take 5 was far better than I expected. I realized last minute before Thanksgiving that I needed an…read moreoil change. I normally just go to places that are convenient like while I go shopping but knew that the wait would be longer than I had to spare so I gave them a shot. The staff was courteous, professional, and worked liked a fine oiled and tuned machine. They verbally spoke to each other about what task they were completing, other workers instinctively handed them tools and took over other tasks. It was refreshing to see a group of people that cared about doing their job and doing it well with pride and camaraderie. I was very impressed. They had me in and out so fast too. They made me a fan today and I'm very likely to stop wasting time at my previous "go-to" places because This experience far exceeded my experience at any of my previous oil change experiences. That crew definitely deserves my 5 stars.

BEWARE!!!!!!! Rating is 0…read more Left my oil cap off and got stranded 50 miles from home with about 1 quart of oil left and oil all over the engine compartment. Called the store, brought my truck in, and was told they could not doing anything about it. No offer of a refund and would not divulge the owner of that particular store. Called Corporate and was assured someone would call me back but they never did.

Great customer service very friendly and they help find a problem that they couldn't fix.read more

Everyone was very polite and let me know everthing that they checked. Afterwards they showed me…read morethat they had the oil at the proper level. Very professional a polite people! Service was quick and you don't have to get out of your car while they complete their job.

This location recently opened in the Kathleen area. It's super clean, fast and the customer service…read morewas great. I replaced my breaks and also got an oil change and it was great.

I had an excellent experience at this location. I'd never gone here before and was a little nervous…read moreabout trying out a new type of service, but I am pleased that I did. When I got there I was surprised that they told me not to get out of my car and all of the service was done Right there while I waited. Basically pull your car over the pit and they do the service from the lower level. The vehicle technician showed me how dirty my air filter had become and gave me the option to replace which made me feel like I had control over the service being done. They also did a vehicle inspection while I waited. I'm glad that I trusted this location with my vehicle service compared to the dealership this felt more personal. I recommend.

Hello my experience was not Good at all in the beginning it was basic I needed oil change and tire…read morerotation. From the beginning the oil attendant forgot to rotate my tires and he just did my oil change until i reminded him; to do tire rotation because I had 15hr road trip. So I left for my trip and after 4hrs. I notice my vehicle was losing power and car was hesitating,and metallic sound coming from my engine. I inspected it, and oil was all over the front of engine;immediately I knew it was oil filter. This happened around 2am had get hotel. Next morning went Valvoline station in Cleveland Tennessee they confirmed it was oil filter not tightened at all. After they corrected it my car ran fineThe only Good thing happened when they (Express oil) repaid me back because I had receipt from Valvoline station confirming my oil filter was not put in correctly.

This is the BEST automotive experience I have ever had and I've been around. The customer service…read moreis beyond exemplary. They were efficient, quick,and made you feel like the only one there. I will definitely be back and tell everyone I know.. Kudos to an awesome staff..

Great customer service I've been to both locations in town…read moreand prefer this one. Staff is super friendly and professional. They've done oil changes and tire rotations for me and also reattached a skid plate that the other location had problems with. I always use a coupon and cost seems to be on par with with the dealer charges but the valvoline hours and far more convenient.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Warner Robins.

Mavis Tires & Brakes…read more We've been to Mavis now for tires and brakes thinking they would be good because they seemed to be professional. Here's how it went: The Good: -- They are professional. Each interaction with the people was good. They are helpful, explain what they are doing, and answer all questions. -- The service is relatively fast. -- Waiting areas are pretty clean. -- Easy to schedule an appointment online. I got one for my brakes same day. -- Decent selection of tires. The Not So Good: -- Expensive -- Expensive -- Did I say expensive? Let me qualify this. -- Tires are about 50% more than a place like Walmart or Costco where you will get a similar product with no noticeable difference and similar warranty. -- I got my brakes (all 4 wheels) done about 2 years ago at a different shop for about $800. Mavis charged me $1100 for 2 wheels! -- you can go to auto zone and get all the parts they used for about $450 vs the $670 they charged me -- Labor is a set price for working on a set part. It is NOT per hour. $416 for labor that took a total of 1 hour and 20 minutes. To put this in perspective, that is the same as a junior airline captain. Bottom Line: We went to Mavis out of convenience and necessity. We will NOT be going back. Save your money and go someplace else.

Horrible experience at the Mavis Tires & Brakes location off of Hwy 96. I scheduled an 8:00 AM…read moreappointment for a brake and tire inspection; however, by 9:00 AM my vehicle had NOT been serviced and still remained in the parking lot. When I inquired about the delay, I was informed by the front desk that multiple additional customers had been overbooked during my scheduled appointment time. Appointments should be honored and customer time respected. Due to this experience, I will not be returning to this location and cannot recommend it to others.

I needed an oil change and they took care of me within 30 minutes. Jessica P always provides…read moreexcellent service and has a great attitude. Thank you guys for awesome service!

Customer beware: I recently had my check engine light come…read moreon in my 2022 VW Tiguan. AutoZone ran a scan and told me it was related to the EVAP system. I then took my vehicle to Precision Tune Auto Care for a diagnosis, but instead of addressing the EVAP issue, they told me I needed new spark plugs. I agreed to the work, but before I even left their shop, the check engine light came back on. When I returned immediately, they scanned the car again and admitted the code was still for the EVAP system, not spark plugs. The manager "giggled" the gas cap, cleared the code, and sent me on my way. The next morning, the check engine light was back on. I then went to a different shop (Riddle), where they were honest and transparent. They confirmed that the issue was in fact the EVAP system, and even informed me that VW may cover the repair at no cost. When I went back to Precision Tune, they handed me the spark plugs they supposedly replaced, but could not provide any proof from their scanner that my car ever showed a spark plug-related code. This experience left me feeling that this business is not trustworthy. They charged me for unnecessary repairs and failed to fix the actual problem. Please beware when considering this location for your automotive needs.

Thank you for doing what ALM dodged mechanics are unwilling to do...your job. Friendly place with a…read moregreat team!

We went to a different location but since this is a chain you still need to know…read more Mavis Tires & Brakes We've been to Mavis now for tires and brakes thinking they would be good because they seemed to be professional. Here's how it went: The Good: -- They are professional. Each interaction with the people was good. They are helpful, explain what they are doing, and answer all questions. -- The service is relatively fast. -- Waiting areas are pretty clean. -- Easy to schedule an appointment online. I got one for my brakes same day. -- Decent selection of tires. The Not So Good: -- Expensive -- Expensive -- Did I say expensive? Let me qualify this. -- Tires are about 50% more than a place like Walmart or Costco where you will get a similar product with no noticeable difference and similar warranty. -- I got my brakes (all 4 wheels) done about 2 years ago at a different shop for about $800. Mavis charged me $1100 for 2 wheels! -- you can go to auto zone and get all the parts they used for about $450 vs the $670 they charged me -- Labor is a set price for working on a set part. It is NOT per hour. $416 for labor that took a total of 1 hour and 20 minutes. To put this in perspective, that is the same as a junior airline captain. Bottom Line: We went to Mavis out of convenience and necessity. We will NOT be going back. Save your money and go someplace else.

The service members Aidan and Mr X were great. Very thorough and polite. Will definitely be back…read more Highly recommend!

This is the second time I've gone to this location. Both times the service was fast, professional…read moreand friendly. The workers communicated what they were doing and provided clear information and suggestions of options without making me feel pressured or uncomfortable. The location was also very clean. I will definitely continue to use them for all my vehicles and highly recommend them.

August 4, 2025 I drove a properly good operating vehicle to Jiffy Lube and requested an oil change…read more After several hours of aggressive upsale tactics, the Cashier suggested that I prepay so that when they started the vehicle I would be able to leave without delay. Immediately after charging my card, the hood was closed and I was told that they could no longer start the vehicle due to an electrical issue and I would have to have the vehicle towed from the premises. I vehemently objected and insisted that they repair the damage to my vehicle. I was told that they know nothing about the electrical system and insisted that I have the truck towed from the Jiffy lube premises. It was determined that Jiffy Lube damaged the fuel control module, the electric lift pump and/or the cabin fuel fuse. when these three items were replaced the truck started and again has operated flawlessly for the past eight months without issue. Jiffy Lube ahs taken and maintains that the non start status of the vehicle predated my visit to Jiffy Lube and refuses to pay for the damages they caused. This is of course outrageous, ridiculous and impossible because the vehicle was started and driven into the shop.

I was 75 miles from home, and the oil light started flickering. I asked navigation for closest…read moreJiffy Lube. I was worried they'd be stacked up, being the Saturday before Christmas, but I rolled right in. The oil was low; they checked for leaks but found no obvious problem. They offered to just top me off to get me home, since I had my pets in the car. But changing it would only take 10-15 more minutes, so I said go ahead. They were quick, and very friendly. Great experience!