This is a continuation of my last review. It is now October and nothing has still been done. All…read more"tasks" have been input incorrectly and no follow through has been done. Since this is now my mortgage money that is held up with the mortgage company, last week I spoke to a specialist who said he put in another "task" to apply the payment to this month's payment remainder I did over the phone with him. I called today the 7th of October and was told it was not done and another task was created and a callback requested from a supervisor. No supervisor has ever called me yet, I do not believe that they will call me back or fix the issue as everyone there seems incompetent and has no customer service skills or follow through. I was told also they had until the 15th now to get this task completed to apply the over payment they failed to send back to me in September to my current October payment I made over the phone with the agent. This is unacceptable l!!!!!!!!!!!! I received a comment from the company on my prior review and.... guess what ..... they did absolutely nothing. BTW I've had agents hang up on me, no warm transfers, Mrs walker answered and acted like she could not hear me and hung up at 4:17pm central. I had the agents get snippy with me which really sets me off #1186 Mrs. Miller, #0659 Enriques. Also spoke to Justice. That was just today.

The worst mortgage company I have ever seen!!!!! Lazy and…read moreunprofessional. Did I say all management is lazy. Management is nonresponsive and you can't get anyone to pick up the phone. Terrible do not do business with PRMG Mortgage.

Seth and his entire team were absolutely amazing to work with. Just really top-notch people…read more We explored several options, and Seth was incredibly patient the entire time-helping me run numbers more than once, compare different scenarios, and think through what would actually make the most sense for our situation. I never felt pressured, and he always took time to answer questions and explain things clearly. What stood out most to me was how accessible and responsive he was. No matter how many questions I had, he was always willing to help. Even when he was going on vacation, he reached out beforehand to let me know, made sure I had another point of contact if needed, and even said he'd still be checking messages while away. That level of communication and follow-through is rare. I'd genuinely recommend Seth and his entire team to anyone looking for someone knowledgeable, patient, and invested in helping people find the best fit-not just get you a loan. I wouldn't hesitate to work with Seth and his team again or recommend them to friends and family.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

These guys are the best and the fittest in all of Inland Empire. So far, Jose Luis and his Team…read moreprocessed two loans for me. Both times, the entire process was smooth and easy. They will get you the best deal in the market, and explain the whole process step by step. I recommend them 100%.

Top Tier Service from Start to Finish - Thank You, Jose!…read more Working with Jose to secure my mortgage loan was an outstanding experience. From the very beginning, he was welcoming, professional, and incredibly easy to talk to. Jose made a complicated process feel simple with his clear communication, fast turnaround, and above-and-beyond attitude. He was always available--whether it was answering the phone right away or promptly calling me back. No question ever felt like too much, and no task was ever too difficult. He jumped through every hoop necessary to help me close on my home, and he did it all with grace and speed. What truly stood out was how personal and genuine he made the experience. On the day my home officially closed, Jose actually came out to the house to meet me in person. Really speaks to his character and care for his clients. If you're looking for someone who will go the extra mile (and then some), who communicates clearly, and who gets the job done fast--Jose is the one you want on your side. I'm so grateful for his help during such a huge milestone in my life.

I was hired by Direct Home Lending to complete and Appraisal and never got paid for the completed…read moreappraisal. Won't answer calls or respond to emails. Brian S was the person who ordered the appraisal and is not responsive. If this is how he treats his borrowers, you should go somewhere else.

Smooth and easy mortgage experience with DIrect Home Lending. They charged low fees, and offered…read morevery competitive rates. Keep them in mind for your financing needs!

My family has been working with Amy and her amazing team for a number of years. She's helped with…read morea couple of refinances on our old house, she assisted us with the purchase of our new home, and recently a HELOC. Amy anyways makes us feel we are the only clients she has. She's very responsive, caring, and kind! Community Funding is VA friendly too! Thanks!

I've worked with Amy and her team at Community Funding for both refinancing and home purchasing,…read moreand each time has been an outstanding experience. They're incredibly transparent, informative, and genuinely care about making the process smooth and stress-free. Amy went above and beyond to answer all my questions and kept me informed every step of the way. Whether you're buying a home or refinancing, I highly recommend Amy and her team--you won't find better service anywhere else!

Let me tell yea... we tried looking for a lender that would make it happen for us to purchase a…read morehome... everyone would tell us to wait or that we needed this or that and that homeowners ship was out of reach ... until we met Kathy and Kim.... Working with Kathy York and Kim was just amazing! These two right here are the best team ever!! My Wife and I were purchasing our first home and had no clue how the process of home buying went. Kathy and Kim walked through every single step of the way with us and explained everything. They always answered their phones and answered every question we had I never felt rushed and they always made sure all my questions were answered before hanging up. They made it happen for us and they are number queens they moved numbers around let me tell ya!! They are really amazing at what they do!! We loved working with them and they made this process so easy !! We closed our escrow in 21 days!! We absolutely love our home and we thank them for making this possible I HIGHLY recommend working with these two if you think it's impossible to get a home or all odds are against you call them they will for sure make it happen!! They are heaven sent thank you Kathy and Kim for everything

Devyn and her team did a fantastic job arranging financing for the acquisition of our home. She's…read morewell organized, super friendly, and got us a loan better than we expected. I highly recommend Devyn for your home loan needs.

Jaime and his team make the mortgage process seamless. My clients are well taken care of and very…read morehappy. He makes the process transparent and goes above and beyond to close a timely transaction. His teams works quickly, efficiently and are always available for any questions or updates. I highly recommend Jaime Polanco and his amazing team.

From the owner: We Build Relationships For A Life Time!!read more

Top Notch Team! I…read moreFIRST heard of Chad Foland through my brother in law. I was looking for assistance for my inlaws with a refi of their home. Chad (and Amber) were amazing! He went through all scenarios with my in laws and made them feel so comfortable. Chad even ran over loan options that they did not know were available to them. In the end, my inlaws received a great loan, a great rate and the whole process was easy for them to understand. My SECOND experience with Chad was more personal. My husband and I were looking to not only lower our interest rate, but also shorten our loan term. Chad was no less informative and diligent with helping us and getting us an AMAZING rate while lowering our term. When anyone asks about a home loan I will always refer them to Chad and his team.

From the owner: Fairway Independent Mortgage specializes in VA, FHA, Down Payment Assistance programs as well as…read moredifferent types of Conventional and Jumbo programs.

Bertha is amazing! she gets back to my clients right away and explains to them about programs in…read moredetails, she works hard in in timely manners, if you need a home loan I will definitely go to her.

From the owner: Our business specializes in helping buy, sell, refinance, or build your dream home! With over 15…read moreyears in the business, you can feel at ease when you exploring different finance options. I am committed to providing my customers with mortgage services that exceed their expectations.

My family and I have just finished our business with PMG and I just needed to leave this review! If…read moreyou're looking for help understanding how to go about purchasing your new home, give Pacific Mortgage group a call. I mean literally just pick up your phone and call them- they WILL help you. I've been insanely stressed about the process of buying a new home in a completely different area of California- after doing some research in the evening, reading glowing reviews for this place I thought well I'll give them a shot. Now I see why those reviews were glowing!! First of all, they reached out to me pretty much instantly after I did the pre-qualification quiz. So I already could tell right off the bat that they were communicative, fast, and experienced. Second, a big shout out to Maram for being so quick, kind, knowledgable, and just all around wonderful for this entire process. I am SO grateful. Another shout out too to her assistant Vanessa who was also wonderful and so quick to help us with the interview. I don't even think I really specified the urgency of our home-buying situation to them, but, the process was still done WAY faster than we expected! Because my situation is a bit unique, Maram was fully transparent with us, and offered a few different routes to go about purchasing. I really do think she maximized our opportunity and negotiation regarding the purchase price of our new home, pulling as many numbers to maximize. She was on the phone with us while we figured all of these things out- we were definitely stressed but Maram was very quick to crunch numbers, and explain the results clearly to us. Like I said, we've been pretty stressed given the fast pace of our unique situation, but Maram was an absolute blessing to us. I felt compelled to leave this review because I truly am grateful for PMG's assistance in our situation... we've never been so excited to move! It felt like such a great weight was taken off our shoulders. So.... if you are insanely stressed about the home-buying process, if you have no idea where to begin or what to do, if you are considering avoiding the big banks and taking a different pre-qualification approach to buying a home, I literally cannot recommend PMG enough. Quick, kind, knowledgable, patient, and above all else, CARING. We are so grateful. THANK YOU!!!!

Very slow. Extremely uncommunicative. Overly complicated and onerous paperwork that's stuck in the…read more1990s. They do have an app to track progress of your loan, which is never updated and contains very inaccurate info about the loan. Our advice would be to use anyone else. They simply don't care about their customers once the initial paperwork is signed. I wish we could give less than one star and very much wish changing provider was easier.