want to clarify that I do not have any concerns with the storage facility itself or its condition. My concern is with the pricing practices. After only four months, my monthly rate increased from $128 to $152, which includes the mandatory $16 monthly insurance fee. This increase came without any notification. I was informed that this increase was due to "occupancy and town rates" and that rate adjustments can occur at any time, without a set schedule or limit.That policy creates uncertainty for customers. I have not encountered rate increases so quickly or without advance transparency regarding potential adjustments. Moving to another unit or facility immediately is ludicrous. It cost $800.00 to have my belongings moved in, who can afford to continue to move around? There is so much wrong with this practice. read more