Rob Zarifi at Commonwealth Repair was professional and helpful in responding to our LG washing…read moremachine issue. It produced 2 error codes (PE, LE) on late Friday afternoon, but he was available to come on Monday morning! After doing a diagnostic check, he replaced the pressure sensor (PE) which had been damaged by liquid detergent that slowly leaked from an overhead storage container. He also repaired the door lock (LE) and shared tips to keep the LG washing machine running smoothly. It was a bit expensive, but good value due to the quick response. I would definitely call Rob again! There's an initial fixed diagnostic fee ($75) and guarantee on work ($25), with the cost of labor and parts varying based on the extensiveness of the repair.

I came here to write a positive review about Rob Zarifi at Commonwealth Repair Services, and it…read moreshouldn't have surprised me he already was named in most of the 27 5-star reviews already! Rob repaired a heating element in our dryer a few minutes ago. He offered to come on the holiday, but we put if off until today. He stopped by this morning, and unfortunately did not have the part needed to repair the heating element, so he drove to Alexandria to get the part and then back to Leesburg. Rob took the time to show us what was wrong with the dryer, showed us where the old heating element was broken, and how it differed from the replacement part. He couldn't have been more professional and kind. We've had hit-or-miss experiences with repair companies over the year, but we'll be keeping Rob's business card close by, since he's the best we've seen!

Arrived as scheduled and fixed our dishwasher in the first visit…read more No issues with scheduling and offered a decent price for the work.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

I was at a loss as to who to turn to when my Maytag washer- only 1 1/2 years old - stopped working…read more So I went to YELP, which I have turned to many times before and have always been satisfied. I reached out to B&B Appliance. They reached back out to me within 5 minutes and asked when I would like them to come. They were upfront about the cost for coming and when I said tomorrow, I was shocked to get a reply saying no problem. They said between 8:30-9 am and they arrived within that window. It took them no time to find the problem. They had to order the part and said it should be in by Thursday, and they would call that morning (today) with an ETA. True to their word a call came in early, and we were told between 11-1. Once again, they came in the time quoted. They talked with my husband for a while and discussed the type of issue we were having, saying it was not the first time they had to replace that same part in a Maytag. My husband was very satisfied with them. Rest assured if we have any future appliance problems, they will be the people we call. If you want a reliable company, who says what they are doing and takes the time to explain what happened, then call them! My husband and I are both very satisfied with the service we received. THANK YOU, B&B! Great work and Great job.

I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

Ok folks, we found a winner here. Let me tell you, we have tried to find a place that even will…read morelook at out built in refrigerator, but alas, there was no one who would attempt much less respond. This ma and pa place is excellent. John came, looked, ordered parts, came and fixed it. His spouse Kimberly, who answered the phone initially, already basically troubled shot what the problem would be. She was right, and John fixed it without fuss. They are my go to and I forwarded their name to our realtor who always needs good a good list of folks. Again, what a complete and pleasant surprise. John was great without our deaf dog. Not his job to handle, but he was very patient. Sterling Appliance forwarded their name to us. By the way, Sterling Appliance could not fix built in refrigerators. How odd, but at least they did provide Top Notch, so I am very thankful. I don't promote anyone who doesn't care about their work ethic, but they are great.

We originally reached out to Sterling Appliance, who referred us to Top Notch because they were…read morefully booked for several weeks. Our LG washing machine had been stalling out with an error code indicating an issue that was likely a failing vibration sensor, this would leave our clothes partially washed and sopping wet. John from Top Notch came to our house, observed the washer failing to complete a cycle multiple times with the same error code and listened to our concerns. After leaving to research the problem he left a voice mail later that day saying that he had consulted a colleague and suggested that we were just loading it incorrectly, he then described in detail how to properly load a washing machine. For context, we had been using this washer for three years without issue before it suddenly started failing mid-cycle, we are also both in our mid/late thirties so we have some experience doing our own laundry. We decided to go back to Sterling Appliance who believed us when we said there was a problem and they replaced the board with the sensor. Unsurprisingly actually performing the repair was more effective than gaslighting us about it and the washer is back to normal

Loudoun appliances came out through my home warranty to look at my oven that is heating 50-75…read moredegrees or more above the set temperature. The technician acknowledged it was heating too high, told me the oven exterior was getting dangerously hot, but said that he was going to file a report with my home warranty saying a second opinion was needed. The technician told me he was going to include in his report that the oven was heating too high. The technician did no tests of the oven as far as I could see other than turning the oven to 350 and then back up to 425 and checking the temperature of the oven walls. He was only at my house for about 15 minutes. My home warranty called me after he left, telling me that his report said that he detected no mechanical failures and that he never said in the report that the oven was heating too high, as he told me he would. The home warranty said that based on the report, they would not pay for replacement or repair. I will never use this company again.

Technician just want to have the job done and looking for the easy problem and not helping the…read morecustomer specially when working with home insurance. Is not worth contacting them

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

My refrigerator went on the fritz (I suspected a bad compressor relay) which for my model would…read moretake about 5 days to get here. I decided to call Apple appliance since they were nearby, and I had a positive experience from start to finish. I explained my issue to the technician and he agreed with my assessment, and said he had the part I needed. Within an hour he arrived, and in just a few minutes replaced the part and got my fridge working again. Throughout the process Apple was communicative and professional, I'd recommend their services and will use them again should the need arise.

The day before I was to host a house full of people for Thanksgiving my fridge and freezer stopped…read moreholding their temps...talk about stressful. I called a few repair shops and nobody could come out until after the holiday. Fortunately my sister told me to call Apple and sure enough a technician arrived about an hour later. He didn't have the parts he needed but immediately called his warehouse and made arrangements to pick up the parts that evening. The following day he came back (on Thanksgiving) and my fridge was back up and running just in the nick of time. Crisis averted! (BTW I was able to move all my food temporarily to my neighbors fridge until the situation was resolved.)

Called him in the morning and they arrived within two hours. Very helpful, fixed the problem for…read morethe dishwasher, and a great value. Highly recommend.

I called Liberty Appliance (703-649-9773) to assess and repair my LG washing machine which leaked a…read morefull tub of water that resulted in significant water damage. Abdul showed up, eyed the washer, said he wasnt able to move it to get behind it. I told him other service people were arriving and could give him a hand; he said he had to check a dish washer in the neighborhood and would be back in 10 minutes. He never returned and did not answer my calls or texts. Is this Liberty Appliance or is this Abdul? Stunned that a business can remain in business with this level of customer service!

I was extremely pleased and highly recommend SSJ Appliance ! They are very responsive, show up on…read moretime, extremely professional and courteous. SSJ was able to find a part for my old washing machine savings me hundreds of dollars on a replacement machine. I will be recommending SSJ to my family and friends for anything they need to have done.

Pete was great! He took care of the issues with my HVAC system and even the duct work that previous…read morecontractors left behind. So thankful for Pete and his team! I highly recommend them. He also quoted $2,500 less than two competitors, with the nice, team shirts. He's honest and fair. I highly recommend SSJ!! Thanks, Pete!!