Easy Peasy Airport…read more Great alternative to avoiding the madness at Lax got in and out fast.

I'm a locally based frequent flyer and start 1/3 of my trips here & 2/3's at LAX. When the new…read moreterminal was built almost 20 years ago BFL had 25-30 flights a day & Airport Bus of Bakersfield had 6 or 8 trips to LAX. BFL has been at 8-12 flights a day since the America West-American Airlines merger. About half the flights are big jets and half smaller regional jets. Things to watch - 4 of the flights depart with 75 minutes 05:15 to 6:30 , so things bunch up. If checking bags, 75 minutes before flight time, carry on only 50 minutes. As few flights are spread out , the rest of the day it is not uncommon to find no airport personnel at the counter, and no way to summon them. When it's close to flight time, the gate agents go inside the building. The only sure way is to come to the counter 30 to 90 minutes before a flight departure. (Really BFL- use should have some type of call system so airport or airline personnel know someone needs attention. ) For drop off one gets 15 minutes free parking! Short and long term parking rates are much better than LAX . I've had good luck with car rental, as long as you reserved. Walks ins are hit or miss. Small planes get delayed more than large ones and last 2-3 years my on time experience is good. Prices to my destinations are closer to LAX than ever. Certainly markets and destinations work well, others do not. With less frequency than LAX , if there is a tight connection I will opt to book through LAX for more flexibility. Food and bev services are minimal.

I have been working with shay at kern travel now for 3 river cruises in Europe over three years…read moretime. She works directly with the cruise directors so i feel we get a bit of special treatment when planning our excursions. I find shay easy to work with. we like to plan most of it ourselves--activities/hotels/restaurants etc--but whenever i need a few tips shay helps out--isn't overbearing but also very helpful. we will be working with her again in the near future!!!

I'm the kind of person who prefers to plan my trips alone and to the very last detail. I like to…read moremake itineraries and know exactly where I will be 3 weeks before I even leave. But when my boyfriend and I decided we wanted to take a trip to Costa Rica right at the busiest time of year for me at work I quickly had to make a choice 1. go without a real plan and hope for the best 2. give the power to someone else. I chose option 2 cause my organizers anxiety wouldn't allow me to arrive in a new country and fly by the seat of my pants!! I emailed Kelly the small plan we had already created and asked her for suggestions. One of my favorite things about Kelly's planning is that she took liberties on our want for adventure. She made suggestions for excursions but didn't take us too far from the hotel so we could also relax a little. I feel like we got a great price with Kern Travel and everything was organized and laid out exactly like I need. I can't wait to go on another trip and let Kelly handle the whole thing!

The workers are sassy and rude as hell. The flight attendants were nice, but not so much the…read moreworkers at the actual airport. Especially that bald bitch in Washington that threw shade at me for no knowing my boarding number. Calm the hell down or quit your job. And that old bitch in Virginia who had blonde hair and looked like she was in her late 60s. She also needs to quit and I hope she goes bankrupt. Never choosing this service again.

Just picked up my daughter from the airport after a school trip to France. Her suitcase was thrown…read morearound so badly that it has a good size dent, all the protective film covering the design is ripped up all around and hanging off, and the zipper was broken and the suitcase is half open. Not sure if anything is missing until we get home and check. I was told by staff that none of this damage is covered. Only if the suitcase cracked or had a hole. You can clearly see this suitcase was thrown around more than is normal. I was told that's just the cost of travel and that I should take a hairdryer and try to take the dent out myself and repair the zipper because as long as it's usable it's not covered and zippers are not covered either. This was an almost new good quality set and it would not look like that unless it was mishandled. ​​​Staff was completely non chalant about it, no apology, pretty much borderline mocking me for even thinking they should be responsible and seemed inconvenienced by filing a claim for me saying it's just a waste of time because it will be denied. They did say if we find anything missing when we get home we could call the claim number but did not say if it would be covered. I did not want to open the bag completely there because the zipper was broken and barely holding in the stuff and it would be difficult to get it to the car if we couldn't get it zippered back up. Aweful treatment of luggage, poor customer service, very uncaring and not supportive at all. Will not fly with them again. ​

Kathi with Leg travel has facilitated a few big trips for us. She coordinated a family trip to Walt…read moreDisney World offering tips and suggestions to enhance our experience. We just recently returned from a Panama Canal cruise that was fantastic. There was some miscommunication about amenities that were to be provided by the cruise line that quickly got resolved with her help. We are currently planning a River cruise in Europe with her and everything has gone smoothly. A good travel agent is a blessing. Kathi is a very good travel agent!

Kathy did a fabulous job handling our trip from A-to-Z. We had never traveled to Mexico and she…read moremade sure all of the small details were taken care of. It was a flawless itinerary and we will absolutely be using her again!

Airport shuttle is Too over-priced I didn't use the service…read more You can take the flix bus and relax for 10% of the price I was quoted which was $300 one way for 2 passengers I have used other local shuttle services to the airport for $50-75 per person $150 is just too much (the price of an airline ticket for a ride, no thank you)

I needed a ride from the Hyatt Place near CSUB to the Bakersfield Amtrak station. Miguel was prompt…read moreand professional and got me from point A to point B in less than 10 minutes. Clean car, smooth ride, professional service. Highly recommended!

I'm going to give 2 stars because my pickup in Bakersfield was great. I confirmed my round trip…read morepickup the day prior to leaving. Joe the driver called prior to arrival and was great and had no issues and was dropped off in Santa Clarita for a medical procedure. My pickup the following day did not go well. I guess you should say I was GHOSTED and never received a call after multiple calls and text. I waited 2 HOURS and ended up paying for an Uber to drive me back to Bakersfield. The only reason why I killed two stars is because my initial driver, Joe what is great. I actually called him while waiting for my other pick up and I was not on his schedule and he was already on another trip, and I would've had to wait even longer as he was willing to pick me up. No lack of communication with the owner after having initially spoken with him and confirmed with him just blows my mind! I work in customer service, and I have never experienced anything like this. I was literally stranded in Santa Clarita after having a medical procedure, which is why I chose his service so that I would not have to deal With the stress of taking a bus. I know others who have had a good experience with this "company" including my brother, but I would never recommend them to anyone. I try to support my community, but not this company. Should've figured by the lack of website something was not right and I did not look at Yelp prior to contacting the owner.

I rode from Bakersfield to LAX with this company and didn't have any problems the first time. They…read morewere about 20 minutes late, but I didn't miss my flight or anything. My return trip was another story. After arriving back at LAX from an overnight flight from Chile, I could not contact anyone. I was originally told that I would be picked up shortly, then calls and texts went unanswered for hours. No rental cars were available for one way drop off to Bakersfield and Uber was almost $200. I was finally able to get another private shuttle service to get me back home after waiting almost 6 hours. It cost me twice as much as I had planned on. I thought I'd give them another try today. My son-in-law was leaving Bakersfield to ship out to Boot Camp with the Army. I confirmed a pick up time of 3:30 am. When no one arrived, we texted at 3:40. No response. We called at 3:50. No response. I called 5 more times as I got ready to make the drive myself. Still no response. So I drove him to LAX myself at 4:00 am. It is 11:00 and I still have gotten no response to any calls or texts. Do not make the same mistake I did and give them a try. It is not worth the stress!! DO NOT RECOMMEND. If I could give a negative rating I would.

Absolute crooks. Took my grandparents money, and never spoke to them again, I had to help them with…read moreevery step of their trip with no help from the agency.

The Uniglobe Travel team is knowledgeable, friendly, and focused. Whether its a week long vacation…read moreto visit relatives in Kansas, a river cruise through Europe, or a business meeting in Chicago, the entire team gave us peace of mind for all of our excursions. We were given travel tips and offered the best insights into each location we visited.

My husband said this was the best birthday gift we've ever given him! He had his first lesson with…read moreAdam (he was an incredible teacher, very patient, very thorough, and didn't mind all the questions my husband had). They went over the manual, pedal controls, hand controls, did a thorough examination of the plane, covered the pre-flight checklist, and checked all the instruments. My husband got to participate in all of it! Once they got in the air it was an incredible and exhilarating experience for him! Not only is my husband going to have Adam start working with him to get his pilot license, but he wants our son to take lessons too. He's looking forward to becoming a new member of the Bakersfield Flying Club. Thank you Adam for being a great and knowledgeable instructor!

Adam and Ryan both are great pilots. Ryan has been working with my son since he was 12. It's a…read moregreat opportunity for are youth. We are blessed to have BFC here in our community