Steve was recommended to me by a coworker. The thing that impressed me the most about him was is…read morecustomer service and honesty. I explained to him the problems I've been having with my GE appliance and he told the problems might be. I scheduled him to come by and take a look, 2 days prior to him coming over my oven started to work again. I had to cancel on him as my oven was working again. 3 days later my oven stopped working again. Called Steve and he was over the next day to take a look. He explained to me what he thought the problem was and that it would be better off to call a GE appliance expert. He did not charge me for anything, was incredibly informative and made recommendations for new appliances and how I could potentially try and fix it myself if i didnt want to call GE. Honesty is truly a hard thing to find in a lot of companies, i will use Steve again anytime and recommend him to anyone.

They dropped my washer and dryer stack when they taking it out the door, they didn't think I saw it…read more.. tried to load it on my trailer but it as to tall then I saw the damage they did when they dropped it. Told them I didn't see any to which he replied well now I have to charge u 20 percent lmao .. I said bs he said we go to court.. I said fine no problem then he reimbursed my credit card the full amount.. so if u get something and it's not right be ready to fight cause they will now own up to it willingly...

My refrigerator and microwave needed repairs so I requested service through my warranty - American…read moreHome Shield. They contracted G&L Appliance to do the work. My appointment was scheduled for 9am-noon but Garry (G in G&L) actually arrived 20 minutes early. No biggie since I got a text beforehand telling me that he was on his way. Garry couldn't have been nicer. He wore a mask and put on shoe booties. He knew exactly what to do (replace filter) and was in and out in less than 30 mins. He said it really helped that I listed the Model numbers when I made the service request because he made sure he had the parts needed when he came over. He couldn't fix the microwave since the company no longer makes the part needed so he suggested replacing the unit. American Home Shield should contact me soon with options. Overall A++. No wonder they've been in business for 25 years.

Believe the reviews. Very smart mouthed and sarcastic when he called…read more Went through unnecessary issues trying to get a stackable dryer repaired. Only needed the heating element replaced and he was supposed to order the part - waited days and had to follow-up to find out he didn't want to do it.

Great customer service, very honest, fast, friendly, and knowledgeable. They've fixed my dryer and…read moremy refrigerator and gave me an estimate to fix my cooktop when it broke, but Shane, the owner was very honest and told me his cost would be almost what a new one would cost. In their defense, the previous owners had done a number to it and it needed a few things fixed. The first time I called Ayers, they came out to fix my dryer, determined what part had gone bad and drove to, I believe Sterling/Ashburn in rush hour traffic to get the part. Shane got back to my house and by no fault of his own, found the supply house had given him the a bad part. Instead of throwing in the towel and scheduling for another day, he drove back out to the supply house, still in rush hour traffic, he worked late and got my dryer working for me that night. Most recently, I called them because my refrigerator stopped working. They scheduled me on a Saturday, so I didn't have to miss work. They called and confirmed my appointment the day before and Shane even called when he was on his way over. He quickly diagnosed the issue as a bad control board, gave me a detailed estimate to fix it and best of all, even had the part on his truck. He had my refrigerator running in no time. I recommend Ayers Appliance to all my friends and family in the area.

Friendly, clean, knowledgeable, and professional! Highly recommended them to anyone needed a speedy…read moreappliance repair. Shane called me 20 minutes before he showed up and let me know everything that he found wrong with my washer. And now it FINALLY works!! Thanks Shane!

We can't say enough good things about Best Choice! We've used them several times, and they…read moreconsistently provide excellent service from start to finish. They respond quickly, the office staff is friendly and organized, and the technicians are always professional, knowledgeable, and respectful. Their repairs are dependable, and they truly make an effort to understand the customer's situation. They have even helped us with urgent appliance repairs right before the holidays, which was such an extreme relief. That level of care, responsiveness, and reliability is exactly why we continue to call them. We're very happy repeat customers and highly recommend them to anyone looking for fast, trustworthy, and professional appliance repair service!

This company was referred time by my home amaranth company for a drying machine and garbage…read moredisposal repair. Both times the team was professional and timely in their response and pair.

This was a fantastic shop that took us in last minute. Went above and beyond to address suspension…read moreissues. Thanks so much!

This is THE worst company I've ever came across. Unprofessional, rude, disrespectful and made…read moreexcuses for not showing up after I called and confirmed the appointment a day before. I hardly written a bad review but I have to warn others. Save yourself the stress and headache and do not bother with this company.

I wish I could give 10 stars because it is well deserved!!…read more If you want a clean house, you need a real vacuum. And Charles knows his stuff. I was really anxious over the high price tag that can come with a top of the line vacuum but after Charles patiently dissected every part of the Miele, I was completely sold. He was really concerned about what I needed and which vacuum would be right for my house. He spent easily 2 hours with me making sure I was comfortable and happy. I was also really concerned about servicing such an expensive piece of equipment. Charles said a yearly service would keep my vacuum running great and I promised I'd see him in a year. So one year later after my husband used the vacuum to clean up drywall dust from a home improvement project (!!!!!!) I brought it to Charles. He remembered me and while we were both bummed about the mistreatment of the Miele, he assured me he would clean her up. He said I could have it back in an hour, which was a ridiculously awesome offer but my day was booked so I told him to take his time and just call when he was done. The next day, I could NOT believe how immaculate it was when I got it back. The scrapes on the sides where I'd dragged it across my baseboards were gone and ever speck of drywall dust was gone. The bar, which my toddler had jammed while he was "helping" was moving flawlessly. Not only that but new filters and a new bag are included in the price of the service. It had noticeably more suction, just like the first day I brought it home. It was a night and day difference. The shop is modest and slightly cluttered but these guys know vacuums. They actually care about their trade and their customers. I only wish I had more business to give them. Charles rocks!!

On the recommendation of Charles (I think thats his name), I purchased a Miele Dynamic U1 Cat &…read moreDog Vacuum. Best vacuum I've ever owned. I take it in annually to have it serviced and it still works like new. Always honest price quotes and quick service! Highly Recommend!

The only interaction I've had with this business was twice when someone, who I assume was Jimmy (he…read moreonly referred to himself as "Fatso") came to first assess and then replace my stove, through a contract with my stove company, Frigidaire. Jimmy was very friendly and personable, and his assessment helped me get the new part for free. My experience with them was minimal but good both times. Would reach out to them again.

This company has significant issues with internal communication. Last week, I spoke with a company…read morerepresentative to schedule an appointment for service. After explaining that my house is on the market and real estate viewings were scheduled to begin in the morning, I specifically requested an early appointment at 8:30 AM within the 8:00-11:00 AM service window. The representative assured me that my request had been accommodated and that the appointment had been scheduled accordingly. However, when I called on the morning of the appointment to confirm, I was met with a frustrating experience. A technician answered the phone and stated that he had no knowledge of who had committed to the specific timing of the appointment. He added that he would come over whenever he was available within the designated service window. The technician's tone was dismissive, indifferent, and unprofessional. Due to this poor communication and lack of customer service, I canceled the appointment and scheduled the service with a different company. It is strongly recommended that the company invest in training its staff on effective communication and customer service skills to avoid situations like this in the future.

I explained that the top arm of the dishwasher was not working properly. I already checked the…read morefilter and both spray arms for issues. I additionally checked water flow to the machine and all were fine. I know the issue is the upper spray arm but don't know why. I explained this on the phone when I made the appointment. Tech came and fiddled about and said machine is working correctly. No, it is not. It still doesn't even spray enough to get the soap out of the dispenser. Absolute waste of my time and money. Do not waste your time. Use someone that actually makes an attempt to diagnose the issue. This was a total rip off. He didn't seem to be at all knowledgeable, never even tried to diagnose the issue.

The technician came in and the first thing he asked was the service fee which is deferent from the…read moreadvertised fee and afterwards he said that it is too difficult to remove the nuts on the stove and that he does not want to break the appliance. Afterwards he removed one nut then put it back and the turned around and said that I need a replacement for the 4 yr old cook top or I would pay hundreds of dollars for repair cost for a problem that he did not even diagnose. Next he wanted the check or cash for the service fee. It was obvious he has no intention of fixing or finding out the problem in the first place. Please be careful of these repair men who all they want is the service fee without doing any work. Very disappointed.