Only the bus drivers and mechanics do their jobs…read more Everyone in Human Resources are completely incompetent. And they have the nerve to blame "upper management." The hiring process was excruciating. From the stumbling and stammering ALDO MARTINEZ, to the constantly-on-vacation DIANA (she will find the time to call you without leaving a voicemail. I am quite certain she will call you and let the phone ring once and hang up. No voicemails. No callbacks. Lazy.) I was called in to sign papers with the "approximate" start date, according to Aldo. Turns out, it was a lie and that start date interfered with my schedule. My official start date was rescheduled twice before they probably tossed out my application...which was 100% their fault. What kind of process was this? I already submitted a urine sample and I also took my occupational physical. Awful staff! It took three months to find out they still weren't sure when I could start. I called to complain and I was given an uninterested, "you were not guaranteed a job." I heard a new person is in charge. They need to fire the hiring manager and everyone in those nasty trailers... I mean, their offices. They need better employees. They need employees who can do their jobs and not just blame everything on management. Lazy, incompetent, rude, and they are all a huge waste of time.

Carlos G was a careful and awesome driver wish he was my driver all the time.he was very helpfulread more

January 10, 2026, approx. 7:29 a.m. Issue: I called with a…read moresimple question about returning from Bakersfield to Tehachapi and whether the downtown station is the correct departure point. The representative repeatedly interrupted me, spoke with a dismissive tone, and answered questions I did not ask. When I asked whether Golden Empire Transit accepts student IDs for free rides, she refused to look up the information and told me to "Google it myself." She also cut me off when I asked whether routes serve shelters. I remained calm throughout the call. The representative was rude, unhelpful, and unwilling to provide basic transit information or referrals.

the drivers are very rude from there , once entering on the bus they start questioning you very…read morerudely to where the destination you need to go to at and if not answered correctly. They get very annoyed and asked for you to get off their bus rudely or just tell you to go to another bus ... and if you chose to still stay and take their bus with them after being answered rudely and and telling them about it on being not being friendly they drop you off at your destination (yes) but won't pick you after to bring you back home on there saying there bus dosent go the route that you need to go to when it is the route to go for it and lying about it and have the other drivers going in in it. Very horrible experience. Do not recommend this bus transportation.

Really great service, they were on time and very friendly. We used them to go to LAX and back as…read morewell. Will definitely use again and we recommend! Reasonable prices as well.

Great on-time, reliable, and helpful transportation service. I have used this company several…read moretimes. Wonderful company.

For disabled adults, a great service. Working there at the moment and there are many drivers that…read moredoes not get the recognition they should receive.

OMG I'm 5 6 2025 at around 3:15 I had one of these drivers display road rage on me I can't believe…read moreit and he had passengers‍‍ wow just got off the phone with the supervisor they're going to look into this I'm not trying to get anybody fired but be careful with who you ride with or let your family members ride with unbelievable I give this business one star because it's only as good as it's worse driver and that was him

Westside Parkway is like a dream for those needing to quickly get to the center of Bakersfield from…read morethe West side. No more struggling with traffic on Rosedale Highway and that dreaded train that occasionally just stops on the tracks (you know what I'm talking about!). The Westside Parkway (which is one of the first Parkway's I can ever remember in Bakersfield!) has been a long time in the making and finally opened to traffic August 2, 2013. The final segment was opened to traffic on April 15, 2015. This all concrete Parkway is smooth and so easy to drive on. Just be very careful of the cops parked on the entrances (especially the one west facing on the Mohawk entrance!). The road is so smooth sometimes you'll forget how fast you're really going. I believe that eventually, the Parkway will connect with the 99. There's been quite a few homes and buildings which have, sadly, been torn down to make way for the new connection. Hopefully, though, this will continue to eleviate the traffic issues that continues to plague Bakersfield as our community grows.

Very comfortable riding, attentive freindly professional driver.read more

From the owner: Lighthouse Shuttle Service is a private shuttle service that provides door-to-terminal service…read morethat. Our sole mission is to provide Safe, Quality, Affordable, Reliable and Dependable transportation to all of our passengers every ride. We pride take pride in providing Professionalism and a stress free ride during every trip. We service most major airports which include: LAX, Burbank, Ontairio, Fresno and San Francisco. Our prices are affordable

YES! FINALLY!…read more A way to access California and Truxtun without having to go completely around. This has been a long time coming, but boy is it exciting! I never knew how much I really needed this extension until I started working near California Ave. and Mohawk. Living in the Northwest, this would have possibly added a few extra minutes to my 10-minute commute. I know, I know. If you're from SoCal you're probably thinking "Poor Bakersfield girl doesn't even know what traffic is." And you're probably totally right! But the added bonus of a quicker route, plus the reduction in traffic makes this non-morning girl much happier!

Very professional and great driving. Very flexible and attended to all our needs. Couldn't…read morerecommend more!

We have used Executive Express Lines for several years and they Never disappoint. They are…read morereasonable priced and they are always kind and help with our requests. We will continue to use them for our charter trip needs.