My dog Piper tramples me to get out of the car for her weekly daycare at Rusty's. She can be very…read morestubborn, but she listens to Lakshme and behaves better for her than for me! Lakshme also knew that I had trouble with grinding/cutting her nails, so one day she surprised me by giving my baby perfect nails. I only trust very few people to watch Piper, so I was delighted to find Lakshme! Piper says thank you!!

Laxmi is just wonderful. Took the time to get to know my pup beforehand and make sure he would fit…read morein with her own dogs and regular boarders. I felt super comfortable leaving my black lab with her and knew he was really well looked after in a home environment. I made a little get to know my dog sheet for her fridge as well as his meal schedule (I gave my own food) as well as a t shirt of mine and his bed so he would be comfortable. Again highly recommended!

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: Crispy-Paws offers in-home boarding, doggy daycare, convenient pet taxi pick-up and drop-off, and…read morebathing services for dogs up to 40 pounds. Your pets are family to us, so we provide top-notch care and a loving environment for every furry friend. Chris, our owner and Pet CPR certified caregiver, ensures your dog receives personalized attention, daily playtime, and plenty of cuddles in a cozy home setting. Whether you need reliable daycare or a safe place for overnight stays, Crispy-Paws is your pet’s home away from home, giving you complete peace of mind whenever you’re away.

We've been boarding our dogs here for over 20 years. They've taken such wonderful care of our dogs…read moreand we trust them to give them the best care possible when we are out of town!

I have a really hearty, big dog. And I also understand that a kennel is a kennel and there are a…read morelot of dogs to keep an eye on. My husband left our pooch there and we left for 3 nights. When I returned to get him yesterday, I didn't see any dogs playing-- just barking, barking, barking. On the way home, I noticed he was bitten on his eye, with blood slowly oozing out of his tear duct and a puncture above and below his eye socket. He had diarrhea and the blood turned into pus coming out of his eye. Last night he threw up in the middle of the night and today, lots of farting but he seems to be holding the food down. I put some anti-microbial stuff in his eye and that seems to be getting better. Maybe going to the vet later, not sure yet. They charge extra to feed your dog his own food, so we went with their food and that is probably why he's having some gastro-intestinal activity, but the bite on the eye? I"ll be looking for another option next time we need to leave him.

Overpriced, for average service. I recently learned they charge 3 times what other vets in the area…read morecharge, and unlike in the past (when a smaller operation), the service isn't even as good. It's just costlier. They literally charge for the smallest of "conveniences", ones that should be part of good care (and don't tell you up front- you just get charged). I was suspicious but since I'd taken my pets there for MANY years (across owners) I was just continuing for convenience. My fault for being "lazy"- but take heed from my experience and shop around for care! The quality doesn't justify the overcharge...

Not very good. My dog traumatized after her expensive teeth cleaning and had to take her to ER…read more Never take your dog to Hickory Ridge Animal Hospital.

Worst place Ever! I will definitely inform All of my pet parents Not to board here. When we picked…read moreher up after 5 days, we were told that they misplaced her toy... Not a big deal. As long as our dog was doing well. When we arrived home, we realized that her bed was missing. I called and asked about her bed. They placed me on hold for 5 minutes... Not a good sign.. they told me they were still looking and that they would call us back tomorrow morning. Havind never received a phone call, I called them at 10:00 a.m. and was told that they were still unable to find the bed. A staff member overheard her talking and said oh sorry your dog shredded it the first night. So, our dog was without her bed for four nights and no one bothered to inform us? We also found out by that same person that they threw out her dog toy because there was feces all over it... Again you didn't think to tell us about this? That's pretty serious because my dog had diarrhea when we picked her up yesterday and this morning. Could that be the reason??! I also found out that they had over 100 dogs yesterday!

02/28/25 I dropped off my 2 year old lab at daycare at 8am after not being there for 1.5 years…read morebecause I waited until he was 2 y/o to get neutered. At 6:20pm when we picked him up, immediately outside the front door, I noticed a bald spot on his lower back. Quickly inspecting it, I brushed it off since he might've gotten it from playing w/ another dog and did not see any deep punctures in the bald spot. He arrived at daycare with both a harness and a neck collar on but could only use the collar for daycare. So they kept his harness on the hook until pickup and put it back on him when giving him to us. When we got home and took off the harness, hidden underneath where the harness sits, we noticed dried blood on his fur on top of his shoulder blade. Upon further inspection, there was a gash, deep enough to be able to open the wound and see subcutaneous skin. We took him to an emergency vet where he got staples and was sent home with antibiotics and pain meds. Why did the daycare not inform us of this incident? I understand dogs may play rough and given it was his first time back in 1.5 years, but my dog is not aggressive. He doesn't bite or bark (he barks when hungry), regardless of around strangers or other dogs. He is the friendliest pup ever and loves rubs. Even if he got into a scuffle with another dog, why did they not give us a call? What even happened? We utilized their indoor/outdoor play cameras throughout the day and in the hours of 3:00pm to when we picked him up, he was nowhere to be found. Manager said their sleep suites and other areas in the camp have no cameras. So where was my dog from 3:00-6:20pm? If he was put away due to a fight, still, why did they not inform us? Anyways not much we could do that night besides get my dog fixed up, as daycare closed at 7pm. So I called their number and left a voicemail. Next day, we came back to speak with the manager. Brought the vet bill with me. Told him what happened. In the end, there was NO type of accountability. I asked, "if an employee had to put his harness on to give him back to us, how did he not see the cut with DRIED red blood around the area?" Do they don't care or were aware enough to quickly glance at the dogs there to see their physical health throughout the day? Manager contradicted himself. He first apologized and said "it happened on the way out of bringing him to you" then contradicted himself later saying "my staff did not notice anything on your dog when we brought him out." So was the staff aware of what happened to my dog or not? If they acknowledged it, why NOT INFORM US when it happened? The LACK of communication and accountability is what upsets me. Accidents happen. I understand. But where is the communication at? After that went down, he tried to offer to reimburse us back a day's worth of day care ($40 btw) and a free enrichment session ($10). You think that makes up for the $650 unplanned vet bill? The emotional trauma when we found the cut? Most importantly, my DOG'S well-being and our TRUST in Camp Bow Wow in taking care of my dog???? He said he couldn't reimburse us for the bill, even though the incident happened under their care and supervision. Yes the disclaimer I signed said they are not liable but wow, I can't believe a money-hungry corporate facility would rather let me face the vet bill and having to take off work for the next week for my dog than to offer to reimburse me. Again, vet bill is not the issue; LACK of COMMUNICATION and ACCOUNTABILITY is the issue. Least they could do is offer to reimburse the bill. I want to bring awareness to Camp Bow Wow. Be careful bringing your pups here, they might just send you home with a hurt dog and a "we can't do anything about it" attitude!!!!!! Emergency vet said it is highly unlikely it was another dog's bite or nail scratch, as the cut was very straight and she said a "superficial" object may have caused it. So if that rules out another dog doing it, WHO or WHAT cut him??? WHY are the dogs playing around SHARP edges/objects and unaware staff?? If dog load is an issue to have staff constantly supervising them, then hire some more people. At the end of the day, my dog came home with a fat cut on him and no one knows what happened.

Nelson is a 1/3 cattle dog rescue. He is a busy boy and a great squirrel hunter. After 6 months…read morewith us he had gotten so obsessed that he would be walking along calmly and then try and pull your arm off on a walk. There was no interrupting his stalking. Premier DT got him turned around. He came home after 3 weeks so happy to show off all he learned and his knowing how to please us makes him a more pleasant member of the family. Given a choice, he would go live with his trainer Connor. No questions asked. He LOVES Connor. When he comes for boarding or on Connor's home visit Nelson was/is a puddle of love. We have continued to work with him on our own, using the commands, and now a year plus later he walks off leash most of the time, leaves squirrels and everything else on command and does the right thing 99% of the time.

Our dog was a reactive, rescue and the Premier Team was able to train us as well as our dog so that…read morewe have no issues and he is living his best life! We also board our dog at Premier and can travel knowing our dog is safe and well cared for by the Premier Team. The front desk team is friendly and helpful!

My 15 year old cat has been a customer of Rocky Gorge since I adopted him from WARL as an…read moreadolescent. He has used every department of Rocky Gorge - boarding, veterinary care, traveling papers, er, grooming... I've always felt Rocky Gorge was a nice place, and appreciated the care, diligence, and gentleness that Dr Farnam demonstrated on many vet visits across the years. *** EDIT: I have revised the rating to reflect the overall service provided by Rocky Gorge Animal Hospital across the years Mr Monster has been a client there. The only time I had a problem was with that ER doctor, and my inability to speak with anyone following the ER visit. *** Recently Monster's health has taken a turn for the worse. He is in great discomfort, and has stopped eating. I took him to the ER and saw Dr Bricker, who was amazing. Thorough, patient, informative, and as effective as possible, given the situation (Monster is an elderly cat with complex health issues, making diagnosis difficult). He provided a week of medications, with instructions to come back the following week for blood work, and call regarding changes. This included pain killers, which are key for keeping Monster feeling OK. Well, Mr Monster seemed to do well, and stated eating. Then he stopped. Suddenly hated the smell of his own food. Ran downstairs when and hid I tried to give him breakfast. Last night, I brought him in (6 days after prior visit). Hoping to see Dr Bricker again on the overnight shift. But it was a different doctor, a black doctor whose name I can't remember. She ran the blood work, then said that she could recommend two options: Taking Monster to another hospital that can provide cat blood transfusion, IV, and ultrasound to inspect his organs, which were swollen. This visit would cost $3000-5000, payed up front. The other option was giving him steroids, she said. She reasoned that he could potentially benefit from them because his white blood cell count was disturbingly high, a clear sign of a problem that might be inflammation. However, she said the steroids could cause great harm, and it would be a gamble. SHE DID NOT MENTION NOR OFFER PALLIATIVE CARE. Presented with this false dilemma, and not wanting to gamble with my beloved pet's well-being, I opted to try to find the money for the hospital admission. But I couldn't find it at 2:30 AM. So I told the Dr I'd need time to find the money. I pointed out that Mr Monster was done with his pain medication which was prescribed by Dr Bricker. Only after I directly asked her to provide him pain medication did she agree to give him a shot. This was a cat who had been on heavy pain medication a week, whose conditioned worsened! Upon getting home and discussing the situation with my husband, as well as researching potential diagnoses given his symptom, we came to believe (based on his symptoms) that our beloved Mr Monster was most likely facing a serious health problem, and the ultrasound would likely show something like lymphoma, something horrible. Which meant he has very low survival options. So he could go through all these tests only to find he needed treatment which was too painful and hard on the body for him to endure after literally STARVING for a week. We came to believe palliative care was the responsible and kind solution. But here's the problem. We don't want his last hours to be at Rocky Gorge animal hospital. I want to schedule it at home. I have asked Rocky Gorge to please call me to discuss whether palliative care is possible. It's been 6 hours. They haven't called back. He has no backup painkiller. He is due fro another dose. My heart is breaking because my baby is in pain. All I want is to make him comfortable! I AM HORRIFIED THE ER DOC FAILED TO OFFER PALLIATIVE CARE AS AN OPTION. I AM HORRIFIED SHE IGNORED HIS PAIN. I AM HORRIFIED THE ONLY CHOICE I WAS GIVEN WAS $3000-5000 DIAGNOSTICS OR A SHOT OF STEROIDS. My poor baby deserves comfort. He hasn't been eating for over a week, except tiny bites here and there. He is in great pain from his organs, which are swollen. He is anemic. His white blood cell count is high. ROCKY GORGE IS FAILING MR MONSTER IN HIS GREATEST TIME OF NEED AFTER 15 YEARS AS A LOYAL CUSTOMER. Edit continued: I took Mr Monster to the ER a third time, and spoke with Dr Weller. She was much more sympathetic and helpful. She understood the need for palliative care, and said that if Mr Monster were her cat, she would not put him through the painful and frightening hospital stay. He was elderly, and not in good health. Quality of life is important. It helped me a LOT to hear a vet say they agreed with palliative care and ultimately euthanasia. We discussed the signals to watch for to end it. Dr Weller gave us the pain meds needed to keep Monster comfortable until he was euthanized at home. I appreciated her assistance. He showed some neurological symptoms in the end, which I read suggests either stage V lymphoma, or stage IV renal lymphoma.

I callbs. Took friend and cat for teeth cleaning, and one removal. All went well until pick up…read more Payment plans had been mentioned. Once there, my friend paid 200 of 900 . At this moment, staff says no medication unless full payment. Now cats home without medicine. Seems to me, this is cruelty. Bad business to send a suffering animal home and animal companion spinning in anguish feeling his cats suffering. Boo!​​

Everything was top notch, from the first phone call to make our reservation, bringing Sawyer for…read morehis vacation away from mom & dad, our daily receipt of his report card with photos and comments on his personality that day, to picking him up! Everyone was so professional, friendly & clearly enjoyed their jobs! Thank you Mark for running such a fabulous establishment and Sawyer will definitely come for another visit!  Sincerely,  Mike, Deanne & Sawyer

Our cat could be dead and it would be impossible for anyone there to care less. We took our boy…read morethere when we noticed he was losing weight at an alarming rate. There is no sense of urgency. We have spent thousands already on tests and months have gone by while my baby withers away. No answers, no follow up. No real concern or motivation to save him. Years ago when Dr Braden was there you can feel the compassion and the real love for animals. She would call to check on our baby girl and did everything in her power to help. She's gone and so is every shred of true compassion for animals. At this point we are forced to find another vet and hope they can find the problem before it's too late.

I cannot thank Club Pooch & Ray, Trainer enough for the incredible work he did with my dog. Mocha…read morejust completed a 3 week training program and the experience exceeded all expectations. Ray was fantastic. He worked closely with Mocha on her public manners. While we (both Mocha and I ) are still practicing and building what she learned her progress is already much better than prior to the training. Ray's patience, professionalism, and genuine love for dogs made all the difference. In addition, we utilize Club Pooch for day care and boarding. The entire enterprise is outstanding.

We love club pooch! The staff are super friendly, all the dog handlers love the dogs! This is my…read morefirst experience with a doggy daycare but when we got our puppy Cocoa - we wanted to establish a relationship and so far, we have loved our experience! The facility is clean and lots of space to run and play. We also did training which was fantastic! Cocoa and our family love club pooch and def recommend them for your family!

We've been using Love Those Paws since 2015 to watch our cockatiels when we go on vacation. It is…read moremuch less expensive than boarding them at the vet and less stressful for the animals. The sitters vary but all are enthusiastic based on the reports they leave. After every visit the sitter leaves a note of when they came and left and what they did. They also usually text us an update and a picture of our birds. We come back to a stack of reports. The sitter stays a while after the food, water, and paper are changed to make sure the birds aren't acting weird, and I hear that some singing goes on. We've never had a problem and have be accommodated at very short notice when we want to go away for the weekend. I highly recommend this company. 1/27/20 Update: Just used them again during a ten day trip to Hawaii. I'm pretty sure our birds are in love with Alex, who came for most oF the visits. Now they are just stuck with us. As always, a great experience and we love being able to travel without any worries.

Love Those Paws was great from the moment I messaged them for a quote until I returned from…read morevacation. Stewart guided me through setting up a time to go over all the particulars. Despite me typing up a whole instruction sheet, he insisted on walking through again just to be sure (which is very reassuring). The actual pet sitting was spectacular. The pet sitter who was assigned was Kim. She spent plenty of time with the cats and made sure they were well cared for while I was away. The visit reports they leave are really cute as well. Could not have gone smoother! I'd also like to add that they were available with very short notice (3 other pet sitting companies were unable to handle our request). Also want to add that Stewart (when he came for the home visit) was wearing a mask and gloves to protect against COVID (a welcome sight). Pet owners would should have their minds at ease if they select Love Those Paws. If I go on vacation again (few and far between these days) I would definitely use them again!