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    Coach Craft

    5.0 (1 review)

    Services - Coach Craft

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Coach Craft Photos

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    5 years ago

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    REF Collision Center

    REF Collision Center

    (5 reviews)

    After almost getting swindled for over aprx. $800,at a shop in close proximity to this one, (and no…read moreinsurance except liability), I bought some parts needed for the repair of putting my front bumper back on. Seems no one could get me in for weeks. I called REF from a google search for collision centers, roswell, nm, and called. Santos said to bring it in for a quick estimate. I went straight there, and he put Chris to work on it immediately! I got to sit and watch the whole process, and they even replaced a few electric parts and spared me the expense of buying them! Over all this Shop will be my "Go to" shop for any body work, for future needs!! They are honest & do great work and not out to "Get over"! They saved me hundreds!!! God Bless this Shop! Keep it up! I will recommend highly!

    Unfortunately we had a somewhat bad experience with this company. First of all there was red flags…read moreas we called them to see if they would fix my daughters car using Geico car insurance. As we were having a discussion if they worked with Geico, the gentleman said yes. Then I asked him, if they could accept my daughters car. He said they were back up for about a month. Then quickly changed his mind, and said yes. Red Flag!! Throughout the whole process and almost 2 months in, they have repeatedly said the car would be ready at the end of the week for the last 3 weeks. Then something else would happen or they would run into another issue. They did work on my daughters car and answer their phones as annoying as we were calling every week for updates. If you are willing to wait extensively for your car to get fixed they go right ahead. I gave this company 3 stars because they did a good job on the car besides the endless delays. And they were willing to accept alternative payments. No pics available.

    Caliber Collision

    Caliber Collision

    (5 reviews)

    The ladies up front were very helpful and nice. They answers all of my questions and worked with me.read more

    DO NOT GET REPAIRS DONE HERE! Unless you have a limitless amount of time and are ready to have…read morecrappy working done and have to go back multiple times find somewhere else to take you vehicle. I chose to take my car here because I was familiar with the company where I previously lived this one is horrible. I took my car in after a accident in November and hopefully today was the last time I had to go in. I originally went in with damage to the passenger side door, fender, bumper, and wheel. On initial repair they changed the completion date 3 times which ended up taking around a month. Then I had to take it back in a couple weeks later because the systems on my vehicle started to go hay wire like it was not calibrated after it was aligned. I let them know what was going on and that it's common for the car to do that if the system was not calibrated after a alignment. They tech argued with me for over a hour telling me I was wrong until the ladies in the front looked it up and the calibration in fact was not completed. So they did the calibration and the system started acting ok. Then the door that was worked on was not latching after the repair and was consistently going off saying it was open where my child sits in the back seat. I call again and they tell me they cant get me in for a month. Then I explain that my son sits there and I don't want him falling out and they see me that week. They have me bring it back in again and low and behold the door was not lined up correctly and wasn't latching properly. They fix that. A couple of weeks go by and the lane Parking assist system starts going off consistently with a malfunction. I call and take it back in they look at it and tell me that the harness was missed in the initial repair and they have to order the part and they will call me for repair. I No call for a month so I call and they say they will call me back. No call back. I call again no call back. I call and finally got in today. They do the repair to fix the harness. It gets done about 1:30pm and the car just sits there so I ask them if it's don't they tell me that are waiting on insurance to approve. I am confused at this point as this is a repair that they have already completed incorrectly and I was told I just needed to bring it in with them fully aware that I only have one car and needed to get kids at 2:45 from school. They still refuse to release my car. I call Geico they approved the initial amount for the repair but the shop had just sent over another 15 min prior to my call and the adjuster hadn't looked at it. Geico attempts to get them to release my car and even calls them unprofessional for holding my car hostage when they already approved. The adjust calls and reviews the order and tell me they are denying the invoice because they already paid them for it. They were literally trying to get paid twice for the same job they screwed up. I will never ever be returning and will be sharing with everyone one I know so they don't have to endure what I did!!!! The only thing you have going for you is the super nice lady at the front desk other then that obviously you are incapable of completing a repair correctly!!!!!!!

    Coach Craft - bodyshops - Updated May 2026

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