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Kern Travel

4.2 (9 reviews)
Open • 9:00 am - 5:00 pm

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AAA Bakersfield Insurance and Member Services

AAA Bakersfield Insurance and Member Services

2.9(91 reviews)
2.4 mi
Established in 1902
Speaks Spanish

I am updating my review for triple A specifically for Erin Sceales, who I had the displeasure of…read moreworking with in 2023 regarding an accident that I was involved in where the party she represented lied on record that I was at fault even though I had video proof they admitted to fault at the scene of the accident. Read my previous review for details of that experience. This is a review of how careless Erin and/or triple A was in closing the case. After paying me out for the damages their party caused, they sent a report to LexisNexis and failed to identify who was at fault (clearly not me). Fast forward to 2025, I received a letter from my current insurance provider stating i had a nonchargeable at fault accident because the report was incomplete. I called and worked with LexisNexis to dispute this and even they acted surprised an insurance company would make such a mistake to leave that information out on a report. This matters because the information on the report could have affected my eligibility and rates for car insurance for the several years that I was not aware of the incomplete report. It would not be hard for me to reach out to triple A directly to get an explaination on their carelessness. Stop messing with people's finances!

I've been an AAA member for almost 50 years, and this Bakersfield Office and its wonderful staff…read morehas reinforced my decision, since 1980! Brandon, was extremely patient and helpful with this disabled, senior citizen. He greeted me in the front lobby, because I was in too much pain to stand in line. This old car needs an overhaul!

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AAA Bakersfield Insurance and Member Services - Spacious office with private, walk up kiosks

Spacious office with private, walk up kiosks

AAA Bakersfield Insurance and Member Services - Travel agent Laura's office area

Travel agent Laura's office area

AAA Bakersfield Insurance and Member Services - It's nicer seating than the DMV and the employees don't hate their jobs.

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It's nicer seating than the DMV and the employees don't hate their jobs.

Kern Travel - travelagents - Updated May 2026

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