All Appliance Solutions is the most reliable and trustworthy service provider I have ever had the…read moregood fortune to find, They have always gone above and beyond. They always recommend what we actually need, and explain why that solution is the right one. This company will restore your faith in people!

We thought we had fried our microwave. Ankur came within the…read morearranged window, replaced a diode (that indeed had been fried) and brought the system back up and normal. He was very efficient and courteous. The phone call to his office a few days earlier was also very courteous and efficient. We will use them again.

Ok folks, we found a winner here. Let me tell you, we have tried to find a place that even will…read morelook at out built in refrigerator, but alas, there was no one who would attempt much less respond. This ma and pa place is excellent. John came, looked, ordered parts, came and fixed it. His spouse Kimberly, who answered the phone initially, already basically troubled shot what the problem would be. She was right, and John fixed it without fuss. They are my go to and I forwarded their name to our realtor who always needs good a good list of folks. Again, what a complete and pleasant surprise. John was great without our deaf dog. Not his job to handle, but he was very patient. Sterling Appliance forwarded their name to us. By the way, Sterling Appliance could not fix built in refrigerators. How odd, but at least they did provide Top Notch, so I am very thankful. I don't promote anyone who doesn't care about their work ethic, but they are great.

We originally reached out to Sterling Appliance, who referred us to Top Notch because they were…read morefully booked for several weeks. Our LG washing machine had been stalling out with an error code indicating an issue that was likely a failing vibration sensor, this would leave our clothes partially washed and sopping wet. John from Top Notch came to our house, observed the washer failing to complete a cycle multiple times with the same error code and listened to our concerns. After leaving to research the problem he left a voice mail later that day saying that he had consulted a colleague and suggested that we were just loading it incorrectly, he then described in detail how to properly load a washing machine. For context, we had been using this washer for three years without issue before it suddenly started failing mid-cycle, we are also both in our mid/late thirties so we have some experience doing our own laundry. We decided to go back to Sterling Appliance who believed us when we said there was a problem and they replaced the board with the sensor. Unsurprisingly actually performing the repair was more effective than gaslighting us about it and the washer is back to normal

Very professional and honest. They are responsive and communicate from the time the appointment is…read moreset through explaining the repair issue and resolution. Would definitely use them again.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

I was extremely pleased and highly recommend SSJ Appliance ! They are very responsive, show up on…read moretime, extremely professional and courteous. SSJ was able to find a part for my old washing machine savings me hundreds of dollars on a replacement machine. I will be recommending SSJ to my family and friends for anything they need to have done.

Pete was great! He took care of the issues with my HVAC system and even the duct work that previous…read morecontractors left behind. So thankful for Pete and his team! I highly recommend them. He also quoted $2,500 less than two competitors, with the nice, team shirts. He's honest and fair. I highly recommend SSJ!! Thanks, Pete!!

We got them to come out next day which was great and fix one part. I haven't gotten receipt or…read moreestimate of what else is needed for our oven to get fixed. I have called and left messages and texted. 460 for one part to get fixed and I can't get any invoice. I even talked to someone and they said they would text it over. Poor communication

The rudest and evil person in the world! He doesn't fix things. When asked questions he yells and…read morecurse at you. He must have issues...

I'm writing this review to share my experience with Woodland Appliances, who have a few five-star…read moreratings but didn't live up to that standard for me. My Maytag washer showed an FO3/E01 error, which typically points to a pressure sensor or pump issue. When Woodland Appliances arrived, they spent less than 15 minutes diagnosing and insisted the problem was the inlet valve. They quoted me $400 to replace a $150 part and refused to consider any other cause despite my concerns. I ended up replacing the inlet valve myself, and the error persisted. Eventually, I replaced the pump and cleaned out the pump filter--something the technician should have done initially. The filter was full of debris and clearly a major factor. I also replaced the pressure sensor, and only then did the machine work correctly. In short, Woodland Appliances misdiagnosed the issue, tried to upsell me on the most expensive fix first, and neglected basic maintenance steps like cleaning the pump filter. For anyone with a Maytag washer getting an FO3/E01 error, you'll likely need to clean the pump filter and consider the pump or pressure sensor--not just the inlet valve. Also, remember to run the diagnostic steps to clear codes properly. Overall, I was disappointed with their service and cannot recommend them based on this experience.

Woodland Appliance Repair was very responsive to a heavily leaking washing machine. I called and…read morewe were able to setup a repair on the next day within 24 hours. They quoted me a reasonable show-up/assessment fee. On the day, I had concerns and called to ask questions, they appeased me. They texted and called me in advance of showing. Upon arrival, they reviewed the issue and quoted a price to fix that included the show-up/assessment fee. I definitely recommend them for any appliance repair needs.

Jawed is awesome! He came to fix my oven. Apparently it is old enough to make it very hard to find…read moreparts. He had a part to be delivered in December, but kept looking, and found one closer. Oven fixed today. He's professional, and perseveres. Will use them again. Thank you

More like a 3.5 star. I needed a dryer repair. I knew it was most likely a broken belt. They were…read morevery responsive and scheduled the next morning. The technician confirmed a broken belt and gave me a quote. The quote in my opinion was incredibly high from what I saw on the internet for same issues. I agreed only because of the hassle of having someone else come out another day plus I would have had to pay $75 for the service call. Will not be using them again due to the cost.

DO NOT HIRE THEM. They will pretend to fix the issue and say wait for 24 hrs to see the results but…read morecharge you right away. After 24 hrs, the issue still exists but the money gone and will not come back to fix. Very unprofessional and total scam

This place totally scammed me charged 340 for a dryer repair. Allowed me to put 175 down and said I…read morecould pay the rest later. They were fixing a dryer that wouldn't get hot. They left my home making it seem as if it was fixed. Made sure to exit while I was upstairs getting something. Dryer has never worked and now noone will respond to my text!!

Must stay away from this business. They are unethical, unprofessional, and incompetent, and they…read morewill do everything to get your payment regardless of machine working status. Called for the washing machine repair. I wanted to buy a new one, but since we urgently needed to get it back working for the business, decided to repair. It was a huge mistake. Found this place from the nearest service listed on LG website, so I called without looking up the review. I really wish I looked up the review before contacting them. The technician (Rabbee) came for the diagnostic and gave an invoice for the repair parts and labor. He came next day and replaced the parts. He ran the machine for a few minutes and said it was working. I immediately paid the full amount. But when I tried to use it after he left, the water flooded. Not to my surprise, until technician's 7th visit, the issue has been not resolved and what is worse that each time they told me I need to replace additional parts. When things were getting frustrating, the office person (Monica) and the technician keep changing their words. They speak words to buy time and will not take any responsibility for the unfulfilled words. Technician was late on several appointments (although he had 3-hour period) and when I complained about this, he said "what is a big deal since you are just waiting for me seating around?" What kind of joke is this? They are trying their best to avoid refunds and don't care about machine running back to normal condition. Technician literally told me that. I have so much to say. Deceptive and unprofessional service. Please avoid. I wasted 2 weeks of my time and money (more than half of the new washing machine). They will not refund any money since the technician said it is in working condition, which is not true. *Update: Also, when I expressed my intention to visit their office, Monica told me that their office in Alexandria is not operational.

I was distraught to find my LG Washer Dryer combo (WM3431HW) was suddenly not draining after it…read moreworked perfectly 2 weeks ago. I called several places recommended by LG as authorized technicians and Vertex had the best price. I was amazingly pleased at their customer service...and I can be a stickler at times. Monica was quick to answer all my questions and give me a quote. They even had same day appointments. She is a logistical whiz, making sure she can coordinate times when techs could be in my area. Why is this important? 1) Techs keep within their time frame because they are close-by and not stuck in traffic. You KNOW DC/NoVA traffic! 2) They save gas, keep prices low. 3) We save the environment from unnecessary emissions. A text and email came in to confirm the appointment. Another text came in to let me know the technician was on the way. AND the technician Rabbee called to let me know he had arrived at the building. This was after I relayed specific parking instructions to Monica. Rabbee checked out LG and diagnosed the problem quickly. He had to come back with the right part and offered to come back the very next day. He even drained the machine for me so that the water wouldn't stagnate. Then he also gave me the option of taking my credit card now or to call the office to process. That's service! Vertex made it so easy! The service call fee is under $100 and is applied to the fix if you go with them. I will update when the machine is fixed.