Horrible. Upon arrival to clinic there were 2 patients waiting to be seen. It took over an hour…read morefor those patients to be called back. I only came here because the ER referred my 93 year old father here. I doubt the ER realizes the poor service patients receive here at Panhandle Eye Clinic. I called to schedule appointment was told they would work him in and to be here at 3pm. We arrived at 2:45 it is now 5:20 Sitting in a room waiting. We were moved from the lobby to a room at 4:55 assessed by a tech who didn't introduce herself. She Didn't speak directly to my father until I told her to. Then she told him to roll his sleeve up so she could take his blood pressure, I had to tell her he can't roll the sleeve up! He only has one functional arm? Couldn't she see that. It is now 5:25 he has not been seen and I'm about ready to leave.

From the owner: We are a group of multi-specialty physicians and highly trained staff dedicated to quality,…read morestate-of-the-art, comprehensive medical and surgical eye care. We are Panhandle Eye Group - continuing our tradition of eye care excellence where patients come first.

Great staff and Dr.is very knowledgeable and answered my questions so I could understand what is…read moregoing on with my eyes.

Afraid of cataract surgery? I couldn't even put eye drops in prior to my first cataract surgery 5…read moreweeks ago. I didn't know what to expect...so here's some info. They call you back pretty much on time. Make sure to follow directions (no food or drink, someone to stay during your procedure and to drive you afterwards, etc.). You go to holding area. No changing clothes or removing shoes even. Dress comfortably. No makeup, etc. You'll lay on a bed and they start putting eye drops in, asking some questions, I got an IV? (like an IV so they could give me meds to do a block in order to do my surgery, I don't think they do that with all surgeries). Since I was medicated for the block, I ended up in the operating room without knowledge of the trip there. They covered my face and I don't know what else in order to do the procedure. I was aware but it seemed sort of distant. I was aware when Dr. Murrell came in and was talking to me. It seemed like I could see shadows while he was doing the procedure but I didn't see anything coming at my eye nor did I feel the need to blink or dodge something like I thought I would do. I was terrified to have the procedure. I was very nervous. I couldn't even stand to have somebody put eye drops in. I thought I would actually fight the equipment that was holding my eye open while they were doing the procedure. But I didn't even have the urge. It was really not nearly as traumatic as I was expecting. Afterwards, you basically immediately get to drink something and leave. They send you to get something to eat and then you go back to your doctor's office for a quick check. I had Dr. Murrell do my eyes. I am telling my experience with him at the Surgery Center. I don't know if it is the same for pretty much all doctors but you could ask. I just thought I'd try to let other people know of my experience in case you might have some of the same thoughts.

Cannot say enough positive about Coulter Drive Optical!! Dr. Tyler Smith was fantastic. The entire…read morestaff has been great with the exception of one of the ladies at the front desk (Laken?). Very unprofessional. 2nd instance I had with her. She was more concerned about her eating habits and what she had for breakfast than paying attention. The service that I had in purchasing glasses and fitting was great!! Highly recommend this place. Try to avoid her at the desk if all possible so it doesn't go against your experience.

Love dr bass and dr smith the front desk staff is not very nice at all they used to be so nice and…read moregood :( Had to start going somewhere else bc of it and I have went here since I was 10 years old.

Dr. Eddy is Fantastic! He is kind, gentle and has a great sense of humor. He diagnosed a retinal…read moreproblem that needed surgery. He did a fabulous job on the surgery. He showed me pictures of the good eye and then the one with the problem. After healing he took more pictures and the problem eye was almost perfectly healed. He is a great person and surgeon. J. Bryant

The dr maybe excellent but the receptionist was unprofessional and made it seem like I was…read morebothering her to make an appt. I asked to speak to a supervisor. She put me in hold for a long time and receptionist came back on.

My son has been wearing glasses since he was 4. We've seen countless optometrists and…read moreophthalmologists in Amarillo, Lubbock and Oklahoma. This was BY FAR the best appointment ever. I am so grateful! For the first time in his 11 years, he put on his glasses and said, "WOW!! I can REALLY see now!!"

From the owner: Contact lens specialty including treatment for high astigmatism, keratoconus, and presbyopia using…read moreonly state-of-the-art technology to detect disease, guidance for expert fitting of lenses and treatment of corneal conditions. Family Eye Care, Vision Performance Enhancement, Comprehensive Eye Examinations, expertly fit glasses using advanced Eye Care technology. Low vision evaluation for the visually impaired patients and fitting of low vision devices including spectacle mounted telescopes, computer assisted devices, and coordination of care. Optical with a large selection of name brand frames, choices of optical lens solutions that are the latest in technology.

Exceptional Care and Compassion! Dr. Tyson at Amarillo…read moreFamily Physicians is truly outstanding. He takes the time to listen, explains everything clearly, and genuinely cares about his patients' well-being. It's rare to find a doctor who combines professionalism with such kindness and empathy. The staff is always welcoming, the office runs efficiently, and I never feel rushed during appointments. Dr. Tyson goes above and beyond to make sure his patients receive the best care possible. I'm so grateful to have him as my doctor -- highly recommend him and the entire team at Amarillo Family Physicians!

They required my FULL SOCIAL SECURITY NUMBER even though I gave them my insurance card. I tried to…read moreinsist that they did not need but their computer system would not accept. blanks. In this day and age of cyber hacks and fraud I cannot believe offices still use this. All my other physical and dental offices understand.