As I was pulling up I saw customers coming out saying "Don't do it". I thought they were just joking around due to they were young. I placed my order, drove up to the window and paid for my food. As I was waiting a male came out and went to their truck and said "their chicken is spoiled". I said huh, he said "yes, it's spoiled. They have 2 ppl in there now from the health dept.". I got the cashier attention and asked for my money back twice (very politely), she said I can't give you your money back. I asked to speak for a manager, she denied and said one is not there. I asked I can't get my money back, she said no again. I said I have to call 911 to get my money back? She said yes. I called 911 and they said that they could not handle it due to it was a civil issue. So as I am making more phone calls and the lady still standing at the window staring at me and on her phone after about 5-10 minutes she comes over and asks why do I want a refund. I said do you are do you not have spoiled chicken? she smiles, I said is the health dept in there she smiles again. After another 2-3 minutes she comes handing me $15 and asks for the drink back. I gave her the drink back but also asked for my $.32 which my food was $15.32. I didn't even order chicken but if your establish has a problem with any of their food, I don't want anything from there. I told her I did not want to get sick and just wanted my money back. It is unacceptable to treat customers this way. No where on a food establishment does it have no refunds, especially if you have not received your food. This was poor customer service on their part and I will NEVER visit Eufaula American Deli ever again and don't recommend anyone else to either. read more