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    American Van Lines

    1.0 (2 reviews)
    Open Open 24 hours

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    Panther Movers

    Panther Movers

    (2 reviews)

    Greenspoint

    HORRIBLE! DO NOT BE FOOLED!…read more Esea Van Lines apparently contracted with Panther's Moving and Storage out of (Liberty) Austin, TX for my move. Esea Van Lines initially quoted an estimated moving price of approximately $5,666 based on a 1,000 cubic foot estimate. However, after the Panther's movers arrived in a Ryder truck and were midway through packing my home, I received a call from Diana with Panthers alleging "there was not enough room on the truck" and that my inventory now required 1,325 cubic feet, increasing the price to over $8,800. Additionally, I was informed of a $500 packing charge for fragile items, specifically including two televisions and two mirrors that had already been disclosed and itemized during the estimate process with Esea. I offered to personally pack those items myself and requested clarification regarding what specific items allegedly exceeded the quoted truck space. Diana agreed to consult with a supervisor and call me back. While I awaited a callback from Diana regarding these issues, the foreman for the move, John, also with Panthers, was on the phone with his supervisor and abruptly stated that he was "done packing" because I "didn't want to pay for packing". John, then went throughout the house and loudly instructed the workers to stop packing and stating: "She's refusing to pay for it so we aren't packing anything for her." When I explained I was waiting for Diana to call back so we could resolve the pricing dispute John repeatedly spoke to me in a degrading and hostile manner, telling me to pick my "priority items", because he was not going to move the full house. When I asked what he meant. John mocked me in front of his crew, asking each worker whether they understood what "priority" meant and stating: "She's the only one here not getting it." He also stated: "We don't have to take your stuff. You'll be stuck. I'm getting paid for the full day regardless." Even after, Esea called back and stated that Panther's would load all items on my estimate inventory on the truck, John (Panthers) refused and started to close up the back of the truck without any of my belongings. At that point, I informed him his behavior was unprofessional, intimidating, and making me uncomfortable and requested that he leave. He refused to leave my property due to wanting to come inside the house and unpack the items he packed and retrieve the moving blankets. I then contacted Esea and advised that I would call the police because I feared for my safety due to his escalating behavior. I also overheard John refer to me as a "stupid b*itch" on more than one occasion. A potential renter even called my realtor stating she was interested in seeing the property, but there were multiple men sitting outside of the house and she felt uneasy. During this time two workers advised me that this is allegedly how Panthers commonly operates: increasing prices after items are packed or loaded and pressuring customers into paying thousands more to avoid unloading fees or delays for their move. Apparently, most people succumb and pay. Eventually, Esea texted and acknowledged the situation needed to be resolved and stated she would ask John to leave the property. Even then, John refused to leave and attempted to re-enter my home to unpack the items that were packed and remove the blankets. This entire experience was unacceptable, coercive, deceptive, and deeply distressing. Panther's company's conduct appears consistent with a bait-and-switch pricing scheme in which customers are pressured into paying substantially higher amounts after packing. Additionally, they employ unsavory employees, like John. You've been warned!

    I used this company twice. My first experience with them they damaged one of my end tables and…read moredragged my king mattress on the ground and I am fortunate I had a thin cover on it . The only response I got was send me a picture of the damage but no follow up with replacing or fixing my end table so i let it go. My next move I requested a two bedroom move and all of my furniture didn't fit on the truck not to mention they showed up late . The main issue this time was I had three televisions to move and they damaged two of my55 inch televisions but will not take responsibility for replacing them. I have called emailed and sent text messages but I am not getting anywhere with replacing my items . I heard everything from let me talk to the owners and send me estimates but never a follow up when will they take blame for smashing my screens on my televisions . It has been since December 13 and I haven't gotten anywhere .I f you decide to move don't even think about calling them because you will totally be dissatisfied . Horrible service .I wouldn't even give them one star but I hit it by mistake .

    Miracle Pros

    Miracle Pros

    (4 reviews)

    Memorial

    Stay away from this company. I hired them to install a premium louvered pergola, and the experience…read morewas extremely disappointing from start to finish. They promised a two-person crew but only sent one installer, which immediately caused delays and quality issues. The installer failed to complete the job, left components unfinished, and improperly installed hardware to the point that several decorative corner covers cannot even be installed correctly. There are also cosmetic damages and signs of rushed/improper assembly. I was initially willing to overlook some of the cosmetic damage because the company acknowledged the issues and promised they would return to finish and correct the work. Unfortunately, after repeated follow-ups, they completely ghosted me and stopped responding. The pergola functions, but the installation quality is unacceptable for a project of this cost and complexity. I now have to hire another professional to correct and finish their work. I would strongly recommend hiring a company with actual experience installing louvered pergolas and outdoor structures, not just general assembly services. Most importantly, don't trust TJ, he'll say anything to get your money.

    Didn't complete their work missing my gazebo curtains/ missing screws didn't alliance the parts…read moreright it's leaking everywhere never responded or resolved didn't pick up calls, please no one trust these people you loose your money and piece of mind

    American Van Lines - movers - Updated September 2026

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