What a joke. Made a reservation online, completed all documentation and their "move-in" process. I…read moreselected an outside storage unit. I head over to the facility, security code in hand. Upon arrival, code won't work. Tried it at least a dozen times So, I call the number on the sign. Voice mail says "they aren't on site but can be reached by phone." After MULTIPLE attempts, that proves to not be true. I tried calling the Fernly location. That too went to voicemail, saying "Today is September 1st and we are closed for the holiday." Today is in fact November 26. Upon calling the silver springs location, again I only get a voicemail, but they at least give office hours. Thinking I might be able to told to SOME sort of employee, I drive to the Spanish Springs location. Guess what, their office is inside the secure gate, you can't get in unless you have a security code for that location. Negative contact with any living soul. I drive BACK to the Carson location. My security code still doesn't work. I tried a simple, generic code and the gate opened right up. I drive around for a minute to locate my storage unit. Guess what? It's NOT a storage unit. Appreciate, according to Safe Storage, and only Safe Storage, an outside storage unit, is a parking spot. They have a few secure units, but I won't be dealing with this company again. They are misleading and INCOMPETENT!

From the owner: Safe Storage Carson City offers a secure and convenient way to store your belongings in the heart…read moreof Carson City. Our facility provides drive-up access, interior storage units, and dedicated boat & RV parking. With 24/7 security cameras, on-site management, and simple online payment, you can store with confidence. Perfect for homeowners, businesses, and outdoor enthusiasts, our storage units are clean, accessible, and built to keep your items safe. Whether you need short-term storage during a move or long-term parking for your RV or boat, Safe Storage Carson City delivers peace of mind and convenience.

Safe and secure! Lots of security cameras, barbed wire, chain link fences, easy access for tenants…read moreusing their remote app. Very clean facility with gravel pads, electric, and covered parking. Very nice friendly people to deal with.

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

Get service and get storage. The only thing I do not like is that they are raising the prices…read moreconstantly.

Was told I could move into a unit this morning by Troy. So I moved all my stuff out of my current…read moreunit in Carson City and cancelled my lease. Go to sign paperwork and Troy now says the unit has "damage" and cannot be rented. I was shown the unit over the weekend by a nice young lady and there was absolutely no "damage". Troy would not make it right and now I am stuck with no storage for my belongings. Worst experience ever with a storage facility.

Great management well kept and maintained friendly hands on and very helpful very nice placeread more

Utilized El Dorado Storage but we recently terminated our lease due to having our own storage shed…read morebuilt at our property. Our experience with Eldorado Storage was very good. David Godley, owner, was very easy to work with and very accommodating. As for the the rental rate, it was very reasonable as compared to other storage facilities in the area. We also felt a sense of security with the using the recommended lock and automatic security gate which utilized each tenants individual code. The only minor nit pick would to say that the strorage unit is not very well sealed around the door as it can accumulate quite a bit of dirt. We also noticed some mice droppings when we moved out. However, we somewhat experience that with our own garage. Even still, I feel comfortable giving 4 stars to this business.

Very friendly and well maintained. Prices are very reasonable. Easy process for signing up and…read moresetting payments.

Their response was fast and excellent. I have a few things to arrange before I can commit but when…read moreI can I will certainly contact them. Doug

Property is very clean and well let. Easy access and high tech entry and storage management with an…read moreeasy to use phone app. Staff was very nice and helpful and the check in/renting process was quick and easy. 10/10 would recommend.

I toured this facility because a family member works there, but wow!…read more The nicest and cleanest storage facility I've ever seen. Very professional and helpful staff. Top of the line technology with phone app access to units, also known as NoKey access. The units come in several different sizes and are indoor and temperature controlled. If we ever have storage needs, we will definitely rent here!

This place has good pricing and decent sized units but they have a serious rodent problem, though…read morethey are in the middle of the desert it's expected but it's a bit ridiculous. we have set numerous of traps and come back to a bunch more. i wouldnt store any vehicles, clothes or really anything they can get into here, im sure if you spend a lot of time in the units you could get sick.

Hi all! This location is now being professionally managed by Storage Pro. I am the current manager…read moreon site. This is a great place to work, but it's an even better place to store your things. We've taken great strides in making this The place to rent. It's a beautiful place in the middle of a valley just off of HWY 50 East. Aside from the super clean,safe location with stunning mountain views! The rates are the lowest in the area, and yes, we do have a few available units. I look forward to meeting you and helping you safely store your things. We also have a 24 hour call center to handle any questions. 800-393-8373. Check out our website www.StoragePRO.com

The staff is amazing. The storage units and grounds are very well kept and clean . A little pricey…read morefor the area but would still recommend!!

I could not believe our good fortune when - completely unexpectedly during a rushed move following…read morethe sale of our home - I called Vinny's Minis and the friendliest, most helpful, and understanding person answered the phone (I'm sooooo sorry I forgot your name!). She didn't even hesitate or make the process seem complicated when she offered a unit that we were able to get into that same day. When I arrived a few hours later, exhausted and cranky and driving a 25-foot U-Haul truck, she made the check-in process feel completely painless. With her traffic control help, I was backing up the U-Haul truck in under 15 minutes! After rolling up the door to the storage unit I completely melted down with relief - it was ULTRA clean, easy to access, and the perfect size. About a week later when we realized the buyers of our home wanted to close in 9 days, I called for another unit - fully expecting to hear that nothing was available. Our good fortune hadn't run out - they had a 10x30 available the next day. The whole add-a-unit process was handled over the phone and online (we lived 45 minutes away at the time) so it was completely hassle-free. Once again, the second staff member (I'm so sorry I forgot your name!) who managed this part of the transaction was SUPER friendly and beyond helpful. The whole property is really well-kept and clean, the units were both very clean, the roll-up doors work perfectly, and we're just so grateful to have found a business with old-school, neighborly-feeling customer service. Thank you SO much guys!

Arco's proves there's way more to storage than a building. This storage facility provides easy…read moreaccessibility in a well lit safe environment. Contacting management is easy and the staff take a personal interest in the safety of my belongings.

Clean inviting grounds, courteous management, clean large units and reasonable rates. I've used…read moreArco's storage in the Bay Area. I was thrilled when I learned they opened up in South Lake. I'd recommend them to anyone.