I rented a unit here for almost 3 years with the management changing 3 Times. I had no issues until the current management came in. The rent did gradually increase from $60 to $82 dollars. The last rate increase happened while they were doing move in for $50.00 on ANY UNIT. When I complained about the rent hike they said the $50 was move in only for the first 3 months and after that certain units will GO UP. Not pleased on how I was treated by the new management when I have been a good tenant. Just wanted to share my experience with parents and students that are looking to rent a storage unit. read more

Nacogdoches Self Storage has terrible service and no one should ever use this place! The month of February they charged me a late fee without giving me a call because my card didn't work. I came in and spoke with them asking why I was being charged a late fee and why didn't they give me a call first. I pay my bills always on time. I had recieved a new card in the mail and wasn't aware the old one wasn't working on their system. No one called me, email, or anything. Apparently starting March they did a rental increase that they never told me about when I got a unit there that it'd ever increase. Never was notified by mail, email, or phone. I went into the office today the lady who's apparently assistant manager told me that they have no manager at that location and no one could give me a call. Don't make a bad decision like I did using this place I trusted! read more

If you have storage needs, this is a great place to go. Very clean facilities and friendly and helpful staff. I have also returned a U Haul truck to this location, and they were very helpful with this, as well. read more

The new management is great!! Over the years we have seen management come and go, but no one has made me feel as cared for as the current management! Heather is so nice and the rest of the team was accommodating to my needs, they even had cupcakes out while I was there. The displays for boxes were neat and priced very clearly. They got me in and out as I was in a rush. The prices are really reasonable and the property is really clean! I highly recommend this place to any and everyone! read more

We chose this storage facility because of the advertised price of 50.00, however they do not tell you that after a few months they will begin sending you letters about rising business cost and raising the rent price. We started at 50.00 and now we are at 85.00. I will be searching for a different facility that is more upfront about their pricing. I wouldn't have minded the change in price if I was expecting it, but I feel they intentionally did not tell us just so they could rent the unit. read more