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    Dollar Car Rental

    1.5 (44 reviews)
    Open 7:00 am - 10:00 pm

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    Don't do it
    Edwin L.

    Ok so here's the story, I had a quick trip planned to Orlando and we found and made a reservation trough Dollar Rentals. We arrived at the counter to find a line of over 100people waiting to be processed. The wait was 2hrs and 5 minutes just to get our car. The dollar and thrifty rentals are on the same counter so we all have to wait 2 hrs minimum. When we finally got to the representative they stated the line and wait were normal and it didn't phase them one bit... I definitely learned my lesson and will Never rent from them again the difference between them and others was probably $20.00 and it definitely was not worth it... I will gladly pay 75.00 more to avoid them in the future Take my advice and save yourself the frustration...

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    5 months ago

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    11 months ago

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    4 months ago

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    1 year ago

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    8 months ago

    I got flight delayed, but they were still there more than two hours after their stated closing time.. super friendly and efficient

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    7 months ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    No one is ever at the desk to provide service. They rent cars but can't honor pick up times.

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    2 years ago

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    9 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Four people at the desk, moved half way through the line in 30 minutes. Sorry, correction, 5 people at the desk.

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    3 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Dollar Car Rental

    Review Highlights - Dollar Car Rental

    The Dollar rep, Jamie, explained that the Hotwire quote was missing a bunch of airport fees, etc.

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    National Car Rental

    National Car Rental

    3.9(35 reviews)
    0.1 mi

    [Updated Review (2024-2025) to include top notch service by manager Sarah L!]…read more Usually a Hertz customer but decided to try National here at SYR back in 2021 and have been with them ever since. Great car selection (including Audi, BMW, MBZ, Volvo, Land Rover, Cadillac, and rarely even Maserati for upgrades), service and staff. During one of my first experiences, I saw a Tesla Model X available on the site and booked it, extremely excited that they finally adopted the electric SUV. Arrived with a huge disappointment since the car is actually not available and the staff at SYR has never even seen the car. Spoke to the manager Bri; she was extremely understanding and was able to switch me to a equivalent sized SUV albeit not electric (the EUV available was a volvo that was a lot smaller than the Model X) and treated me with respect. Even recognized that I was a military member and thanked me for my service! The next experience in Dec 2023 was also superb. Initially came in with a reservation of an Audi A4 but had a previous upgrade. Though staff Marc said that I just missed an upgrade (previous client just rented an A5) the attendant Anthony overheard and said they may have just received one. After only a few minutes of waiting, they got me into a brand new upgraded A5. What a great team striving to make their customers happy! A visit in Feb 2024 when I rented a full sized vehicle, though clean and new, did not love the specific brans. Went back to Marc and asked if it is possible to get a nicer vehicle on the lot. He told me he will try his best and immediately called his supervisor. After striving to help me, viola! Upgraded into a luxury SUV for being a long-time repeat Emerald Club customer. Furthermore, Marc even found the backpack that I accidentally left on the first rental before the switch and returned it to me! Great customer service. Another 2 great recent experiences in Nov & Dec 2024 where Sarah L, the CE manager not only found the vehicle I requested for, she responded to my concerns with efficiency, grace and understanding. Unparalleled, sensational customer service. All staff and managers should strive to be like Sarah. Experiences just keep getting better! The managers Sarah L, Bri, attendant Anthony and staff Marc G made the experiences even better. Keep up the good work Sarah, Bri, Anthony, Marc, and National SYR!

    Everyone here was so kind, and the whole process was pretty seamless. We were in town for a…read morefuneral, so we were offered an upgrade so we could shuttle family around all weekend, which was so wonderful. Being from the south, I also appreciated the larger car while driving in the snow. I've had a pretty bad experience with a rental car company, so I honestly dreaded this. National exceeded my expectations. Thank you.

    Photos
    National Car Rental
    National Car Rental - Audi A6

    Audi A6

    National Car Rental - MBZ CLA

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    MBZ CLA

    Dollar Car Rental - carrental - Updated May 2026

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