Bought a car and a 3 year extended warranty. Has had a coolant leak for the entire 9 months i have…read morehad it and they have had it 5 times and cant fix it completely. Their service department is rude and incompetent. And the warranty is not worth jack. Go anywhere else these guys will not take good care of u once u sign papers. SCAMMMM

DO NOT BUY HERE. They are crooks and will sell you junk they fixed up just enough for you to get…read morepast the 1 month warranty. Sold me a vehicle that they did not disclose it had an engine replacement shortly before I purchased it, also sold me the vehicle with a shot transmission KNOWINGLY. Now a year later and the vehicle is sitting in my driveway with a dead engine. Contacted them and they do not care. They act like because they replaced the transmission TWICE within 5 months of purchase with no charge to me, as it shouldn't because it's under warranty. They think that that justifies their lies and shotty work. I'm seeking legal action now because I'm out almost $10,000 and they do not care to try to make any of this right. Take your money elsewhere!!! Don't take the risk.

I brought my car into Nissan Service at Driver's Village as a walk-in and the staff was super…read morewelcoming and was able to problem solve my problem of having a broken barrier under the engine which had come off in an incident on the highway coming back from a trip. Gina initially helped me to determine the issue and the crew took care of my car in an hour allowing me to be prepared to drive in the winter weather coming soon. Nissan service is polite, hardworking and effective at helping me travel safely to visit both of my students out of town. The staff is always hospitable and willing to modify their schedule to help my family out when my family needed to travel to Rochester, Michigan or for our jobs where kids depend on us. From our purchase of the car from Zack Morris and our subsequent service and treatment, the staff has exceeded expectations and we truly appreciate their efforts and their part in helping us to enjoy Nissan products. My first vehicle was a Nissan pick-up and now 30 years later we love the efficiency and comfort of our Altima and Sentra.

NO, NO, NO! I have…read morenever been treated so aggressively hostile. The service floor manager for Jeep (RB) and his superior (M) were less than honest. My letter to Mr. Burdick was never acknowled. When I had to go to pick up my vehicle, I brought a bodyguard. Never go there alone, it's your word against there's. They refused to check the security footage as proof of my very poor treatment.

I worked with Peter for an added car for a mutual customer and he made it quick and easy.read more

I have a 2014 Prius V,purchased from Burdick. In Feb 2024 car was taken in for service because…read morebrake lights were all on,was told I needed a Hub big assembly.Done at a cost of almost 1 thousand dollars! Fast forward to April 2026 and only 8,000 miles more,all same lights are on and SAME part is needed at a cost of $1400!! The SAME part should not have needed replacing so soon! Contacted Burdick 3 times so far and Service manager was supposed to be getting back to me.HE HAS NOT! No more BURDICK!!!

Dodge/Jeep Service Department:…read more Huge shoutout to Kyle at the service desk! I called about getting in last minute for a battery issue during a holiday weekend and I was back on the road in an hour, with a car wash!

I made an online appointment to see if i could get my broken sun visor replaced. I asked online…read moreif it would be covered under warranty(no response). When i got to appointment i again asked if it would be covered under warranty. Customer service person said she would check but they took car in and charged me $210 to tell me i had a BROKEN SUN VISOR.!!! Then she got back to me to tell me it wasn't covered under warranty. What a ripoff....

This dealer is a crook do not buy a car here! Leroy and Ed are very shady and will promise you…read moreanything to sell a lemon.I bought a car here and they had it a month supposedly fixing the check engine and oil lights that came on. They will not return call or keep you informed about any issues.They have some kind of shady arrangement with Ed's Auto who sits in LA Auto like he works there.

From the owner: LA Auto Restyling has been serving Central New York and the surrounding area since 2003, with cars…read moreand service to fit every budget. We pride ourselves on servicing our customers with the best car at the best price. Having the lowest price within 50 miles or more and selling over 300 cars a year shows our dedication to you, our next customer. Contact us today for more information!

The service department doesn't return calls. They have had my vehicle for 2 days and I have no idea…read morewhat's going on.

Drivers Village did reach out after I sent notice. Although they did not admit fault they did fix…read moremy bumper. They stated that they didn't want to loose my business and would fix my bumper. I brough my vehicle in and they provided me with a courtesy vehicle for while my vehicle was being fixed. Overall I am satisfied with what had progressed but I do ultimately wish that this didn't have to be taken as far as it did.

Nick took the time to explain the different trim levels and options. The contract signing went…read moresmoothly and they were able to issue me plates at the dealer. Love the car!

I went there shopping for a Tucson. I was just gettjng lease numbers. They did not have my…read morepermission to run my credit. In fact when he asked me for my credit card number I questioned the sales person and he said they wouldnt. He came back with ridiculous numbers. I left and went to East Syracuse Kia and bought vehicle, lease payment $200 cheaper a month. I later saw on my credit report that they ran my credit. Two months later still showing. I'm furious about this and will not go to Drivers Village again. Do not give them your SSN!