We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

Outstanding company. Highly recommend. I needed a check valve replaced near my water heater. The…read moretechnician was Alex who was great to work with and did an outstanding job. I felt the price quoted was very reasonable and Alex explained every part of the process as he was working. I'll definitely be using this company again if I ever need a plumbing company.

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

We have used Pure Plumbing for two projects and have been happy with their results. Our latest…read moreproject was replacing a water heater and regulator valve. We had Brian for both projects. He spent the time to explain everything and answered our questions. He does great work and leaves everything nice and clean and he pays attention to details. No hidden surprises when completing the job all work is presented in a PDF estimate. I'd use them again.

Alex came by right on time, was polite, professional, and quickly found my leak. He did exactly…read morewhat he said he was going to do, charged a very reasonable price, and completed the job efficiently. I have absolutely no complaints. Five stars all the way across! I would definitely recommend Alex and this company to anyone in need of plumbing services.

I recently used Airtime to inspect the malfunctioning furnace for a rental condo I was selling, and…read morethe technician arrived promptly on a Monday morning and discovered the heat exchanger was cracked, so the furnace had to be replaced. The buyer had scheduled their property inspection for Wednesday morning, so I was pleased when the technician provided with a very competitive bid on the spot, and got the new furnace installed that afternoon. Fast forward to a couple weeks later when I ran into the same issue two days before another unit was scheduled to have its annual Section 8 inspection completed. Once again I got a same-day replacement at the same great price. Since then I had Airtime replace the furnaces in two more units (four total), and just had them change out a broken garbage disposal and water heater that was on its last legs--suffice to say their plumbing division was just as efficient and professional as their HVAC techs, and the pricing for those was extremely competitive as well. In short, I highly recommend you contact Airtime for any HVAC or plumbing needs you have. You won't be disappointed.

My first experience with Airtime started with the friendly, professional and easy to talk to…read morescheduler, Angelina, She was kind, easy to work with and did not pressure me. Today Rick, the tech, came for a overall servicing of my ancient AC. He was cheerful, professional, polite and ensured my carpet would not get dirty with his booties, Thank you. He went out of his way to be transparent and show me all the procedures and diagnosis. He was honest and fair. What a joy in these "anything for money times". I'm sure I will need a new system in the future, but money is tight and it's a big expense. Their supervisor Travis should be proud of his teams and I will call them again and re commend them to others. Many Thanks

Mike returned my request on yelp within minutes. He was very professional and came by my house…read morewithin 30 minutes to check the existing plumbing set up and location to make sure he bid the correct unit for my home. Absolutely no pressure or b.s sales tactics. He bid out a tank and tankless unit upon my request. I went with a tankless option to replace my 13 year old tank system. Mike and Johnny were prompt,friendly and did a an outstanding installation and I couldn't be happier. I would highly recommend them for any plumbing service that you may need. Truly a great experience.

We've used M&EM Plumbing for years now. Have had a sink faucet replaced, a bathroom tub faucet,…read moretoilet system replaced and now a shower faucet replaced. Mike does great work and hires the best. Shoutout to Diego, Johnny and Mike too! Thanks for taking care of us!

Our tankless hot water heater stopped working on Friday, we were out of town and just my daughter…read morewas home. I started calling plumbers on Saturday and decided to try this company as they had 4.9 stars. Their technician Ben was wonderful and came out in the same day to take a look at our water heater and we needed a new one! They were able to get us the new unit and installed it on Monday. This is top notch customer service, most all of the other plumbers could come out to take a look Wednesday. Highly recommend!!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

WOW!!! Quintuple HUGE thumbs up for Jericho and his team, and especially Christian, our truly…read moremasterful installer. My entire family is so so fortunate that we got referred to you! JG made it the least painful process of replacing our burst traditional water heater ever (we have had this happen too many times) and finally they helped switch us to a tankless system. Appointments were quick and convenient, and Christian was super efficient and confidence-inspiring. He surveyed our system and made sure he took care of any other problems easily that we were not aware of in the same visit. Keep up the amazing work!

I had a great experience with JG Water Heaters. They came out within just a couple of hours of my…read moreservice request, which was a huge help. Out of three quotes I got, they were the most reasonable by far. Even when the job turned out to be slightly bigger than expected, they were upfront and honest about everything. I really appreciated that they walked me through three different options without any pressure, and the pricing still felt very fair. It's not always easy to find someone you trust, especially for rental property work, but this was a great experience start to finish. Happy to support a family-owned San Diego business and highly recommend them!