The owner is a Proud Pathetic Bully. That alone should say enough. His favorite word is NO and he…read morethrives on it. I was purchasing a part that was still on the vehicle, as they were removing the first part I was requesting others on the vehicle. Never once did I say, "I don't want the first part." Somehow the owner told the employee that I didn't want it! Just so the owner could approach and tell me that I must pay for it first. (Yeah you think?!) That was only 30 minutes in of the two hours I had to wait and all parts were still far inside the yard! To then be told they were incapable of removing the bolts from the floor that's holding the seat. Think.. something so simple... Heck if a dismantler can't get a couple of bolts off. Being that it was hard to believe, possibly it was about timing, and I only needed the front seat pillow extender and backrest but had to purchase the entire seat which I was perfectly fine with that. If customer service meant anything to them, think about all the options here. So I asked if I could stop by tomorrow/Thursday? He said NO, I asked, "What will you be doing with the seat? He said, "Throwing it away!" Can't help but to wonder if he does drugs at night and goes through withdrawals during the day; prime personality. Everything could be going smoothly, and he'll have the desperate need to turn it around. The word No is in his blood. Sympathize, pray for him and for the ones that must deal with him on a daily basis or save yourself the trouble besides, at All Auto Parts their prices are extraordinarily high and instead stop by one of the many neighboring auto dismantlers. Completely ignore any apologies in the reviews, that's just a coverup and I say that from the depths of my being. I'd understand if I was being harsh, demanding or rude. I'm soft spoken, get along with everybody.

Had me go there to pick up a wheel they didn't even have. Waste of 1 1/2 because they really don't…read morehave it together

Super great customer service ! , I got my battery changed and replaced in 10 minutes ! These are…read morethe places you need to come to get a great honest deal for your car batteries and other needs. 5 stars !

Great customer service with a wide range of batteries that they sell. I bought 2 batteries one my…read morewife's Rav 4 & the other for my VW beetle from them in the last few months and haven't had any issues so far. Their pricing is fair and they definitely will have the battery that you will need.

I'd like to give this business and Mark Rivera a five star rating. The business itself has a rapid…read moreresponse for their customer service. When calling to get pricing and part availability I always call Mark. He will take the time to get the vehicle information and ask for OE number to decode. If he is unable to get ahold of me over the phone he sends emails in response to a specific part. Request pictures to make sure I get the correct part. When it comes to delivery he is very honest if he is able to get the part in a timely manner; also informative if there have been any delays. He is a very knowledgeable sales representative. My go to guy for any and all questions. Over all great customer service.

Your customer service needs a huge improvement. The attitude towards customers is poor. For…read moreexample, I called over the phone for a part and was told there is no warranty or refunds at all. Okay so I really needed the part, and I was told over the phone that it was in stock. I drove 25 minutes for nothing. I waited for them to pull the part and they simply said we don't have it with no consideration for the customers time. They are a joke and I don't understand how they are in business when they have terrible customer service. Buyers be aware.

Came here for my civic bumper got quoted 130 it was 140 after taxes great price not going to lie,…read morehe has super nice and friendly and I came in at 12 and said the part should be here in three hours I mean it can't get better then that would recommend.

this place populates prices in CCC, but jacks the price up when you place the order. This is…read moredefinitely a shady business... DO NOT ORDER PARTS FROM HERE!

The American dismantle team are awesome. They have the best pricing in town 100% recommended as for…read moreCruze

Wish i could give them 0 stars. Avoid this company. The guys that answer the phone hang up mid…read morephone call trying to rush you off. What a shitty business with old farts who hate their Job!

Avoid this store at all cost you would be better off going to the $.99 store to look for parts the…read morefive employees they were standing around having conversations and talking on the phone and didn't seem interested in assisting with a part look up on the computer said yeah the parts are on aisle six You might as well put all the registers as self checkout as you have to Google your own part numbers while they continue their conversation it would be much better to have a system where you can look up the own part since they are very unwilling to help this is not the first time I don't know why I went back

Customer service is friendly and amazingly helpful. I'm not useless and I know to add oil in my…read morecar, but this last visit it was late, I was tired from my long commute and I was dressed in business casual. I desperately needed to add 2 quarts and I bought them and a nice young man filled it up and that of another lady needing assistance. Reminded me of full service gas stations of my youth. Yes, I'm that old.

I stopped by the other day to swap out my windshield wipers before the storm. Lilly was quick to…read morehelp me get the right size for my truck and had recommendations for a water deterrent / glass cleaner. I ended up picking up a few extra cleaning towels, and an air freshener as well. Thank you Lilly!

7/30 around 3pm. A rude employee named lily was working at the front along with another male…read moreemployee. no one was in the store. I went in and asked about the free light bulb installation and right away she said we don't do that here because it takes up "too much" time, while there was no one else in the store! She or the guy did not search up my car or question what car do I have to see if it was even eligible to do the instal. Both employees being straight up LAZY and UNPROFESSIONAL. As a female why would even act like that to another female seeking help in a profession I'm not familiar with. I explained multiple times that the website states if my car is eligible they could do the free instal and she kept denying to do her research and check my car on the system, saying "they don't do installs at all with anything at this location." I truly hope management and corporate takes this seriously. fire lily! She is only nice and helpful to male customers but not to females. ladies do not go to this location!