This American Red Cross was a decent facility aside from all the dang sugar ants in one of the gender-neutral restrooms. The staff members and volunteers were all very friendly and communicative. There's ample free parking around the back side of the building which also the same place that I needed to enter to donate blood on 7/1/21. I was a little bummed that they did not hand out the red and white ARC hats as advertised from July 1-5. The guy who checked me in and took all my vitals said they were very slow that day - as typical for around the lunch hour. Which, by the way, I showed up about 20 minutes early before my scheduled noon appointment and it was of no inconvenience for them. The dreadful COVID-19 masks are no longer necessary if you are fully vaccinated. Here's hoping my rare blood type will help another family in the near future. Thanks for the bottled water & snacks! read more

American Red Cross - Plenty of parking plus the entrance around the back 7/1/21 - CPR Classes Near Me - Commerce, California

The class. We left without our certification and our money. If you want to save some time?! Don't go there. Please. P.S. zero stars. read more

I did the cna training here. It was expensive compared to other places. I met someone who told me where to have a more effective training for free! Ugh. Lesson learned! The instructor was really good. I'd give him 4.5 stars. I gave 1 Star because the testing here is extremely subjective. WARNING: you will pay $1,500 just to possibly fail the exam that is done by arrogant miserable looking nurses. Sorry if I sound judgmental but it is the truth. One of them was rolling her eyes during the test and doing other things that were extremely unprofessional. I contacted customer service and they were USELESS. Anyways people were failed for the most ridiculous reasons!! So there goes $1,500! The test is about $100 btw. During the course there's no parking, only street parking. It's a good experience just don't do it at the Red Cross! read more

My daughter just took her CNA test for the 3rd time she came out in tears cause not only did they not pass her they where rude and unprofessional to everyone taking the exam. These people are supposed to be the example and face of the American Red Cross, horrible!!! These are people's futures read more

I have donated blood 3 times these year and all 3 places were very organized and profesional , I would be very happy to donate again

I have had it with the Red Cross blood donation drives. I have another bad review for the location in Fullerton, CA. A long time had passed since my negative Fullerton experience, and their desperate calls for donation due to covid-19 made me feel like giving them another chance. I make an appointment for 1630 and arrive at 1615. They do a covid screening at the door and then we're all spaced apart. Now it's 1630 and two people walk in, go through the same questions and then sit down. I then see my name sticker - which was placed as the next person to go through the blood donation screening - moved behind the 2 stickers of the people who walked in behind me. I see that their stickers say their appointments were at 1600 and 1615. Really? I show up on time and you're going to process the late people before me? I continue to sit and brood for 5 minutes and then I hear a Red Cross employee start coughing and then I beat it out of there. Dog and pony show with a side of respiratory infection... No thank you and stop calling me, emailing me, and texting me for my blood. read more

If you are here to see if you should take your CNA test with them or not. DONT! They will fail you! My first experience was on 12/23/19 there were about 14 of us, only 3-4 passed! Then I retested with them 1/9/2020 again...about 10 retesters and only 3 of us passed, me being 1 of them. Give your business to the state, test through them I know that the list of dates are far out but trust me, you will have better luck there then here. Give your money and business to people who care! These nurses here looked miserable and yes they really do roll their eyes at you. My last experience, while performing hand washing the nurse stopped me because I was using too much paper towels but yet had the nerve to note how I should dry my hands "properly" well if your facility I isn't equipped to a simple hand washing test then this place need to shut down! Don't give them your business. And if you think, I'll just go to Long Beach, or Pasadena they go there too! Oh btw, don't go to Red Cross because they take forever to send your test to the state! I told you I passed 1/9/2020 and the state has not received my paperwork! Go elsewhere! Run! One of the workers told us that I if the person who fax the paperwork is out then we gotta wait till she comes back, only 1 person can do this job! Smh! Run! Don't look back! Red Cross did not specify that it takes 5 weeks before they send out test to the state! I just got off the phone with them. Ya! This is ridiculous! If you took the test through the state it is same day fax! Run! Just run! Smh! read more

Last night I took a class on how to become an Preparedness Educator. Being prepared for disasters is important...it's not a question of IF it happens, but WHEN it will happen. In Southern California we have earthquakes, wildfires, mudslides, floods and residential fires. The presentation the Red Cross will make to your school, office, church group, club, retirement home, etc. will tell you WHAT you need in an emergency kit, HOW to make a plan for your family or co-workers. And how to stay informed during an emergency (including getting in contact with loved ones). Sadly, but not really, I was the only student in attendance last night. It's sad because we need more volunteers to help educate the public on preparing for disasters. But not really, because Sam Frankl was a great instructor and I had 100% of his attention as I learned how to be an effective presenter of Disaster Preparedness Education. Would you like to schedule a presentation for your group? Visit http://redcrossla.org/preparedness/presentation read more

I have donated here several times, and the service here is so-so at best. Depending what staff member are present during your appointment, will determine your experience here. At one appointment I was literally freezing during the ALYX procedure and no brought me a blanket after I asked for one. Also there have been times when the phlebotomist had to fish for my vein, even though my veins are easy to find. Even though I have had wonder service, those few bad times have left a lasting impression. I go here still just because I live in the area and can walk here, otherwise I would have left loooong ago. read more