i came. i saw. i tried. and no thank you. i always hear everyone raving about american deli.. since i was in the area, i decided to give it a try. i ordered the shrimp fried rice. and boy was it a complete disappointment. i dont have any pictures because i just threw it away. it was visually unappealing and the smell was rank. i threw it away and didn't look back. there are two stars because the staff was really nice. if you go, promise me no shrimp fried rice!! bonné appétit c. read more

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Another trash Old Spanish Trail business . This is for Ubereats delivery services experience, if you're assigned an order here avoid at all costs. Incompetent staff likes to waste time and takes a long time after ringing in order ready for delivery. You can clearly tell when you walk in that that staff is incompetent. Literally waited 20 minutes and checked in 3 times and each time i was told your order is next. Clown staff for sure read more

This location has went down tremendously! Ordered food here yesterday around 6pm the food was absolutely cold the fries were half way done and a box full of sauce on 6 wings. If you workers are overwhelmed and overworked this location need to close it's DISGUSTING!!! read more

American deli will always get 5 stars from me. We were able to get a 75 wings tray for a party in 2 hours notice on doordash. They were a hit. My roommate is picky about wing sizes and theirs are always a regular size read more

The food is great. My location on Scott is always packed. The orders come out fast and hot. The cashiers also open the order and let you add Cajun or lemon pepper seasoning. If you want more. Every now and then there may be a few sketchy folks hanging around panhandling. If you can past that the wings are good and the cheesesteaks are even better. read more

The food had no flavor. You had to add seasoning from the counter. The fries tasty like they were still frozen. The wings were supposed to be Garlic Parmesan, but they had no taste. McDonald's would have been a better bet. read more

American Deli - Philly Cheese steak and 5pc wings. Also, there were fries, but threw away when I made it home.. Food has zero flavor. - Cheesesteaks Near Me - Houston, Texas

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The family gold wings were delicious! They had great flavor and weren't too spicy for my girls. The wings were fried naked and had a nice crisp. The crinkly fries were also crispy and delicious. I would definitely recommend American Deli to others. The food was delicious and the service was good. However, I wouldn't get the chicken Philly again. It was just okay, and there are other dishes on the menu that I would much rather order. read more

American Deli - Family Gold - Wing Combo - Cheesesteaks Near Me - Houston, Texas

This location provided a very disappointing experience. The cashier was extremely rude and unprofessional, displaying a hostile attitude that made the visit unpleasant. Customer service needs serious improvement read more

I would like to give this location a 5 star, because of the customer service. Malcom H is such a gem. He has great customer service and was very informative about the menu. It is vital to have patience when a customer comes to an establishment for their first time, which gives the business a great boost in business and the customers who want to come back. Thanks Malcom for your service!!! Great work read more

American Deli located off Scott St. In Houston Texas. The food & Service was good,, restaurant was organized with a nice ambiance. Mimi took my order provided me with fantastic service. Free Parking & this is a busy shopping center. read more

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Customer service isn't the greatest. It's a lot of young kids working the front counter. It's always really packed so I make sure to order my food online for pickup. Overall, food is good. Prices are good for the amount of food. read more

Food is bad use old oil give you stomach pain Bad service Dirty Resroom Chicken is dry and old read more

The food is great and for the prices, its even better, the employees give out really good service and are really nice too, highly recommend

this shit was the nastiest shit i ever tasted in my fucking life., the employees at the counter were rude asf especially the one with the twist in her head. they gave me the wrong order then when i went up there to get my correct order they remade it which took 20 minutes and it was STILL wrong. 0/10 this is the worst service and food i've had in my LIFE. read more

A friend brought these wings over for a pregame and they were actually pretty good. We had spicy honey bbq and I believe a regular sauce. The wings were tender and a decent size. I will say the fries were wayyyyyyy too salty. I think he said he added lemon pepper and slap your mama sauce so maybe that's why but if not for the excess sodium it would've been much better. We also tried the peach drink and that was pretty good as well. I may have to come back and try it on my own but I didn't know we had one in Houston so maybe there's not very many locations. read more

First time coming here and once i walked in it felt like i had walked into a club lol the music was really loud and it was packed but that wasn't a problem for me at least. I ordered the 6 piece wing combo and even though the wings were quite small i couldn't finish them ! The fries were good and they sprinkle it with slap ya mama if u ask . The sauce for the wings was just ok hence the minus 1 star. I would def recommend this place for someone who's looking to eat good on a budget! read more

American Deli - chicken wings and fries in a styrofoam container - Cheesesteaks Near Me - Houston, Texas

Best wings & peach fountain drink in the city! We have a location in my hometown in Jackson & this is all folks would talk about. Now I see why. Anytime I'm in the area I would stop here to eat. I usually get the wings & mix 2 sauces, with the fries and peach drink. Food is always hot and crispy, definitely eat it while it's hot. They sprinkle a little seasoning on the fries so I would ask for more or dip it in my wings sauce. But definitely my favorite place to go for wings. read more

American Deli - 6 piece wings, fries & celery sticks. Peach drink. - Cheesesteaks Near Me - Houston, Texas

The service is mid AF, the place is always packed and some costumers be In there thinking you owe them for just being in their presence idk if that says more about the ppl who come here, more than the service . BUT the food is cheap, it's good for what you're paying, they got koolaid, and a random variety of things. I always stick with the Philly and wings. read more

This place is in the hood, which means the food is pretty good. Probably not the cleanest, but I've ALWAYS enjoyed my food. Wait time is also not bad. And the employees are cool. I've ordered the chicken Philly and regular Philly combo with hot lemon pepper and garlic Parmesan wings. read more

i love american deli on scott it's always good and kool aid always full. this is the best location in houston.

We ordered lemon pepper wings. They were amazing! Fried to perfection and super tasty!

Food: just ok.. Service: . That's SHIT. Ambience: None. Fairly, N/A *Bonus: customers can't use the restrooms. They were locked. I asked twice for a key or for it to be unlocked. The first lie was "we don't have a key". The second prevarication: somebody is in there". I waited. No one in there, one of the employees went in...with the key. I will NEVERRRR return and everyone that I know, I'll steer away. I'll leave feedback about this anywhere & everywhere I go. A.D. your horrid customer service & mediocre food guaranteed that I, and all I know will never step foot back in your business. May the universe reward your shitty business, in kind. read more

If you are wondering...yes this is the same American Deli from Atlanta! So excited to see that someone decided to put a location right down the street from my job! IMO, I like their wings better than Wings Stop and better than Hooters (yes! I said it!) Just like the locations in Atlanta...expect the wings/sauces to taste just like they do in Atlanta. Expect customer service to be.......flirting with average. For those not familiar with American Deli, the name is VERY misleading. Do not expect a sandwich shop with healthy options. Expect a fast food spot with great wings, fries, burgers, colored sugary beverages...basically lots of calories from yummy fried food! . I usually order a 10 wing combo with half hot and half lemon pepper. The hot sauce - imagine hot sauce with seasoning mixed in; the lemon pepper sauce - imagine a wet (versus a dry rub) tangy lemon pepper sauce. They keep seasonings and ketchup at the counter to add to your fries before you leave. I also had peach drink. It was good! But, again...just sugary, peach flavored drink. The guy at the counter was completely unfriendly...which is consistent with the ADs in Atlanta. I actually tried to engage him in friendly conversation by saying, "smile". He replied with a straight face, "I don't smile". ‍ I don't have a photo to share. Why? I was too excited and ate my food before remembering. Yes, I will definitely be back and will do my best to exercise restraint and try not to go too often. read more

American Deli - Same as the ATL! - Cheesesteaks Near Me - Houston, Texas

The fries were light skin but I was starving lol so I inhaled them. They didn't separate the wings with foil, so my lemon pepper sauce spilled over everywhere so everything taste like lemon pepper. The fruit punch was good! read more

American Deli - Cheese fries, wet lemon pepper wings, and honey garlic wings - Cheesesteaks Near Me - Houston, Texas

They have my favorite hot wings. The sauce is perfect. I like mine extra crispy and they get it right every time.

This place is overrated honestly. I was given the smallest wings possible. My fries were cold. My wings were barely warm and I paid $16 for that. The quality of the food is just not up to par I recommend somewhere like Wing Quarter at least you'll pay roughly the same for quality food. read more

I came to American Deli at 9:45 on Saturday 2/10/24 at night time 9202 Cullen and the doors were already locked when the business hours says they close at 10pm. I went to the door girl acted as is she didn't see me and started mopping the floor and the cashiers in the back were laughing and talking amongst themselves. Shaking my head because that's not good customer service at. They need a need crew any ways the heavy set girl behind the counter is always being smart and loud. Not good won't be back read more

I hope the owner sees this because he needs to fire the manager at this location. I usually go to the location on Cullen but I was in the area so I tried the OST location. Whenever I order a 15 piece wing combo I always get 3 flavors. Sometimes they charge me extra sometimes they don't but they never refuse to let me get 3 flavors. Well the OST location did just that, they refused to let me place an order for a 15 piece wing combo with 3 flavors. I would sincerely like to know why you would refuse to honor this request for a customer? Customer service is very important and refusing to honor a reasonable request is poor customer service. I refuse to do business with companies who don't value their customers. I know that both locations share owners but I will never go back to the OST location. Something needs to be done. Please consider being more accommodating towards your customers and putting good customer service first. I don't mind paying a little extra to get what I want. read more

I placed an online order for pick up. I get there, there was no social distancing. The place is already small, so why are you still allowing people to walk in and there's nowhere to stand? My food wasn't ready even though I waited an extra 10 minutes to go. Then my order wasn't right. I showed the guy my receipt of my order and options and whatIwas charged. Instead of him saying ma'am let me fix this for you, argued me down my order didn't come with fries and a drink. I couldn't even enjoy the food cause I was so pissed. They won't get my money or business again. read more

American Deli - What I ordered as opposed to what I actually got. - Cheesesteaks Near Me - Houston, Texas

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Ghetto mess!!! I called my order in last night and when I get there, two guys at the counter, were loud, high, unprofessional, & rude, & it definitely explains why my meal was wrong! I asked for a chicken Philly , not beef, and he would have known had he been paying attention instead of body rocking to some trash music!!!! Not to mention, both dudes hats were on backwards, shirts wasn't tucked in neither! Yea , blah , it's the hood right , but so what, you still have to strive to have outstanding customer service no matter what environment! They have went down hill and now I see why!!! It was disgusting! read more

Incompetent group of individuals. Food is good but they won't get your order right. Language barrier major!

Food good asf as always and it always feel like family when you walk in. Service A1 ! Vibes even better .

Great turkey burger, but order in advance because you'll have to wait. The turkey burger is seasoned well and you can add your season to your liking to the French fries. read more

The food is good and service is usually pretty fast. The wings and burgers are always good!!

So so so good! Philly Cheese steak sandwhich was phenomenal! Super juicy and flavorful! Iusyalky hate crinkle fries because they are never cooked right but they cooked it perfect! The wings were an experience, I loved them. The ranch flavor was exquisite. The area was kind of sketch, they had a security guard out at night. Inside was nice and clean though with great music choice. My friend had the gyro and it was mediocre, only had two strips of meat in it. Overall, great! Def coming back!! read more

Best Lemon Pepper Wings in HOUSTON! I haven't been to any other place in Houston that has lemon pepper this amazing. The wings are on the small side but still tasty. I wish they had more locations around or near me. read more

Beware of food poisoning! This was my first time here. I ordered five wings with salad.

My favorite go to spot food freshly made good customer service highly recommend ask for the honey garlic extra crispy can't go wrong

Everything was delicious ! I had Philly and wing combo with a fruit punch look aid ! It was fresh and good!

American deli live and all but if you new to Houston head to the golden motel they have everything over there ask for Craig.