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    American Airlines

    3.0 (1 review)

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    Norfolk International Airport

    Norfolk International Airport

    3.3
    (607 reviews)
    41.4 mi

    This is a very pretty, modern, well maintained airport, only about 25 minutes from Virginia Beach…read more There's a huge passageway that connects the terminal to parking garage and rental cars. The main lobby area has few restaurants, shops restrooms, and even a small kid's play area. The glass ceilings brings in lots of sunlight. They have an airport logo sculpture for visitors to take pictures. There are two concourses in the airport. They have big signs with airline names on each concourses entrance. The security screening was quick. Inside the terminal there were more shops and restaurants but we didn't see any airport lounges. At the gate, there were clear signs for each flight. But the building and interior seemed older than the main lobby section. The boarding was smooth and the flight left on time. Good work overall by the ground crew.

    Norfolk International is what I would consider a medium sized airport. There are smaller and there…read moreare much larger. Major renovations are happening at present. Some airlines require you to fly smaller planes out of Norfolk with layovers and plane changes at a hub. There are convenient direct flights such as Delta to LaGuardia in NYC. This is an important flight for me. Another direct flight is one my sister took for many years on Southwest from Nashville. My earliest experiences with flying were in really small airports, some of which probably no longer exist. You haven't lived until you've flown a single prop plane that shook all the way up and down then landed in Greenville, MS stopping just as it reached the levee of the Mississippi River.. When I moved to Atlanta in 1971 my flying experiences completely changed with Hartsfield-Jackson. My first encounter with Norfolk International was when my then 4 year old son & I were coming to meet my already relocated husband to look at houses. My son flew with us a lot from Atlanta. So his experience was with the busiest airport in the world. As we taxied to our gate he said "Oh look, a baby airport. Have you ever seen an airport so small? Isn't it cute?" The more I shushed him the louder he became. People started looking at us. I thought "These people are never want us living here." Forty years later the airport has grown. A new terminal has been built, parking has been expanded with more expansion in progress. An extremely convenient "Park & Wait" lot has been built for those waiting to pick up someone at baggage claim. A new rental car building is in planned and in progress. The airport is convenient, close to my house and meets my needs and those of my family flying in. Forty years later it's served me well.

    Photos
    New International Terminal
    New International Terminal
    Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!
    Dropping my son to leave. First time to drive after hand surgery. Had to do most of it with left hand. But I wanted to go!!!
    Walkway to Garage at ORF

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    Walkway to Garage at ORF
    Southwest Airlines

    Southwest Airlines

    2.9
    (50 reviews)
    41.1 mi

    Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin!!!... Southwest Airlines has always been our go to airline because they had the two bags fly free deal, but recently that has ended so my feelings about flying different airlines has changed. We all like options right? Yes of course we do!. But overall I will keep my options open!.

    This was my first time flying with Southwest & most likely my last time booking tickets with them…read more I travel pretty often with a little one & have been since he was a newborn. Southwest does not accommodate young travelers/families like other airlines. While they do offer boarding, it's after groups A & B. I'm also used to leaving a car seat at the gate for pickup as soon as we get off. As soon as we entered the plane, I asked the flight attendant if I was fine to leave my car seat there & they agreed. Southwest also has an open seating plan, meaning you don't have an assigned seat, you just pick one once you get in the plane. After we found seats & stowed out bag, they called out on the speaker of whose car seat was at the gate. I raised my hand & they were like why wasn't it checked. I said I confirmed several times it was good to go. I didn't appreciate being belittled by the lady (not sure of her name but she is at the desk in the picture. Had Southwest made their rules & policies about car seats clear, I would have properly followed them. This flight felt chaotic from the time we lined up to board until the plane took off. While I can appreciate the reasonably priced flights during the holiday time, the customer service & family friendly flights are just not what Southwest is about.

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines

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    Recharge Travel

    Recharge Travel

    5.0
    (3 reviews)
    53.6 mi
    Women-owned & operated
    9 years in business

    Gretchen put together a marvelous customized trip for me to Australia last year. Since I'd never…read morebeen, I thought it was wise to engage professional assistance with the planning air & ground travel, lodging, & activities, as well as selecting appropriate insurances. She worked closely with me to find activities that were both interesting & fun, while staying within my budget. I think most agents would have encouraged me to take a cruise but I much prefer to spend my time experiencing the culture & the people, doing walking tours, kayaking, & spending time exploring. Gretchen really listened & built an amazing trip!! Although it's taken me quite a while to write this review, I think she deserves the highest recommendation for her tireless efforts to provide a smooth travel experience. She was happy to answer any questions & even provided me a detailed printed & electronic itinerary. Since I was traveling alone, I relied completely upon her expertise. I highly recommend her services!!

    If I could give Gretchan Winterstein from Recharge travel a ten-star review, I would. I found her…read moreby googling. Her website is very professional. Gretchan worked with us for months planning flights, seats, hotels, location, tours, eurostar train tickets. Our trip was US to Germany to London and home. Gretchen made us an itinerary printed everything had it all in order with the exact airline seats, class of tickets/seats and followed any airline changes. She collected all the tickets for tours and any tickets we needed printed them and mailed them in a packet to us. She followed our trip via email to make sure we had everything, and things were going as planned. She made sure we had travel insurance and a checklist of everything we needed to take care of for international travel. She is very well educated and prepared. She truly cared that our trip was exactly as we imagined and dreamed of. I would recommend her to, not just anyone, but everyone! I am not a friend or family member. This review is from a real customer. I have already begun to plan a cruise for next year with her.

    Photos
    San Juan, Puerto Rico
    San Juan, Puerto Rico
    Pacific Coast, California
    Pacific Coast, California
    St Maarten, USVI

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    St Maarten, USVI

    American Airlines - airlines - Updated August 2026

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