I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

I felt great getting my oil changed 10/24/26 i was greeted with great customer service the wait…read morewasn't too long. and when I pulled in to garage 1, I had the honor of meeting Perry, he needs to be recognized as a true leader. I appreciate the way he talks to you and while checking all the necessary parts on the list. He even suggested that I get my radiator flushed and I'm glad I did. The whole staff was professional and I enjoyed them taking care of my vehicle. Perry needs a raise, thanks Grease Monkey, I definitely will be back. oh yeah they even found a screw in my tire, and the took care of it, they changed me of course , but I'm glad they found it. Thanks again fellas.

I brought my truck here when I needed new rotors and an oil change. My decision was based solely on…read moreYelp reviews, and they did not steer me wrong. He is a great mechanic's shop. This is a family business. Tom owns it, and his son works with him as the other mechanic. They are very happy to talk through what you need. They are very patient and not in a hurry to rush you out the door when you need to convey your problem. Trustworthy, as they were open that I didn't need pads, yet. It was unmistakable that I needed rotors. They called and said how much brake pad was left (enough), and asked uf I wanted them changed while they replaced rotors. I showed up unannounced as they opened at 0730 and my truck was done by 2 PM. I'm very pleased with their work. I love the truck. It has lots of mods, and I don't like trying out new mechanics who might screw things up. But, being new to Omaha, I need a good mechanic. Tom and his son are my new mechanics. I recommend you try them out. The building isn't much to look at, but the family running it makes up for it. They don't have a waiting room, but Tom actually drove one of his other customers home so he wouldn't be uncomfortable while his car was fixed. Now, that is customer service. Tom is a veteran - US Army.

I've gone twice and had good experiences both times. Tom did my repairs within a day the first time…read moreand two days the second time. The second time took longer because it was difficult to diagnose the issue. They're upfront about their prices and the actual cost aligns with their estimate. The prices are also incredibly reasonable. It's rare to find honest people in any industry but it seems to be more prevalent in the auto industry. Tom and his wife seem to be business owners who genuinely want to do an honest days work for a fair price. This is the only place I will take my vehicle.

They changed my brake pads and rotors and oil. It was quick. The price was WONDERFUL. The 2…read moregentlemen were very friendly & knowledgeable. Answered all my questions. ​

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

Real people, real help! I needed help with a blown tire off…read moreinterstate 80. They took my reuned tire, brought back a replacement and I was on the road again, I'm very appreciative of the assistance!

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

A nearby transmission shop was too busy and recommended nearby Car Tech to me for diagnosis (lights…read morewere flashing). I'd already been to a couple other places including dealerships - with each telling me my transmission was the problem and needed it rebuilt at the very least (costing between $4-6,000!!) I initially went to Car Tech but each time, the lights were not flashing where the diagnostic machine would be able to detect it. In the meantime, my car began having issues with starting. Took it to Car Tech, and it was the starter. While Shannon was fixing that, he also discovered the solenoid was also going bad. He fixed that at a fraction of the cost other shops quoted. Then I had a few other issues pop up and once again, Shannon fixed those quickly and didn't rake me over the coals with charges on doing it. Within a few weeks of having the Starter done, my car began not wanting to start again. Shannon stands behind his work. He told me to bring it back in. It wasn't the Starter. He spent the day, running all the electrical lines and discovered my wiring harness had been tampered with (maybe one of the other shops I had taken it to?? It clearly wasn't done by any animal). A new one was gonna run over $1000. Didn't make sense to do for me car and to be honest I just didn't have that kind of money. Shannon had Brandi (the other mechanic) find that part used and it was installed on my 2013 Impala. Ended up being what was actually causing the initial issue with my car to begin with -- the one that everyone else was wanting to charge me over $4k to put in a rebuilt transmission!! Obviously not needed!! Shannon saved me a crap ton of money that I just didn't have and fixed what was truly wrong with my car and didn't over charge me for it!! My car has been running like it did 8yr ago when I bought it!! Shannon does amazing work, turned his love for working on cars into a successful business that actually HELPS people while doing it!!! I'd give him a rating of 10 stars if this went up that high!! I took a stack of business cards and have been recommending Car Tech to everyone since then!!

After numerous attempts by multiple mechanics to fix electrical problems with my car I took it to…read moreCar-Tech. After just 1 day Shannon diagnosed and fixed all the gremlins in my car. He was very polite, talked in terms that I understood and was very reasonably priced. None of the other shops that I had taken my vehicle to had any success in fixing it. I highly recommend this place especially for electrical or computer problems in your car.

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

These guys get a 5 based on the picture of the epic toolbox Chad has which appeared in PTEN auto…read moremagazine for tools. I'm in Atlanta and giving this shop a 5 based on how organized this tool box is. I think that organization reflects on the shop as a whole

Family owned business! Honest and reliable and always gets the job done right. Very responsive and…read moregets the work done in a timely manner.

I highly recommend this place if you have any Subaru work to do. Jim is very wise and…read moreknowledgeable at what her does. He is very meticulous and an excellent problem solver, but down to earth and a person who explains things well and in whom I have full trust in. His diagnostic skills are crazy good. I am very happy I found him.

It's hard to trust a car service place, and when I got rid of my Honda, I mourned the ability to go…read moreto Exclusive Honda. I was happy to find Russ', which is the equivalent for Subaru owners. I trusted them to tell me what I needed and they helped me understand what wasn't urgent but what I maybe needed to expect to do in the coming months. While prices seemed high compared to servicing my Honda, I think that's just Subaru. They were definitely more affordable than the dealer. Overall, they'll help you take care of your Subaru!

I took my 4 Series to S Line when the Firestone shop next to my office said "THERE IS OIL…read moreEVERYWHERE ON THE ENGINE! ...we're afraid to fix it...come get it." These are words you never want to hear when you love your car. In a panic I found S Line and the guys got me in right away. The did a great job of working with my warranty company and keeping me in the loop. I was never lacking information about my car or when it would be done. The work was done well and everyone I met was really friendly. I hope I don't have to see them to often, but when my car needs a wrench turned...I won't hesitate to call.

As an Audi owner, routine maintenance is imperative. Knowing that before purchasing my car, I did a…read morelot of research as to who to send it to. SLM is and always has been a trusted place to go for your German vehicle. The mechanics and owner are really nice, informative and honest. I trust them with my car. I have since moved away from Omaha and can say that they are a one of a kind business as far as how well they treat their customers. Miss this place for sure!