HORRIBLE! DO NOT BE FOOLED!…read more Esea Van Lines apparently contracted with Panther's Moving and Storage out of (Liberty) Austin, TX for my move. Esea Van Lines initially quoted an estimated moving price of approximately $5,666 based on a 1,000 cubic foot estimate. However, after the Panther's movers arrived in a Ryder truck and were midway through packing my home, I received a call from Diana with Panthers alleging "there was not enough room on the truck" and that my inventory now required 1,325 cubic feet, increasing the price to over $8,800. Additionally, I was informed of a $500 packing charge for fragile items, specifically including two televisions and two mirrors that had already been disclosed and itemized during the estimate process with Esea. I offered to personally pack those items myself and requested clarification regarding what specific items allegedly exceeded the quoted truck space. Diana agreed to consult with a supervisor and call me back. While I awaited a callback from Diana regarding these issues, the foreman for the move, John, also with Panthers, was on the phone with his supervisor and abruptly stated that he was "done packing" because I "didn't want to pay for packing". John, then went throughout the house and loudly instructed the workers to stop packing and stating: "She's refusing to pay for it so we aren't packing anything for her." When I explained I was waiting for Diana to call back so we could resolve the pricing dispute John repeatedly spoke to me in a degrading and hostile manner, telling me to pick my "priority items", because he was not going to move the full house. When I asked what he meant. John mocked me in front of his crew, asking each worker whether they understood what "priority" meant and stating: "She's the only one here not getting it." He also stated: "We don't have to take your stuff. You'll be stuck. I'm getting paid for the full day regardless." Even after, Esea called back and stated that Panther's would load all items on my estimate inventory on the truck, John (Panthers) refused and started to close up the back of the truck without any of my belongings. At that point, I informed him his behavior was unprofessional, intimidating, and making me uncomfortable and requested that he leave. He refused to leave my property due to wanting to come inside the house and unpack the items he packed and retrieve the moving blankets. I then contacted Esea and advised that I would call the police because I feared for my safety due to his escalating behavior. I also overheard John refer to me as a "stupid b*itch" on more than one occasion. A potential renter even called my realtor stating she was interested in seeing the property, but there were multiple men sitting outside of the house and she felt uneasy. During this time two workers advised me that this is allegedly how Panthers commonly operates: increasing prices after items are packed or loaded and pressuring customers into paying thousands more to avoid unloading fees or delays for their move. Apparently, most people succumb and pay. Eventually, Esea texted and acknowledged the situation needed to be resolved and stated she would ask John to leave the property. Even then, John refused to leave and attempted to re-enter my home to unpack the items that were packed and remove the blankets. This entire experience was unacceptable, coercive, deceptive, and deeply distressing. Panther's company's conduct appears consistent with a bait-and-switch pricing scheme in which customers are pressured into paying substantially higher amounts after packing. Additionally, they employ unsavory employees, like John. You've been warned!

I used this company twice. My first experience with them they damaged one of my end tables and…read moredragged my king mattress on the ground and I am fortunate I had a thin cover on it . The only response I got was send me a picture of the damage but no follow up with replacing or fixing my end table so i let it go. My next move I requested a two bedroom move and all of my furniture didn't fit on the truck not to mention they showed up late . The main issue this time was I had three televisions to move and they damaged two of my55 inch televisions but will not take responsibility for replacing them. I have called emailed and sent text messages but I am not getting anywhere with replacing my items . I heard everything from let me talk to the owners and send me estimates but never a follow up when will they take blame for smashing my screens on my televisions . It has been since December 13 and I haven't gotten anywhere .I f you decide to move don't even think about calling them because you will totally be dissatisfied . Horrible service .I wouldn't even give them one star but I hit it by mistake .

I have used Shark Movers for multiple moves, including my mothers move and these have been the best…read moremoving experiences we have ever had. Starting and ending with Fermin the Supervisor, and his team Mike and Alex which are also great. They were courteous, organized, fast, professional and treated our home with the highest quality of care. These guys go the extra mile. I won't go anywhere else. Thank you very much for taking great care of us!

I have moved several times over the past 60 years and I cannot say enough about Shark Movers…read more Unfortunately they were not available where I was living. They are tops in my book. If I move again they will definitely move me. Thanks so much for taking such good care of my things. Everything came unpacked perfectly.

I hired them within 2 weeks of my move-in date and they were able to help. The two men arrived at…read moretheir scheduled time and were careful with my furniture to make sure it didn't get damaged. I paid around $300-$350 for a 2.5 hour move. I believe that was with the 10% discount for booking through Yelp. No bad experience, would recommend!

There were red flags I ignored and shouldn't have. We called twice and got two different rates…read morewithin the same day. 100/hr cash 120/hr card first rate we received, these rates hiked up to 135 cash 175 card. We did a video call so they can give an estimate, we never received an estimate. The movers came to pack move and unpack. They didn't know they were supposed to be packing/unpacking. I had to call and confirm instead of them. They left my front door wide open and never turned the gate back on so if I hadn't gone back for cleaning supplies my door would've been left open over night. When I told the only guy who spoke English he said "I wasn't the last one out" no apologies just a lazy answer. They never unpacked properly. I started unpacking the kitchen, so they had an idea of where things went. They didn't try, they just unpacked random stuff and threw it in places. Appliances were disassembled which could have easily been put together. My cake stand was in two thrown on the counter top with a box over the glass in an unsafe manner. They said they were scheduled to come back tomorrow and when I called to complain about how the place left they said the job was done and I should've said something before they left. I told them they should leave instead of waiting for me to return after picking up my daughter they told me had to pay. Which understood I'll pay for the day, but the packing job was not done. These are scammers. It's been a long time since I dealt with a business like this but this one beware.

Update: flex storage did reach out to fix the issue…read more We were quoted 950 for a 4 bedroom house, garage, and we listed in the contract all the heavy items. We were given 3 movers, and at the time my dad was in the hospital needing a triple bypass, so it was just me and my mom. They refused to talk to my mom, since my dad set up the move. They didn't bring tools, dolly, anything. They took everything apart, and stopped working a hour in because they didn't think they would finish. They spend 2 hours on the phone with the company, and the company quoted us a new quote. 2,500. And that they wouldn't be able to move us till Monday now. Again we still had to pay for the "4 hours" which was one out of labor. My mom told then no and to just bring what's in the truck (which was 1 king, 1 full, 2 twins the bedframes to all beds in pieces, our kitchen table in pieces, our dryer but not our washer, and my moms desk in pieces. And maybe 20 boxes). Oh let's not forget one of our movers was 76 and not moving anything. When they dropped our things off they didn't even put together anything! Again all while my dad is in the hospital for open heart surgery.

I am not emailing anyone again, I've been emailing your claims specialists Aaron and no avail then…read morehe wanted to give me a "curtesy" $65 as if that will solve that fact that I was basically scammed and in his email regarding the $65 he framed it as it was to be for an hour of moving when I pointed out it's $130 per hour he stated the refund was for one mover's hour, you ppl really are playing with ppls lives and money. you all charged my card without my permission and I have no documentation outlining a service fee. When it was charged your invoice did not say what it was for, those invoices are better uses as scratch paper as they have no information.

Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

Updated Review - June 2026…read more I am updating my previous five-star review from August 2025 because my experience on June 19, 2026 was dramatically different. As a widow and parent of a medically fragile daughter, I chose this company specifically because of the excellent service I received last year. This time, the crew worked for approximately five hours with no complaints. The lead driver performed a walkthrough, used my bathroom, and the team packed and loaded belongings without raising any concerns about the condition of the home. Everything changed when it came time to move our stacked washer and dryer unit (329 lbs). Suddenly, the lead driver claimed the apartment was so filthy it was making him sick and they could no longer continue. This was the first time any issue was mentioned. Two days prior, maintenance workers had been in the same apartment and specifically commented on how clean it was. I was left with furniture, beds, and belongings still in the old apartment while the crew stopped for about an hour before disappearing. I had to scramble to figure out what happened to my possessions. Since arriving at the new place, we have also discovered multiple damaged items (couch, end table, broken patio chair, etc.) that were not damaged prior to the move. This experience was incredibly stressful and disappointing. I have no problem leaving glowing feedback when a company performs well -- I did so previously. Unfortunately, this move fell far short of the professional service I expected and paid for. I would not recommend or use this company again. And they still charged me $825 for half a move. --------------- Previous review from August 2025: I cannot say enough nice things about Ethan, Patrick and Chrisean who helped me and my daughter move. We could NOT have done it without them. That's the truth. They were the nicest guys and so efficient. I just unpacked all the china they packed for me and I'm amazed at how quickly they were able to do that and with such care and precision. I will only ever use this company for my moving needs. That's the truth. Services Senior moving, Local moving, Moving-related packing, Oversized-item moving

Very professional and always on time for all deliveries. They usually keep you updated on the…read moreprocess and will call you before the driver arrives to your location. Prices have been very fair compared to others.

Great company to work with. ANR has a team of great individuals. Their professionalism, constant…read moreconsideration of logistic challenges, and overall pleasant attitude are some of the many reasons we love to work with ANR.

I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

Friendly movers and quick! They went right to work after arriving and took care of my delicate…read moreitems. Even moved my indoor plants with ease!

Discount Movers took care of my moving from beginning to the end. They were kind, moved quickly,…read moreand understanding to my needs. I definitely recommend.

Reggie started out great but he accused me of trying to cheat him and not pay. He was rude when I…read morementioned an issue with my mattress and had the nerve to continue to talk ugly when I said something.