Dr. Grace Sohn is fabulous! Mohs surgery can be scary but…read moreshe and her assistant made it so comfortable. Dr. Sohn is SO professional. She is a Stanford and Harvard graduate and I couldn't ask for a more qualified Doctor. I would highly recommend this office. I was so lucky to get Dr. Sohn!

Had squamous cell cancer removed from my left ear lobe via MOHS surgery. Dr. Sohn and staff…read morecouldn't be any better. Would want her again. Great bedside manner, easy to talk to, super knowledgeable AND I had a great outcome.

I went here for ultimate duo of CoolPeel and RF microneedling. The procedure and nurse were great…read more I had a pre consultation and they applied the cost to the procedure. Fast forward a few months ago, I did a pre consultation for a different procedure. I decided not to move forward because they would only do a package of 3 and I only wanted one to start. Ok no big deal. I booked an appointment for another CoolPeel. They would NOT credit me the $200 consultation fee for the procedure I didn't want to do. That is kind of bad business and punishing your clients. Not too happy and it's hard for me to recommend SkinScience based on this. Edited- The Doctor reached out to me personally and apologized for the error and made things right. Now I can absolutely recommend SkinScience!

Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

Jared was super in assisting me b/c I am in a wheelchair; he explained m9hs treatment very wellread more

I had a very frustrating experience with Golden State Dermatology this morning, and my biggest…read moreconcern is less about one individual employee and more about how the practice appears to be staffing and managing its front desk. I had a confirmed 8:00 a.m. appointment and took the day off work specifically to attend it. When I arrived, the front desk was clearly overwhelmed with multiple patients checking in at once. I gave the employee my name several times and my date of birth, but she initially told me there was no record of me in the system at all. She then told me I did not have an appointment that day and instead had an appointment on a Wednesday at 10:30 a.m. I explained that this could not be correct because, due to my work schedule, I only make medical appointments on Fridays. Unfortunately, I felt dismissed rather than having anyone pause to investigate what might have happened. After going outside, I checked my appointment history and confirmed that my appointment was, in fact, scheduled for that morning. There had clearly been some kind of scheduling or technical issue. I called the appointment desk to explain what I had found and happened to reach the same employee. Despite explaining that I had a confirmed appointment and had already taken the day off work, there was no attempt to investigate the discrepancy or accommodate me. I was simply offered the next available Friday appointment, September 11 at 8:00 a.m. I want to be fair to the front-desk employee: she appeared experienced and professional, but also visibly rushed and overloaded. That is why I believe this is ultimately a management and staffing issue. Golden State Dermatology's physician partnership and management team should take a hard look at how the front desk is staffed, particularly during the morning rush, and at the reliability of its scheduling system. When a patient has a confirmed appointment, rearranges their workday, shows up on time, and is turned away because of an apparent system error, there should be a process for investigating the problem and making a reasonable effort to accommodate them. Instead, I lost a day of work, made an unnecessary trip to the office, and left feeling dismissed. I hope Golden State Dermatology takes this feedback seriously. A medical practice can have excellent clinicians, but the patient experience begins at the front desk, and today that experience fell well short.

I had a Botox appointment with Haley and decided to try Jeuveau for the first time, and I'm so…read morehappy with my results! Her consultation was super thorough, and you can tell right away how knowledgeable she is. She really takes the time to listen to what you want and makes you feel extremely comfortable throughout the whole process. Her assistant Casey was also amazing! You can tell they work really well together and complement each other, which made the whole experience even better. The actual injections were so quick and practically painless. I purposely waited a little before writing this review because I wanted to see how everything settled--and I LOVE it. Haley really tailored everything perfectly to my face and what I wanted. I still look and feel like myself, just an amplified, refreshed version. Nothing feels overdone at all. I'm super picky about who I trust with my face, and I'll definitely be coming back to see Haley.

This is my first time getting Botox. Haley was very patient and professional, explaining in detail…read morethe injection sites and dosage, as well as the effects that would appear after the injection. I'm very satisfied and am preparing for my second injection. Botox.

Another yearly update for Dr. Zaka's practice…read more Dr. Zaka continues to be incredibly fast and efficient. My appointments are always seamless, and I love that I can routinely get in and out of the clinic within 15 minutes without ever feeling rushed. The biggest update this year is her adoption of AI-assisted workflows using the Aura 3D Imaging System. It is a massive step forward for the practice and a huge selling point. By utilizing this advanced technology, Dr. Zaka is shifting patient care from reactive treatments to highly precise, predictive, and preventative care. Having my treatments backed by this kind of sub-surface data gives me immense confidence in my long-term results. If you are looking for a forward-thinking, tech-forward medical aesthetician in Walnut Creek, I cannot recommend Dr. Zaka enough.

I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

I'm incredibly grateful to Dr. Bortz, Anthony, and the entire team for the outstanding care I…read morereceived. Dr. Bortz is not only an exceptionally skilled surgeon, but also thoughtful and compassionate. Anthony, who worked closely with him throughout the entire process, was attentive to every detail and truly made me feel supported and at ease. I had a carcinoma removed from my scalp -- something very delicate, especially as a woman. I was truly impressed by the level of care and attention they gave me. They made sure to remove the smallest possible amount of hair, and someone on the team even braided sections of it to help preserve as much as they could. When the bandage was removed, I was honestly surprised: the incision was minimal, the scar was thin and clean, and the healing process went better than I could have hoped for. This team turned what could have been a frightening and emotional experience into one filled with professionalism, kindness, and true care. I feel incredibly fortunate to have been in their hands.

Dr Bortz is a very skilled practitioner and I would always recommend him to anyone in need of this…read morekind of procedure. I have had many cases of basal cell carcinoma removed and there is virtually no scarring.

I had such a great experience at Physicos Aesthetics and wanted to leave a review because he truly…read moretakes the time to educate his clients, not just perform treatments. He's knowledgeable about skin health and does an amazing job explaining what your skin may or may not need when it comes to lasers and other treatments. I never feel pressured into doing anything unnecessary, which I really appreciate. I've had lip filler done by him multiple times, and the results are always beautiful, natural, and consistent. He has a very skilled and thoughtful approach, and you can tell he genuinely cares about achieving the best outcome for each person. Highly recommend!

Had the best experience ever!!! Came for lip filler and left informed and with the most beautiful…read morelips. He took his time and made sure I was comfortable and explained everything from start to finish. Highly recommend, I will be back soon for more of his devices! Thank you soooo much!!

Great first impression and experience. Sam was so detailed and diligent with helping me fill in the…read moregaps with my skincare routine. Simplicity at best. No upselling and no pressure about future visits. I am so glad I found this charming place and cannot wait for my next visit.

I went in for a hydrafacial and I was highly impressed with both the service and the results! I…read morehaven't had a facial in YEARS and was very overdue. Sam was extremely knowledgeable, walked me through the entire facial, addressed my skin concerns and gave me actionable feedback. She helped me put together a better skincare regime that is straightforward and easy to achieve. My skin looks incredible. Can't wait to go back!

I have been going to Melissa for over a year now for a few different treatments (ez gel under eye…read morefiller, Radiesse, PDGF under eye treatment) and it has been a GAME CHANGER. Every time she does an impeccable job, and I have regained so much confidence back it is incredible. I was aprehensive at first, but every treatment is so natural looking, most people cannot even tell!! Her work is so subtle yet so impactful. Amazing. Love her. I will recommend her to all my family and friends!!!

Melissa is simply amazing. Went in for a consultation and ended up booking an appt. She's…read moreknowledgeable and not pushy about what she recommends. I got my lips done and they look incredibly natural and like they use to! Highly highly recommend going to her.

I had a great experience at this location from the front desk to the numbing and injections the…read moreentire staff was super sweet, knowledgeable and helpful. Nurse Vonne did my Injections for filler and Botox and as a first timer it was very nerve recking but she made the experience very pleasant, quick and easy! So far I am loving the results.

The staff is warm welcoming, and remembers you no matter how infrequently you go, I get welcomed by…read morename as soon as I walk in the door especially by a woman named Linda too! She's not the only one who remembers me if you are thinking she just has the perfect hint having the same name. Every experience I have here is wonderful from start to finish. Comfortable, clean, informative!!! I would recommend trying them out!