Wish i could give them 0 stars. Avoid this company. The guys that answer the phone hang up mid phone call trying to rush you off. What a shitty business with old farts who hate their Job! read more

Absolutely Horrible Experience - Avoid This Company at All Costs I have never dealt with a more unprofessional and incompetent company than American Dismantling. Since April 1st, I have had to email them DAILY just to get sales tax removed from an invoice--something that should've taken five minutes. Not only did they completely ignore every single email, but when I called again for the 10th time, I was on hold for 20 minutes. When I finally spoke to someone, their accounting person clearly had no idea what they were doing. Not only were they rude, but their tone was disrespectful and condescending, like it was somehow my fault they couldn't process a basic request. They even lied, claiming they called us about the resale certificate earlier in the year, which absolutely never happened. Their lack of professionalism is staggering. If you value your time, sanity, or even basic customer service, do not do business with American Dismantling. They are disorganized, dishonest, and outright disrespectful. read more

Lol I don't believe that these people give a damn about having good service because your at there mercy and they have the part that you need. Not one of them have a mask on but they ask for you to put one on. But the parts are good if the service was better they would have five stars read more

American Dismantling - No mask - Auto Parts & Supplies Near Me - Fontana, California

LIARS!!! Bunch of liars. All of them. Installed a transmission that was bought from them. Didnt work. I took it bacj and was told it was never installed and they gave me back my money - 30%. DO NOT RECOMMEND!! Liars. Aren keshishian is the biggest liar of all of them! read more

After searching for a used engine without being scammed multiple times over, I found these guys from an accredited association list. They were honest and gave me the facts. I had a few moving parts to work through on my end; the President and his team helped tremendousl. I would recommend and refer anyone I knew with an engine, or part, problem to anyone. There are SO many scammers in this industry go with someone who is accredited. read more

It's a shame businesses like this still exist. There are so many good companies in this field and American Dismantling is the rotten apple. Their business ethics are atrocious. They sell parts that are garbage and unethically add a "sold as is" stamp to their invoices after it is signed and paid for, so if there is an issue, they try to fall back on that. My suggestion is, if you are a victim of this practice, to report the incident to the BBB, California Attorney General and California Department of Consumer Affairs. read more

Very rude customer service do not give them business! I call asked a question for price on aftermarket front bumper an the employee hung up on me read more

American Dismantling - Auto Parts & Supplies Near Me - Fontana, California

Bad customer service. I gave a 500 deposit at 2:30 and and an hour later had to call back and ask for a refund because when I got home I found out my dog had a medical emergency and needed surgery and they told me no refunds even on just a deposit that they took only an hour ago! Wouldn't deal with them again bad customer service they just lost a good customer that would have bought many parts but now I'll take my business else where. read more

These people are a full scam, they sold me a nissan altima taillight that i need to finish up my car, received the item they shipped out, once I opened up the box found it was broken something that i was not hoping for, Danny at american dismantling said the item is in great condition without any scratches or cracks, yet he lied to me! called to get my refund for the broken item he said "i would need you to ship the item back" and said "the shipping is not covered" and another $25 just to ship the item back? whattt? you guys are a joke and should learn what the true definition of customer service means. I am very disappointed! read more

The best customer service and real honest...I bought a 2011 jaguar xjl engine and it had some issues so I took it back and with out a problem they refunded our money.. they never gave us the round around like other shops... thank you Jose Duarte. Robert and the owner read more

American Dismantling - Auto Parts & Supplies Near Me - Fontana, California

Won't answer their live chat, advertises parts in "A" quality condition with damage. Total waste of time. Lazy people who don't want to do their jobs. read more

Go to a regular pick-a-part place that will physically show you the part before you pay for it. These imbeciles think that showing you a picture on a computer screen legit. These guys are a joke and are not physically capable of showing good customer service. If your looking to purchase a door they will give you a price for it but when you get there they try to sell it to you piece by piece and do not guarantee it will be complete after you pay for it and once you physically see the door and it's not complete they will charge you a 20% restocking fee. These people are a joke. read more

The only auto dismantling facility that has not disappointed me when it comes to buying cars or parts. I've been doing business with these guys for years now and it has always been a pleasure. Never have they sold me a lemon or a car part that wasn't working the way it should be. The facility has so much to offer when it comes to different year, makes and models of vehicles. The customer service is on point! The employees always find exactly what I'm looking for in minutes of my arrival. I give this place two thumbs up for great quality products and customer service!! Thank you American Dismantling for your continued quality work. read more

I'll put it plain and simple for everyone. These people are scammers and take advantage of women who do t have knowledge on vehicles or parts. Worst business I've ever done. The practically stole $4,000 from me. read more

This place is unprofessional and not worth your time . I called them about a part and even sent them a part number and they said they had it and after I drove a hour to come get it and see the part it's not the part I'm looking for at all . Even though I sent them picture of part and part number . The part they showed me there even had a part number on it which didn't match the one I gave them . All they had to do was look and make sure the part number matched and the pictures matched instead of wasting my time and gas . DONT GO HERE FOR YOUR PARTS!!!!! Don't make the same mistake I did . Go some place with little more professionalism in there work and actually knows how to do the basic things like match a part number or photo given them of part they have at there junkyard . You know the basics ! read more

Some of the worst customer service I have ever experienced. They are very rude, and unhelpful. I called in for a part and right off the back the employee cut me off before I can finish and told me "no, we don't have it " and then hung up. I can't believe places that treat people like this are still in business. I do not recommend this place to anybody. read more

Bought a transmission they said it was good but they couldn't warranty it cause a shop had to install it I installed it my self and transmissions was no good now they won't do anything to help cause it has no warranty I have never bought a use part part from a wrecking yard with no warranty till this they are scammers read more

This place is a huge scam! I called in advance about a hood for my truck and they confirmed they had one so I had gone to leave a 200$ deposit because I really needed it. When I went to pick it up they said they didn't have it anymore and they still charged me 20% if I wanted my money back. Worst of all they didn't charge me 20% of my deposit they charged me 20% of the FULL price of the hood. Complete f*cken scam! read more

I called regarding a coolant reservoir for an Audi but some parts are used in different models & all I get it we have nothing available. I literally called a minute ago. read more

I went here years ago to buy a seat for my GMC stake bed . I paid $100 for a cloth driver seat which was still very good. Just a bit dirty. They pulled out the seat from the wrecked truck and gave it to me. I then had it washed and installed in my stakebed truck. It's been a few years and the seat is still good . Plus it's Soo comfortable. I'm going back later to get another seat for my passenger side. Highly recommend this place. read more

I bought motor for 2016 Kia forte on 7/27/2020 for the amount of $2300 I spoke to Gentleman by the Name Fausto about the condition of the motor he assured me the motor has 40K and also assured me they check the motor by starting the engine to make sure the engine has no problem. I bought the engine for $2300 receipt #173536 . On July 30/2020 My Mechanic finished installing the engine the engine had rod knock I was upset call back American auto dismantling same guy Fausto told him about what he told me that how great the engine was and low miles . i told him I spent $825 installing the engine and I was looking to see if they can help me with some of the coast . He told me he is not responsible for any repairs and this is the same guy who lied to me about the miles and great condition . I asked to speak with the owner they said the owner dose not speak to customers .This people are not trustee worth .Its shame I wont be abele to trust or do business with them. Abdul Adam Carz R Az read more

Attention all Gerber Locations please do not use American Dismantling any more, I have always had a great experience with them until today i called for a warranty issue, i repaired VW Passat just back in January and the headlamp they supplied now has condensation in it so i called and they stated they only offer a 30 day warranty on their part  and the person who answered was not friendly at all  ot be clear we cannot use parts that have a 30 day warranty on our DRP repairs so I will no longer be using them and I recommend the same for all locations... read more

Terrible customer service. Asked for a simple picture of a part as I live two hours away (part was listed as undamaged, just wanted confirmation) and was told they "don't waste their time on a $350 part." Have called other dismantling yards and they gladly did it for me for parts half the price. read more

Robert was very helpful over the phone. American D was able to find the hood I needed for my brother in laws Tahoe. Thanks for making me look like a hero helping out my brother in law. Recommend these guys for your used auto parts needs. read more

Sold me an instrument cluster and it failed 3 days after warranty and didn't care to help. I could understand if it were 3 months, but 3 days after warranty. Total BS. read more

This place is a scam,they will not show you the parts your trying to purchase,or verify it's the correct part or color.how is a customer going to feel secure with a purchase like that??the people in the front are far less than helpful,they are more interested in their social lifes then making the Company money.they were unprofessional.and I was even spoken to in a condescending way. read more

These guys are great. Low prices and large selection of parts. I deal with Cruz he is very professional.

Guys here are awesome. They are knowledgeable, honest and will do the right thing. Kudos to Robert! And all the staff for that matter. read more

This place is shady , mike the guy that answers the phone tried to sell me an engine outside The company for more than the company was. Feels like it's a chop shop read more

Called in to see if they had a part I was looking for. Cruz was one of the guys that helped me and he made sure they had the part on them before I made my drive out from LA. Really helpful and plenty of good condition parts! read more

do not come to this place or even bother getting anything from them they are all lazy fucks!! came down all the way from palmdale, said they had the part, i arrived at 3pm and they close at 5 pm and didn't even wanna take the part down for me, all three of those guys were sitting on their asses doing nothing. i even called ahead and said they don't take payments over the phone and when i got there they said they couldn't take the part down for me. worse customer service. 3 guys sitting on there asses doing nothing and didn't even help me until i stood there for 5 mins and once one of them helped me, he made me wait for another worker to help me. waste of my time. stay away from this place if you value your time. !!!!!!!!!!!!!!!!!!!! Robert the one helping me for like 5 mins answered the phone and helped someone else while still helping me? He was not helpful at all, while helping me he helped another customer over the phone then once he finished that he left then finally came Back to help me, and basically didn't even help me just wasted my time. !!! read more

Horrible service and deceptive advertising. Cheaper to buy brand new parts than to come here. Avoid this place.

I'm pleased that they had the part in the color that we needed. Customer service was as expected for a place like this. We waited an hour for the part, not ideal for our situation. We called hours in advance to verify stock and advised about what time we would arrive as we were driving over three hours. The reason for my rating is how sketchy it felt when trying to pay for the part. We were told the total and pulled out our bank card to pay. They advised they didn't accept card payments. We looked at the gentleman then at the card reader that was in plain sight. He then corrected himself and said they could not accept card payments for purchases over $350 that we would have to pay cash. We advised we didn't have enough cash on us to cover the full cost. He then corrected himself again to advise he could take a partial card payment and the remaining would have to be in cash. The situation could have been specific to the employee. Either way I got the part I needed and paid a decent amount for it. Whatever sketchy nonsense they've got going on is their business. Just bring cash when you go and you won't have the same issue we did. read more

Purched a so cauled low milage engine on 3/27/17 was drop off date. Car was finished on 4/12/17. Engine went bad on 7/18/17 and they would not warranty it or evan work with me to find a replacement. NEVER BUY ANTHING FROM THEM AGAIN. I have owned a repair shop in Pasadena for 35 years and have never been treated like this befor. Don't trust thise guys. They will take your money and run. read more

I Checked car-part.com to see if they had a part- Air filter box for 1999 7.3 diesel f250. It said American auto dismantling had 2. It also showed a picture of a truck for one. I drove 30 miles there on sat 8-20-16. I was there at 12:45pm. I had a printed out picture of the part i needed. I had a printout from car-part.com showing the stock numbers. The guy working there really didn't want to look at either. He sent someone to get the part and they brought out the incorrect part. I told him I wanted one listed on car-part.com. He said those ones already sold. Apparently they do not update their inventory list online. The employee was not apologetic or very helpful. read more