When we called this service, Krissy answered and assured us the mechanic would be able to get to…read moreour vehicle after completing a job. We asked for updates, and they weren't provided. When we asked where the mechanic was, we were told he was fueling his truck. Then, she didn't know where he was and couldn't get a hold of him. However, he was on the way. She said his service was spotty. We were charged a fee, due to the distance, prior to them heading our way. We asked for a refund and cancellation, and she refused stating he had already used a "tank of gas". Krissy had a habit of not responding to texts but answering when we called. Highly encourage people not to use this. We believe it is a scam, or at the very least a shitty service with poor communication skills between a dispatcher and mechanic. We have included screenshots of messages. There is no time stamp. We waited 3-4 hrs in the cold desert night for a no show. And they charged me first before coming out which is terrible business practice. Sending fake invoices too claiming he came out when he DID not. DO NOT GO HERE IF YOU DO NOT WANT TO GET SCREWED OVER. Edit yes they promised multiple times 10 mins, 20 mins, 1 hr, they should have a guaranteed arrival time its 30degrees in the desert and my wife is cold which i told them multiple times.

I'm still waiting almost a year to be scheduled an appointment for my vehicle or to be returned the…read moreparts I purchased.

Everyone here was so helpful and friendly, I would have given it 5 stars if the parts were in for…read moremy repair but they cared and helped me the best they could. They have hard workers in the shop and my price quote was a fair great price. I recommend

These guys really saved our trip! After being taken…read moreadvantage of by Rapid Mobile Mechanics in Las Vegas, NV, we became stranded again on our trip across the country. This time it was due to crappy tires on our trailer & a blown out tire on the RV. Powell Tire fixed the RV where it was disabled & drove it back to their shop to check the other 5 tires. After replacing all the RV tires they checked ALL the tires on our truck & both trailers & assured us that we were good to get back on the road. The quality & speed of service deserves 10 stars, if that were an option. I would recommend Powell Tire to anyone & everyone living in, or just passing through, Roswell, NM.​​​​​​​​​​

This is the only mechanic I've ever trusted. I called him with an issue on my car, he was closed…read morebut still took the time to research my problem and give me advice. I honestly believe he didnt want my money but all he wanted was for the problem to be fixed, even if by someone else. Very trustworthy, which is rare for a mechanic.

I have had nothing but positive experiences with Hawks garage. Chip and his crew provide good…read morehonest service with things that actually need to be fixed.

After another driver tried to beat traffic, ran a stop sign, and caused a collision with my custom…read moreChrysler 300, I learned very quickly that not all collision centers are the same. I originally took my car to another collision center, where it sat for over two months collecting storage fees without the repairs even being started. Frustrated, I called Honest 1 Collision Center. I sent them the estimate, and before my car even arrived, they had already ordered & received the parts and were ready to get to work. Once my car got there, they completed the entire repair in just four days. After waiting over two months at the previous shop, that level of efficiency was incredible. I'm extremely particular about my car because it's custom, and I've done all of the modifications myself. Honest 1 understood that. They kept my car inside the shop, treated it with care, and were professional from start to finish. They even stayed late on the final day to make sure everything was completed so I could pick it up as earlier stated as a possible finish date. It's rare to find a business that genuinely cares about both the quality of their work and their customers, but that's exactly what I found at Honest 1 Collision Center. Their workmanship, communication, professionalism, and respect for my vehicle exceeded my expectations. If I ever need collision repairs again, or mechanical work that I'm not willing to do myself, this is the only place I'll use. Highly recommended.

After almost getting swindled for over aprx. $800,at a shop in close proximity to this one, (and no…read moreinsurance except liability), I bought some parts needed for the repair of putting my front bumper back on. Seems no one could get me in for weeks. I called REF from a google search for collision centers, roswell, nm, and called. Santos said to bring it in for a quick estimate. I went straight there, and he put Chris to work on it immediately! I got to sit and watch the whole process, and they even replaced a few electric parts and spared me the expense of buying them! Over all this Shop will be my "Go to" shop for any body work, for future needs!! They are honest & do great work and not out to "Get over"! They saved me hundreds!!! God Bless this Shop! Keep it up! I will recommend highly!

Andazola Auto is amazing. I just moved here from out of state, but it has been at least 10 years…read moresince I had a mechanic that I adored so much. He let me drop off my car at 9:30 at night because I was concerned about having it for Christmas stuff. And then when he realized I was taking an Uber home he gave me a ride home and waited until I got my door unlocked and was inside before he left the driveway. He is also super fair and looking to save people money and keep them on the road. He is the most honest knowledgeable affordable mechanic I've ever met. I would highly recommend him to everyone. I would give him 10 stars if I could. I can't believe my lucky stars that I found him.

Took my truck in for a tune up. Very friendly and experienced mechanics. Work accomplished on time…read moreand a fair price. Would recommend Lewis Truck to anyone.

Mark, Austin and crew at Lewis Auto are beyond awesome. I was in town for the day and had a major…read moreissue. They had me in and out in a couple of hours. Extremely knowledgeable, quick and friendly. Need great mechanics, go see them. They get 10 stars.

I had a really frustrating experience with a this local towing company. $393.98 for a tow! And got…read moreanother local towing company to pick up and deliver to the mechanic for 1/4 the cost! (Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me.) I called around 2 PM Friday trying to take care of a bill. I was told I would get a call back at 4:30 PM because the office person was out. That call never came. So I called back at 5 PM and was told they were not going back into the office. It was already 5:05 and I was told I would have to wait until Monday. I asked what the overnight charge would be and was told $15.00. I asked if that charge could be waived because I had called earlier that day to settle the payment, and I explained this was for a nonprofit organization doing our best to use local businesses. By Monday morning, somehow that turned into $45 a night for a nonprofit. That part really did not sit right with me. Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me. Women, always know where your voice is and speak up. If that means taking it further, do it. Whether that is through the New Mexico Public Regulation Commission or the New Mexico Department of Transportation. And don't get me started on the 4% credit card fee charge for a debit card!!!

Chris with R/T towing for AAA service was so nice, helpful and informative. He got to us in the…read moretime he said it would take when we were stuck about 25 miles outside of Roswell on our journey to Utah. He was so helpful and reassuring and friendly. thank you Chris .

I live in Albuquerque and was visiting my high school buddy in Roswell back in September. I ended…read moreup buying a used 2016 Toyota Tacoma pickup from this dealer on 9/12/25. The sale and delivery was fine, it was later after I got back to Albuquerque that the problem arise with the finance dept. My loan process was fine, but I got a call from the finance dude requesting that I complete an emissions test. Since the truck was being registered in Albuquerque, an emissions test was required in order to complete the registration. They are not required in Roswell. I did this immediately, then emailed copies of the test, plus the copy of the receipt for $25. I was told I would be reimbursed. I called this guy immediately after emailing these documents to follow up that he did receive them. He affirmed that he had, and I quote, "I will personally walk this receipt upstairs and make sure the check is issued today." It's been 6 weeks today, and I still haven't received the reimbursement. I've been calling and emailing weekly, and again have been assured that he would "check on it." Still no check, zero feedback ever on the status, and my contacts being less friendly each week. I guess I'm to assume that I'm being blown off. Why not? They got their sale. I'm more than happy with my truck. I'm disappointed that I haven't been respected as a customer.

On June 20th I took my 2023 Hyundai elantra to get my oil change as I was planning a trip to Las…read moreVegas..on July 3rd we headed to Vegas we decided to stop in Flagstaff to eat. Thank the Lord we did. As we turned in to Flagstaff made it to circle K, we he a loud noise, engine light went on, oil light turned on so we parked. All the oil leaked out, we walked next door to auto zone, the sales guy walked with us to the car, looked under the car and told us there was no oil plug. We were stranded there over night. Next morning had it towed to Brake masters, he put oil and also stated there was no oil plug so whoever changed the oil did not tighten the oil plug so it popped off. With the Grace of God we made it into town and not on the highway. All because of there negligent. This was Changed at the Hyundai in Roswell NM.