* found out she lied and her name is Natalie…read more The staff up front (Vanessa- the name she gave) has no understanding of patient care or service. They speak to you like they couldn't be bothered when you ask questions. Overall, they are extremely rude. She called me a b**ch and when I asked for the manager she said there was none. Asked to speak with the doctor she said he also just works here. Then she proceeded to help others that walked in after this conversation and take calls and wouldn't check me in. I asked if she could check me in and she said she was busy helping other patients. This is the type of service you will receive if you decide to come here. Btw called the other office to try to log a complaint with the manager and they told me they did not have a Vanessa that works at their offices. So who knows who's in the front taking their patients in.

Horrible doctor, I do not recommend Dr Rainbow Chung. Office messed up my last name on medical…read moredocuments and I had to call 2 times to get it fixed. Asked the doctor to call me back regarding concerns for my blood results for 2 weeks, after multiple calls to the office she finally responds to me via their online portal and tells me to schedule an appointment if I want to discuss my blood results. This Dr does not care about patients and is an absolute joke. She has ADHD (she made that statement herself) during my annual check up. Annual check up was also a joke and she is not qualified to perform a simple pap smear so you will be referred out to a specialist if you need one. This has got to be the worst doctor I've visited in my 30 years of existence.

This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

The quality of care of this place has gone down the drain. My parents have been going to this place…read morefor primary care for years and they didn't have any issues with the doctors or PAs. This year my dad went in for his annual physical check but the doctor didn't do anything except asking him a few questions and they tried to brush him off by saying "well you look pretty healthy" . They didn't even listen to his heart or lungs or palpate his abdomen. WTF? Isn't these like the normal routine with physical exam? They didn't even want to draw his blood for blood work until my dad ask them to do it. This is unacceptable, I suggest everyone avoid this place at all cost because they obviously have no freaking clue of what they are doing. I will not allow my parents to come back to this place ever again.

Fantastic Doctor. Takes the time to get to know you and actually diagnose issues. My life has…read moredramatically improved now that we figured some things out thanks to Dr. Deanda.

Excellent first visit with Dr. Deanda. I was able to feel very comfortable very quickly. I have…read morebeen searching for a primary care physician for years around the area. Since first impressions are priceless, I can put a high value on this encounter. I'm pleased to have finally found someone who I can build a doctor patient relationship with. Thank you Doctor.

Dr. Li assisted me during COVID. I had a terrible reaction from the 2nd vaccination to the point…read moreI needed a Dr. excuse. Dr. Li is kind, she truly listens and so understanding. I'm very happy care. I believe you would be too.

I am very saddened all these years I have been going to Dr. Li she is an exceptional doctor she…read morecares for her patience and listens to her patience. She is an excellent doctor. She was our family Dr. but unfortunately Office doesn't accept my insurance anymore and I am very sad. I don't think I will find a doctor like her. I wish her the best

Incredible Doctor Terrell Incredible Staff…read more Incredible Professionalism What more can I say ...5 Stars all round! Derek Dickenson

Amazingly caring doctor and staff. Easy of appointment and availability of doctor. Dr. Tat is easy…read moreto talk to and does not push any one treatment but gives a variety (when available) with a thorough explanation. Bonus stars for her amazing nurses who can skillfully draw blood.

My dad's been coming here for a while, and I have to say -- the doctors and staff at Chino Hills…read moreFamily Medical Group are top notch. They treat him with patience, professionalism, and kindness, which means the world to me. He's showing some signs of early-onset dementia, and as anyone who's been through that knows, it's not always easy -- he sometimes forgets appointments or prescriptions (like his brain scan from six months ago), but the staff never make him feel bad about it. They handle it with empathy and good humor. That's something you can't put a price on. The doctors are knowledgeable, thorough, and genuinely care about their patients. The front desk team keeps things running smoothly, and every visit feels like he's in good hands. In a world where medical care can feel cold or rushed, this office actually takes the time to listen. Doctors who take their time and genuinely care about outcomes. Chino Hills Family Medical Group is a place where quality care meets humanity. They've been great with my dad, and that kind of professionalism mixed with patience is something rare. Highly recommend -- especially if you're looking for a team that's not just competent, but compassionate.

This place is falling apart. We haven't seen Dr. Moreno for…read moreyears. Some of the P.A order tests, but never contact you to discuss the results. Last year, I had made an appointment for a specific vaccine. A few days before rhe appointment, their system asked me to confirm the appointment, and the next day they said they do not give that shot. The exact same thing happened today. I made an appointment 3 weeks ago for an important vaccine. Again, their system asked me to check-in, and today, 45 minutes before my appointment, they called me to tell me they were out of that vaccine, that they had used the last one. I've been.going there for years. I was satisfied, but now, it is obvious, there are having problems, and it's time for me to go somewhere else where they are more organized, better staffed, and where the main doctor is visible.

I hesitate leaving a review because I don't want my spot discovered but these people deserve the…read moreaccolades. Very clean, friendly staff and quick service. What I love most is that I can make an appointment online and not have to wait forever in a waiting room full of sick people exposing myself to Lord knows what.

John was so nice, made my kid feel safe, and not panic. The staff are super friendly as well, and…read morewe were lucky to come at a time there wasn't much people. Would definitely recommend this place. My kid got a cut on his eyelid from a table. They helped glue instead of stitches

I found Dr Le here on Yelp. I read these reviews and decided to give them a try. No hyperbole these…read moretwo, husband & wife are really wonderful. I've been to ALOT of Dr's I'm my life so I feel qualified to share Dr Le and his wife are just Gems. I've rescheduled for follow up and believe I've found true medical care. I hope this review serves to help others find the care I found when I walked in. Especially in this time of high turnover, in & out healthcare. Dr Le definitely has a lot to offer our community. I wish him and his wife success Sincerely

I had such a great experience with Dr. Le. I spent hours looking for a doctor to give me a second…read moreopinion on my test results. I had left so many messages with other Dr's offices and they never called back. I am so glad I found Dr. Le! I received a call from the Dr's office and they scheduled me right away. Dr. Le went line by line on the test reports and thoroughly explained my results. I did not at any point feel that he was rushing me. I would highly recommend Dr. Le and his office staff!!!