Service was very quick, I sat down in the waiting room and almost immediately got called back for…read moremy appointment. Brenda, the phlebotomist who drew my blood was very professional and friendly. I was anxious about getting my bloodwork done and her conversation kept me distracted from the needle going in my arm.

You are better off anywhere else. LabCorp was much better…read more Slow, incompetent and rude. Set appointment. Get confirmation code and text. Come in for " easy digital check in" and of course I'm not in system. Have 3 different people tell me " no idea why you aren't jn system. You don't have appointment" And stare at email and text I show them like they are in a foreign language. They go back, magically find my appointment that they said 100% could not be found without contacting IT online or on phone. then say unfortunately, we need to make you a new appointment because you can't check into your appointment late looking me dead in the face after wasting 30 minutes of my time when I was early. Then I'm pretty sure Helen Keller was the one who drew my blood. literally,go anywhere else

I'd like to leave this review to let everyone in the community know about what a positive…read moreexperience I had at LabCorp getting some tests done. The self check-in kiosk was helpful and once I was able to meet with the, specialist Ms Zerlinda L. It was late in the afternoon and I wasn't able to secure an appointment so as a walk-in, I felt really lucky to get things done in such a quick and professional way. The computer system was being twitchy and asking our specialist to do some things way outside the box. She was able to get me sorted and without any hassle or inconvenience, was a really positive experience! She was so professional and helpful and cordial, wow! Thank you once again for the great care and attention.

This place is efficient if you need lab tests done. I like that it is in Walgreens and you can…read moreeasily make appointments online. I arrived early and checked in on the kiosk and was seen promptly. There isn't much seating outside, so I was glad I didn't have to wait long. The tech wasn't really friendly, but she got the blood she needed and I was out within a few minutes. This is a reliable place to visit and easy for lab tests.

I had blood work done this early afternoon at Labcorp inside Summerlin Hospital Medical Center for…read moremy kidney doctor. When I first walked in, I handed the front desk lady my paperwork and was told I needed to fill out the registration. I asked where to do that, and apparently the registration was on an upright iPad near the front. Silly me for missing it. A lot of the people in the waiting room noticed how rude the interaction felt, and several people even commented to me about it afterward. I honestly tried to give grace because she may have been stressed or overwhelmed, and I know healthcare can be difficult. But the reason I'm writing this review is because of Dana, the blonde phlebotomist in the back. She was absolutely wonderful. I hadn't had much water that morning because of an earlier appointment, so finding a vein was a little difficult, but Dana stayed patient, calm, kind, and professional the entire time. She talked with me, joked around a little to help me relax, asked how my day was going, and truly made the whole experience better. Dana has such a beautiful soul and gave me one of the best experiences I've ever had getting blood drawn. Employees like her deserve recognition because they genuinely make a difference in people's days. So while the front experience may not have been ideal, Dana completely turned it around for me. God bless you, Dana -- thank you for your kindness and for making my day better.

There is no Yelp for the Cliff Shadows Pkwy location-…read more BEWARE one of their phlebs is a Primerica senior representative and the tech attending to me TRIED TO SELL ME LIFE INSURANCE WHILE I WAS IN THE CHAIR. Not only that, but she disguised it as if this was a service offered by my doctor's office (unrelated practice on the same floor). She TOLD me, that she would PULL MY PERSONAL CONTACT INFORMATION FROM MY CHART without ANY prior consent, in order to set up a consultation with her. Absolutely disgusted, because who KNOWS how many unsuspecting patients she's done this to already. Grateful she chose to give her sales pitch to the wrong one on the morning of 08/06/26. The LABCORP manager was informed and has NOT followed up with me, or offered any resolution or apology. From my understanding, the tech is still actively employed. The location was reported to the US Dept of Health & Human Services & OCR regarding violating HIPAA.

As long as you make an appointment online, this place runs smoothly and safely. Very clean and the…read moreworkers all seem very professional. If you don't make an appointment, you can go in standby, but you could be waiting hours. This place is always pretty busy, so definitely make that appointment.

Quest is basically the DMV of blood work--everyone goes because they have to, not because they want…read moreto. I've had long waits and less-than-great experiences over the years. The worst was when a technician stuck the needle so badly that I ended up with the biggest bruise I've ever had from a blood draw. It was painful and took a while to heal. I still come here because it's close to my house and convenient, but I honestly wish the experience was better. Hopefully they'll improve their customer service and consistency because getting routine lab work shouldn't feel like such a chore.

Been to this location several times for doctor-prescribed blood work and while the nurses are…read morefriendly and efficient, the process of making an appointment is a huge headache. First, you have to call in to their automated phone hotline to make an appointment, and must wait for the system to slowly figure out where to schedule you-- and if you make any mistakes you have to start over. Same goes for if you have to re-schedule or cancel your appointment for any reason. Then when you arrive on the day and time of your appointment, you still have to scan both your ID and insurance cards at the self-check-in kiosk, and may have a wait time of up to 30 minutes. There is no public bathroom and seating is limited in the tiny waiting room. The way they lie about "taking walk-ins" is pretty scummy considering that's virtually impossible to get seen that way. Just make an appointment beforehand, don't even bother trying to walk in.

Carla the lab tech on burnham was the best she was fast didn't cause any pain at all I was in and…read moreout Thanks Carla. For taking my blood samples

Went in for bloodwork. I had an appt. for 10 am. I was in and out in less than 10 mins. It was a…read moregreat experience. Much better service than quest which is a butcher shop and I will never go back to ever again. 5 * for Labcorp !

There is no Yelp for the Cliff Shadows Pkwy location-…read more BEWARE one of their phlebs is a Primerica senior representative and the tech attending to me TRIED TO SELL ME LIFE INSURANCE WHILE I WAS IN THE CHAIR. Not only that, but she disguised it as if this was a service offered by my doctor's office (unrelated practice on the same floor). She TOLD me, that she would PULL MY PERSONAL CONTACT INFORMATION FROM MY CHART without ANY prior consent, in order to set up a consultation with her. Absolutely disgusted, because who KNOWS how many unsuspecting patients she's done this to already. Grateful she chose to give her sales pitch to the wrong one on the morning of 08/06/26. The LABCORP manager was informed and has NOT followed up with me, or offered any resolution or apology. From my understanding, the tech is still actively employed. The location was reported to the US Dept of Health & Human Services & OCR regarding violating HIPAA. This action will not be taken lightly.

On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

I went in march concerned about my overall health, mammogram, uti, etc...I proved a vag swab/urine…read more I've been waiting to hear back for months, I got busy and forgot to check in. Yesterday June 15th I received an email to set up my patient portal, first thing I did was check my results. Abnormal stuff was detected but I can't read the labs. What have I had these 3 months? I hope I didn't spread it. It's June 16th..I have to wait all day to hear my results...I'm a nervous wreck. Finding a new doctor I feel...

This was a very easy lab experience through Quest. It's very simple to book an appointment online…read morethrough their website. I found a pretty good selection of times even only booking one day ahead. You get a link via text message and can easily check in online once you arrive. There are also kiosks in the waiting area where you can check yourself in. Bear in mind there are no staff to check in with. Once checked in, you sit in the waiting room and follow your progress on a large screen showing checked in appointments and anyone waiting as a walk in. I was taken right at my booked time. Once in one of the back rooms the staff process your insurance and confirm which tests you need. The staff member was very friendly, and the blood draw was basically painless. Overall I was very happy with my Quest experience!

Quick and efficient. Seamless and straightforward check in process. I scheduled an appointment…read moreonline, self-checked in and they called me exactly at my appointment time. Got my blood drawn in and out under 10 mins. Maria is awesome and a pro!

Came here for fingerprinting. I had no idea they did that here. Checking in was smooth, fast, and…read moreeasy! I had an appointment at 8am. There were about 3 people before me. I got out in 10 mins!! So quick !! The lady who assisted me was so nice. It was a great experience !

There is no Yelp for the Cliff Shadows Pkwy location-…read more BEWARE one of their phlebs is a Primerica senior representative and the tech attending to me TRIED TO SELL ME LIFE INSURANCE WHILE I WAS IN THE CHAIR. Not only that, but she disguised it as if this was a service offered by my doctor's office (unrelated practice on the same floor). She TOLD me, that she would PULL MY PERSONAL CONTACT INFORMATION FROM MY CHART without ANY prior consent, in order to set up a consultation with her. Absolutely disgusted, because who KNOWS how many unsuspecting patients she's done this to already. Grateful she chose to give her sales pitch to the wrong one on the morning of 08/06/26. The LABCORP manager was informed and has NOT followed up with me, or offered any resolution or apology. From my understanding, the tech is still actively employed. The location was reported to the US Dept of Health & Human Services & OCR regarding violating HIPAA. This action is not taken lightly.

It's Monday August 24, 2026 at about 10:45am. I arrived 55 minutes early for my appointment. I had…read morereceived a text telling me to arrive 15 minutes early and that any payment was due at time of service. When i checked in i was told my co-pay was $200 something and change. I reached to the money and was told that i need to have the exact amount as they have no change. Cash to the penny. Not having the exact amount and not being told prior, i pulled out my charge card. The clerk then told me that to use a charge card would require me to pay an additional 3% fee ($6.40). I feel that they should have change or if not they should not punish me to use my card. They could have told me prior to my appointment i which case i would have brought the correct amount. Yes, it's only $6.00, but i got nothing for the money. The place was nice and the techs were nice. My appointment time was 11:35am. I was taken in at 11:27am and out by 11:45am.

I live with a chronic illness for about 30 years, had many MRIs before, but this experience at…read moreSimon was utterly horrible. I had to have MRIs done STAT, Simon was the only one that had an opening in a few days. Reluctant, as I went to them when they first opened in LV, my MRIs then were not usable as the table shook throughout the study, my physician had no use for those blurred MRIs. I thought maybe with time, they got better. I was wrong! Last week at my appt, I brought my comparison disk with me. The receptionist said that she loaded it so that the radiologist can compare the 2 studies. Before my appointment, that was mass confusion about what was scheduled also the spelling of my name which meant, I was messed up in their system. I was desperate so I had to use them. I fixed their mess. The receptionist never loaded my prior study, lied to us, as of today, over a week later, no comparison was ever done. The technician Abe was the most unprofessional, rude and abrasive person I have ever met in healthcare. I was never treated like that before during any medical service. Before my illness, I was a healthcare professional, I would never treat a patient as horrible as he treated me. After this whole fiasco, their new site manager, Darlresha Tellis got involved. My husband waited over an hour for her to attempt to load my disk for comparison. Apparently, she must have no medical knowledge as I have been getting these ridiculous reports dating back over 10 years ago, no idea what they are. The new health issue is not related to the old issue. This facility is very lacking in any care for their patients. I should have looked prior, as their reviews are terrible, very low ratings, especially on other social media review sites. This woman Dalresha never handled the situation as she promised my husband, will not respond to any emails and basically told my husband on the phone, that it's too bad. I don't think she's competant to even achieve that simple task. From what I can see, the radiologists are knowledgeable with what they are working with. They probably do not have it easy with a technician such as Abe and the support staff there. My results have not been favorable but having to deal with these people has been a total nightmare to add to it. It seems like I will never get a comparison, as they are clueless. I have to block them to stop emailing these reports that are not even reports. It's very disturbing knowing that these people are dealing with other people's lives. If you treasure your life, please don't go to Simon!