Pacific Real Estate and Mortgage has great customer service. They do everything they can to get you the loan that you want. All the employees (especially the Junior Loan Officers) are hard-working and diligent and thorough in their work. Unfortunately, the very temperamental owner sees this and takes advantage of it. On a bad day she'll lay off 7 employees and then rehire some of them when she feels like it. She does not pay for overtime hours, unless you demand it from her. Her business model in a word, sucks. She even fired and re-hired her own son more than once. Perhaps the apple doesn't fall too far from the tree? She doesn't drug test employees, so, take a guess at some of the people she employs over there. She's sneaky-sneaky. She hires Junior Loan Officers, has them generate loans, and then fires right before the loan funds - just so she doesn't have to pay out the Jr. LO's bonus. I'm actually surprised she hasn't been sued as much as she deserves to be for wrongful termination. She gives out papers with guidelines, rules, and regulations on the termination process to inform employees of "how it's done" there, but guess what? She never has followed that. She employs "Loan Officers" who have inactive licenses. She promises to fund Junior Loan Officer's training to become a licensed Loan Officer, but I haven't seen that happen. Raeda Jaber is a nice enough lady, but she has a heart of stone that craves cold cash, and she'll do what she needs to do to get what she wants, even at the expense of her own employees. read more

Let us start by saying thank you and your team for all of your work in getting us through this difficult task of selling our home. We realize you put a lot of hours into finalizing all of the tedious paperwork and process. Your expertise in handling all the details was and is greatly appreciated. We used Pacific Mortgage Real Estate for the sale of our home recently. We worked directly with Raeda and her staff (Ranya, Robin, etc). From the 1st day, her and her staff were a huge help. She helped us present the house for sale in the best condition, gave us ideas and provided us advice on what has worked for her and her other clients before, while minimizing costs and headache. She helped us price the house correctly and react to changing market dynamics. She listed the house well and she received immediate interests from various buyers. She was timely, efficient, and appropriate in her dealings with offers, and guided us through the closing process seamlessly and pain free . I would highly recommend her to other sellers (and to buyers as well). Raeda and staff, Thank you so very much for everything you have done for us. We appreciate you and your staff very much read more

Subject: Exceptional Real Estate Agent Review Dear Reada and Karen and the entire PMG I wanted to express my sincere gratitude for the outstanding service you provided during the recent refinance of my parent's property. Your professionalism, expertise, and dedication truly set you apart. From our initial consultation to the final closing, your attention to detail and excellent communication made the entire process seamless. Your market knowledge and strategic approach resulted in a swift and successful transaction, exceeding my expectations. I appreciate your responsiveness and ability to address any concerns promptly, creating an stress-free experience for me I will definitely recommend your services to friends and family. read more

I can't thank Ramzi from Pacific Mortgage enough for making my home buying experience so easy and stress free. Ramzi and his team took the time to approve me for the right loan for my current situation. He thoroughly explained everything to me and not once did I feel like I didn't know what was going on. He always answered all my calls, texts, and updated me daily. He answered my hundreds of questions anytime of the day and never once seemed annoyed or bothered. Never did I believe I would be owning a home at such a young age and also be the first in my family. Thank you Ramzi for being part of this journey. I highly recommend you and your team to anyone who is so much as thinking about buying. read more

I had the absolute pleasure of working with Khaled as my loan officer for my home purchase, and I cannot recommend him enough. He is incredibly skilled and efficient -- every document was prepared quickly and flawlessly. What seemed impossible, he somehow made possible. On top of his expertise, Khaled is also one of the kindest and most supportive professionals I've ever worked with. His dedication and positivity made the entire process smooth and stress-free. If you're looking for someone who will go above and beyond to make your home loan happen, Khaled is the one you want by your side. read more

I was try it in two other Banks and it doesn't work, I was decided to wait for next year when Karen called me and ask what do I need. I told her and she passed Mr Jordan to talk to me and he explained everything to me and all get true, we finally had the closing last Monday and I got the money from Equaty loan of credit in my account yesterday. Thanks Jordan , Karen and all team you are the best. I will refer Pacific Motgage Group to all I can, if you need anything ask for Jordan, he is very good. Absolutely perfect the deal I got. read more

As a first time home buyer I did not know what to expect when I purchased my new home but I couldn't of been more satisfied with the entire process. Raeda and her team were very helpful in helping me choose the right loan program and getting the lowest rate possible. Everything went very smooth from start to finish. I totally recommend Pacific Mortgage for any real estate needs and I will be back in the future!! read more

Harassed with phone calls, when I obviously exaggerated and said I was getting spammed with 30 calls by them she scoff'd with attitude stating "30 calls, really? Okay." Clearly I was frustrated with them scraping data and sending unsolicited calls. The proper way to respond would have been "I apologize for the inconvenience, if you ever consider a second quote. Please keep us in mind!" read more

I am a first time home buyer, it was a pleasure to have worked with Raeda Jaber. She was very knowledgeable, she explained everything, answered all of our questions and she closed our escrow 10 days earlier than scheduled. It was a pleasure to have her be part of our home buying process, we highly recommend her and Pacific Mortgage Group. read more

I worked with Judy Izumi on my mortgage loan, she has a lot of knowledge about refinancing and current market's interest and she's very helpful to help me get what I need and what I want and very fast to get my loan approved . I were very happy and lucky to deal with her . Thank you so much Judy. read more

This my first deal with Pacific Mortgage group, and Raeda showed me a true professional , creative , well communicated loan officer , trust worthy lender and most impressive is fast, we closed in 3 weeks only. Highly recommended from me as a Realtor. Thank you for the great effort . read more

Iam very grateful to pacific mortgage in getting my home re-financed. thanks to Omar Jaber and staff getting all documents needed for the re-finance.it was a large task ,but Omar and team made it look easy.thanks, sincerely, William J. V I rate Pacific Mortgage EXCELLENT!!!!!! read more

This was the 2nd time I've used this company for a mortgage. Raeda and her team of professionals helped me get all my paperwork in order and found me the best rate I have seen in the last 90 days! If I could give 10 stars, I would give 11. Highly recommended read more

Great company to deal with and I highly recommend them there fast and easy to deal with I had a great experience with them they also saved me a whole lot of money I thank everybody who helped me out Thanks a lot A+++++++ read more

Judy and her team did an amazing job for us when we purchased our home. They were responsive and informative, guiding us along the way. We would definitely recommend them and will use again in the future. Great experience! read more

I received Scammy robo / automated calls coming from this company. I would bewary of doing business with any company who uses robocalls.

These people claim to be a part of the BBB. But I have searched and searched, and they're not there. Very misleading.

The company is reliable and friendly and helpful. if I need anything they response without hesitation.