Our system went out at 3:30 on a Friday and they showed up in an hour and fixed it!! It even needed…read moreto be charged and they brought that later after they fixed it. they were kind, polite and very helpful!! Highly recommend!!

O.M.G. they are great. Came out quickly and they were here for 15 minutes and fixed my problem. I…read morenever even thought of checking the outside wires to see if the puppies did anything to them. Wright Choice definitely was the correct choice to go with. They found the problem in 5 minutes and had it fixed in minutes. There phone number is on the top of my list and in my phone for service. Thank you so much

I have had a minimum of three separate dealings with Mike, Mark, and Alexa, as well as other staff…read moreat KAEBLE Energy. In each case, I was treated with the utmost professionalism (not sure what some of these other posters are talking about here!). I continue to use their services and I will do so well into the future. I cannot laud them enough! For the record, the reason for the approximate three separate dealings over about two years or more is related to issues with the unit, and NOT their poor workmanship. In each case, the team took care of me right away, including a few days before Christmas, when I had water in my basement from the heating unit and NO heat or hot water! They fit me into their schedule and we had a warm holiday! In each incident, they worked diligently to secure the part from the manufacturer and came to my home as soon as possible thereafter. Each time, they managed to get the unit working again until the new replacement part arrived. I have now decided to replace the unit and stop dumping funds into this six-year old unit that has been what I would call a "lemon," since day 1. While the unit was under warranty (5-years), I could deal with paying their labor fees instead of replacing the unit, but now I must pay for the parts and the labor and it became cost prohibitive when compared to the installation of a new unit. I have had dealings with the team with credit cards over the phone, cash payments in person, and they are always pleasant, respectful and conscientious. For the few naysayers, everyone has a bad day, every once in a while, and the customer does not always understand THEY may be having a bad day and how it affects those with whom they are dealing. I find KAEBLE Energy to be honest and they have always proven to me they are there to me help me in my time of need. I will continue to support this company for the foreseeable future.

I have been with KAEBLE Energy for many years. Great service people who clean my system. The…read morecustomer service staff are amazing people. They have always treated me with respect and kindness. Their loyalty to their customers speak thousand's of words. I highly recommend them to my friends. Thank you!! Betsy Skwira

Nothing worse than your AC going on a +90° day. Prompt response from Paul who in turn was very…read moreinformative to the cause and his time and materials. Fair and reasonable rates 5

River-Air saved the day! Paul was able to come to my house in Brimfield within 2 hours of me…read morecalling me to service our central air unit. He was able to diagnose and fix the issue within a short period of time. The unit was running weird only a couple hours later and he was here within 10 minutes fixing the issue and made it perfect. The unit is running even better and colder now!! Thank you so much!

Jeff installed a new Energy Kenetics System 2000 boiler, indirect water heater, and a new Roth…read moreupright oil tank. His work is absolutely impeccable, and we're thrilled to have found him. Jeff isn't just an installer, but he's a craftsman. He's very efficient, extremely thorough and detailed, accurate, and unbelievably dependable and responsible. He also cleans up after himself and disposes of all materials including old boilers, hot water heaters, and tanks. We are so very, very pleased with our new system, not to mention that the System 2000 is saving us a boatload on oil!! Jeff is the heating professional you want to call. We would totally and completely recommend him for any heating/hot water needs you have. He is absolutely beyond awesome!

An absolute lifesaver. Our hot water tank broke on a Friday night and drained completely into our…read morebasement. Jeff was perhaps the tenth person I called because either the company wouldn't take the job at all or they had a wait time between three days to two months. But we needed hot water Monday morning. Jeff made calls and worked with us to get the right part, loading it up and arriving first thing Sunday morning. If I could rate him ten stars, I would. He's genuinely nice, knows his stuff, and goes above and beyond to help. Highly recommended!

Unfortunately, it's rare to find honest repair people. But that's exactly what countywide is. I had…read morea horrible experience with Hurley and David, who tried to claim my furnace was unsafe, they shut it down, and disconnected the gas so I couldn't restart it. it was in January and the temperatures were in the single digits. Countywide came out that same day, also found that Hurley and David had disconnected some wires so I couldn't restart the furnace. Countywide got it restarted did a combustion test that showed the furnace was indeed safe and actually over 90% efficient. Hurley and David was trying to sell me a new furnace when a couple hundred dollar repair got mine fixed. That's the kind of company country wide is; honest and not looking to spend your money needlessly.

I have used James Butler Electric for several different jobs in several different homes over the…read morelast ten years. He is always professional and friendly while completing his work meticulously. His communication and work ethic are top notch. I would definitely recommend!

Very Professional, honest appraisal, quick service and good tips for going forward…read more Called Monday morning and they were at my house in an hour, identified the problem as a faulty circuit breaker, replaced it quickly and gave me some great advice going forward so it won't happen again. Wore a mask inside and out and was extremely courteous. I will definitely be using them to install my generator in the spring!

They Installed a new gas furnace we converted from oil to gas seven years ago we pick Baystate…read morecomfort heating because James was great and nice They weren't the highest they weren't the lowest he was neat and clean an installation I would give them four stars on installation but seven years later I called on December 20 for a service call because my pressure relief valve and expansion tank had a leak1/2 gal of water a day I back three times Trying to get A normal service appointment They had no curb decency no Courtesy return calls I know we can't service or when they could get to us so I had to go somewhere else on Jan 12 So an installation and give them four stars but on service well best of luck

Had the pleasure of finding BCHC doing an online search last summer. Of course our central AC went…read moreout on the hottest day of the summer. James showed up very shortly after we talked on the phone. He was able to diagnose the problem, run and get the part needed and have the AC back up and running in next to no time. Within a couple hours of the initial call we were all set. James honesty and patience in explaining what was needed was extremely appreciated. Doing business with him again this year for an AC tune up before the heat hits.

Didn't actually use their services. However response was very fast and an early appointment was…read morearranged. Follow up messaging and phone was very efficient. Long story but had to cancel. Would contact in future if the need arises.

These guys were great. Did the job with less than a days notice and the price was the best I found…read morein town. Work came out just as expected.