certain units will GO UP. Not pleased on how I was treated by the new management when I have been a good tenant. Just wanted to share my experience with parents and students that are looking to rent a storage unit.

Nacogdoches Self Storage has terrible service and no one should ever use this place! The month of…read moreFebruary they charged me a late fee without giving me a call because my card didn't work. I came in and spoke with them asking why I was being charged a late fee and why didn't they give me a call first. I pay my bills always on time. I had recieved a new card in the mail and wasn't aware the old one wasn't working on their system. No one called me, email, or anything. Apparently starting March they did a rental increase that they never told me about when I got a unit there that it'd ever increase. Never was notified by mail, email, or phone. I went into the office today the lady who's apparently assistant manager told me that they have no manager at that location and no one could give me a call. Don't make a bad decision like I did using this place I trusted!

want to clarify that I do not have any concerns with the storage facility itself or its condition…read more My concern is with the pricing practices. After only four months, my monthly rate increased from $128 to $152, which includes the mandatory $16 monthly insurance fee. This increase came without any notification. I was informed that this increase was due to "occupancy and town rates" and that rate adjustments can occur at any time, without a set schedule or limit.That policy creates uncertainty for customers. I have not encountered rate increases so quickly or without advance transparency regarding potential adjustments. Moving to another unit or facility immediately is ludicrous. It cost $800.00 to have my belongings moved in, who can afford to continue to move around? There is so much wrong with this practice.

From the owner: CubeSmart Self Storage of Nacogdoches, TX offers affordable self storage with premium amenities…read more Our 2102 Nw Stalllings Dr location has many storage units, including climate controlled storage units and vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

First, very professionally run business by its employees. No complaints at all with customer…read moreservice. Five stars for the staff. However,... The place is too small for the volume of business they do everyday. Others have mentioned fire hazard and so forth. I don't know if the business is a franchise or if it's UPS owned, but given there is a huge UPS depot in Lufkin, you'd think we could have a larger store. You could, for instance, better compete with Office Depot on the Med. One star for the owner.

Oh, what a delightfully *cozy* little UPS store Lufkin has! I mean, who needs space, organization,…read moreor basic fire safety when you can have the full experience of a human sardine can? I was *thrilled* to learn that this is the *one and only* UPS store in town because, really, why would a growing community need more than one place to ship their stuff? That would just be too convenient. Coming from Houston, where UPS stores somehow manage to function without resembling an episode of *Hoarders*, I was simply *awestruck* by the artistic arrangement of packages on the floor, by the mailboxes, behind the counter truly a masterclass in chaos theory. I briefly considered renting a mailbox here, but hey, why bother when it's already occupied by a mountain of lost shipments? And let's talk about that line oh my , what a *fun* little fire hazard! Nothing like being squished up against a door while waiting to drop off an Amazon return. Who needs personal space when you can have a front-row seat to disorganization in action? Oh, and the staff! Shout-Out to the one competent employee (the young Black man kudos, dude), but the rest? Yikes. I don't know if they were running a UPS store or just starring in a real-time simulation of "What Not To Do in Customer Service." If I were the owner of this store, I'd be mortified. But hey, what do I know? I only have a friend who owns *three* UPS stores in Houston that somehow manage to be clean, functional, and not a logistical disaster. Maybe that's just *too much* to ask for here. #Lufkin #Texas #UPS