We've never had such great customer service. Kind, professional, a huge selection and great deals…read more- they always help us find what they need and recently went above and beyond to help compensate us for a broken bow - something they did NOT have to do. We've purchased violins/bows/cases and cello bows there and every time we go it's such a great experience. Cannot recommend highly enough. My kids love going there, and we know the String House is always going to help us.

Out of the 6 different music stores recommended by my daughter's teacher, their rental pricing is…read moremid-range and comparable to others. I remember String House decades ago when I used to play so I knew they were reputable. They also carried the book and CD that we needed to purchase. Look for the white house with the bright red door on Monroe Ave. Parking is in the back. It was a short wait while they finished with other customers. The rental process was easy and quick. My daughter was already measured, but the associate did a quick double check and tuned the violin. It came with the basics - violin, bow, case, rosin, and a nametag. The price includes insurance and repairs during the rental period, which is a school year or 12 months. We didn't have to buy a shoulder rest because sponges usually work fine for the little ones, but it fit her well so we bought one, in her favorite color pink. Seamless rental process and so beautiful to see the instruments displayed all along the ceiling. It was nostalgic!

Payton Violin is a hub for ANYTHInG violin, viola or cello related. The staff is knowledgeable,…read morewelcoming and connected to all the schools and strings instrument teachers in Rochester. my daughter began renting her violin, and then we bought her full size violin a year ago. I have received not but the best customer service and attention to details in all questions about upkeep, maintenance and new strings from Payton staff.. I Highly recommend Payton Violins and thing they are to thanks for my families continued love of violin music!!!

I was visiting Rochester and stopped in for a local performance at this store. It really opened my…read moreeyes to a world I'm unfamiliar with! It was really great and everyone was welcoming and friendly.

This place is a gem with top quality employees and customer service. I rented a bass for 3 months…read moreand it was a beautiful entry level instrument. I then went on to purchase a more expensive bass and the money I paid in rent was credited towards my purchase! 100% recommend this shop. Justin and Corinne are very friendly and knowledgable and made me feel welcome and heard as a customer throughout my entire experience. Great product and service!

After sending probably 20 or 30 students to your shop for repairs and purchases, and having you do…read morecomplete overhauls on all of my instruments, I again leave you full marks for your fantastic work! For anyone who needs more convincing to go here (beyond the 30+ five star reviews on Google and Facebook), just ask Christian McBride, the Eastman School of Music bass professors, RPO bassists, and countless other professionals who have come through this shop and can testify to the workmanship.

A Great, friendly, knowledgeable staff. So glad to see a local store supporting the music…read moreinstrument buying community. Keep it up Keep it local

As a guitarist, I found that they have a great selection of instruments and accessories at almost…read moreall price levels, especially in the PRS line. The staff is extremely helpful and will specially order something for you if they don't have exactly what you're looking for. They are very friendly and knowledgeable about all types of instruments, not just guitars. A great place to shop!

Awesome instructors and great prices on equipment. My son is taking piano and I'm taking guitar…read more I'm impressed with both instructors.

After wasting my time going to a national chain store and another local shop looking for some parts…read morefor a snare drum stand, Cadence had exactly what I needed and gave me service with a smile! This will be my go-to spot from now on!

Best drum store in town, without a doubt. Super friendly and knowledgable staff! You won't be…read moredisappointed.

Best store in NY in terms of knowledge and customer care. Stand by their work, whether accoustic or…read moreelectric.

One of the very Best! Dave Stutzman is one of the rare folks that you meet and know instantly that…read morehe cares deeply about what he does. He is as knowledgeable about guitars as anyone I have met. The prices are fair. The repairs are top notch. Dave and his wife Margaret are a great team.

School of Rock offers a pre-school introduction to music for children age two through six, the…read moremajority of their students are in a performance-based program where students are accepted at any skill level, with the goal of getting them on stage, playing a concert before a paying audience.