Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

Bought a car and a 3 year extended warranty. Has had a coolant leak for the entire 9 months i have…read morehad it and they have had it 5 times and cant fix it completely. Their service department is rude and incompetent. And the warranty is not worth jack. Go anywhere else these guys will not take good care of u once u sign papers. SCAMMMM

DO NOT BUY HERE. They are crooks and will sell you junk they fixed up just enough for you to get…read morepast the 1 month warranty. Sold me a vehicle that they did not disclose it had an engine replacement shortly before I purchased it, also sold me the vehicle with a shot transmission KNOWINGLY. Now a year later and the vehicle is sitting in my driveway with a dead engine. Contacted them and they do not care. They act like because they replaced the transmission TWICE within 5 months of purchase with no charge to me, as it shouldn't because it's under warranty. They think that that justifies their lies and shotty work. I'm seeking legal action now because I'm out almost $10,000 and they do not care to try to make any of this right. Take your money elsewhere!!! Don't take the risk.

NO, NO, NO! I have…read morenever been treated so aggressively hostile. The service floor manager for Jeep (RB) and his superior (M) were less than honest. My letter to Mr. Burdick was never acknowled. When I had to go to pick up my vehicle, I brought a bodyguard. Never go there alone, it's your word against there's. They refused to check the security footage as proof of my very poor treatment.

My 22 4runner lit up the dash on Christmas eve. I brought it in on the 26th and was quoted 180 for…read morea diagnostic, asked about my warranty and was told they'd let me know. A sensor needed to be replaced, that'll be $271. How it's not covered is beyond me. I show up to a bill for nearly $500. "Oh, it was 271 in addition to the 180 diagnostic" Me "and my warranty covered nothing on a 2 year old truck?" Nope Calls warranty "actually it's all covered" Speaks to Abby the manager "oh we'll reimburse you and handle it" An hour later "we actually can't, you'll have to do that" So, over paid $500 because no one could actually look into the extended warranty I bought with it and now I get to fight with them to get some of the money back.

I have a 2014 Prius V,purchased from Burdick. In Feb 2024 car was taken in for service because…read morebrake lights were all on,was told I needed a Hub big assembly.Done at a cost of almost 1 thousand dollars! Fast forward to April 2026 and only 8,000 miles more,all same lights are on and SAME part is needed at a cost of $1400!! The SAME part should not have needed replacing so soon! Contacted Burdick 3 times so far and Service manager was supposed to be getting back to me.HE HAS NOT! No more BURDICK!!!

My 22 4runner lit up the dash on Christmas eve. I brought it in on the 26th and was quoted 180 for…read morea diagnostic, asked about my warranty and was told they'd let me know. A sensor needed to be replaced, that'll be $271. How it's not covered is beyond me. I show up to a bill for nearly $500. "Oh, it was 271 in addition to the 180 diagnostic" Me "and my warranty covered nothing on a 2 year old truck?" Nope Calls warranty "actually it's all covered" Speaks to Abby the manager "oh we'll reimburse you and handle it" An hour later "we actually can't, you'll have to do that" So, over paid $500 because no one could actually look into the extended warranty I bought with it and now I get to fight with them to get some of the money back.

Dodge/Jeep Service Department:…read more Huge shoutout to Kyle at the service desk! I called about getting in last minute for a battery issue during a holiday weekend and I was back on the road in an hour, with a car wash!

I made an online appointment to see if i could get my broken sun visor replaced. I asked online…read moreif it would be covered under warranty(no response). When i got to appointment i again asked if it would be covered under warranty. Customer service person said she would check but they took car in and charged me $210 to tell me i had a BROKEN SUN VISOR.!!! Then she got back to me to tell me it wasn't covered under warranty. What a ripoff....

This dealer is a crook do not buy a car here! Leroy and Ed are very shady and will promise you…read moreanything to sell a lemon.I bought a car here and they had it a month supposedly fixing the check engine and oil lights that came on. They will not return call or keep you informed about any issues.They have some kind of shady arrangement with Ed's Auto who sits in LA Auto like he works there.

From the owner: LA Auto Restyling has been serving Central New York and the surrounding area since 2003, with cars…read moreand service to fit every budget. We pride ourselves on servicing our customers with the best car at the best price. Having the lowest price within 50 miles or more and selling over 300 cars a year shows our dedication to you, our next customer. Contact us today for more information!

The service department doesn't return calls. They have had my vehicle for 2 days and I have no idea…read morewhat's going on.

Drivers Village did reach out after I sent notice. Although they did not admit fault they did fix…read moremy bumper. They stated that they didn't want to loose my business and would fix my bumper. I brough my vehicle in and they provided me with a courtesy vehicle for while my vehicle was being fixed. Overall I am satisfied with what had progressed but I do ultimately wish that this didn't have to be taken as far as it did.

Five stars plus! I…read moream 70 year old, and this was the most enjoyable car purchasing experience I have every had. I Chose Drivers Village Burdick Hyundai of Cicero, N. Y. because of one very outstanding review, specifically about Mr. David Alexander. My experience with Mr. Alexander was exactly what I read about him. As suggested in the review, I made a telephone appointment with him, Which he promptly returned and confirmed a convenient time and date. True to this review, he was extremely knowledgeable about his product, patient, and not once did I ever feel pressured during the process. We were warmly welcomed and then tested and drove two Hyundai Sonatas in very different driving locations. We were not rushed. This is very important. He actually drove to our home with the vehicle to make certain the ground clearance would not cause a concern on our steep driveway. I would look forward to purchasing another vehicle from him and highly recommend others. You can trust my review.

Nick took the time to explain the different trim levels and options. The contract signing went…read moresmoothly and they were able to issue me plates at the dealer. Love the car!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!