Horrible. Upon arrival to clinic there were 2 patients waiting to be seen. It took over an hour…read morefor those patients to be called back. I only came here because the ER referred my 93 year old father here. I doubt the ER realizes the poor service patients receive here at Panhandle Eye Clinic. I called to schedule appointment was told they would work him in and to be here at 3pm. We arrived at 2:45 it is now 5:20 Sitting in a room waiting. We were moved from the lobby to a room at 4:55 assessed by a tech who didn't introduce herself. She Didn't speak directly to my father until I told her to. Then she told him to roll his sleeve up so she could take his blood pressure, I had to tell her he can't roll the sleeve up! He only has one functional arm? Couldn't she see that. It is now 5:25 he has not been seen and I'm about ready to leave.

From the owner: We are a group of multi-specialty physicians and highly trained staff dedicated to quality,…read morestate-of-the-art, comprehensive medical and surgical eye care. We are Panhandle Eye Group - continuing our tradition of eye care excellence where patients come first.

Cannot say enough positive about Coulter Drive Optical!! Dr. Tyler Smith was fantastic. The entire…read morestaff has been great with the exception of one of the ladies at the front desk (Laken?). Very unprofessional. 2nd instance I had with her. She was more concerned about her eating habits and what she had for breakfast than paying attention. The service that I had in purchasing glasses and fitting was great!! Highly recommend this place. Try to avoid her at the desk if all possible so it doesn't go against your experience.

Love dr bass and dr smith the front desk staff is not very nice at all they used to be so nice and…read moregood :( Had to start going somewhere else bc of it and I have went here since I was 10 years old.

Dr. Eddy is Fantastic! He is kind, gentle and has a great sense of humor. He diagnosed a retinal…read moreproblem that needed surgery. He did a fabulous job on the surgery. He showed me pictures of the good eye and then the one with the problem. After healing he took more pictures and the problem eye was almost perfectly healed. He is a great person and surgeon. J. Bryant

Been going to Dr. Dobler-Dixon for over 2 years for Glaucoma problems. Had surgery on both eyes…read more Dr. Dobler-Dixon is an EXCELLENT doctor with an excellent reputation. Shown by the number of patients requesting her services, waiting room is always packed!! I drive 100 miles on way to see Dr. Dobler-Dixon about every 3 months. She's such an excellent doctor that I'd wait longer if need be......

This doctor is HORRIBLE at managing time! Over half of the waiting has been here for at least 2…read morehours and it's 5pm! From what I've witnessed she will call a patient in. Five minutes later they come back out to the waiting area. Then wait another 30 minutes at least before being called back in. This happens on average of three times from what I've witnessed. This is ridiculous!!!! Just heard from another patient it's always this way and she's the only one in Amarillo that provides this service!!!!! Calling all eye surgeons!!!! Give Amarillo some options! From my experience I'm willing to drive my mother to Dallas each time just so we can get more attentive care!!!! We have lives too doc!!!!!!!!!!! To add to her incredibly unprofessional management with patients time. She prescribed an eye drop that had to be specially ordered ( which caused my mother to have to go 5 days without her "prescribed" eye drops AFTER surgery ) and would have cost her $183. After I looked into it she could have had the generic of the same drug for $17 and could have gotten right away. I had to demand a different prescription because she had specifically written the prescription for that brand. Even then I had a hard time ( took me two days) getting them to resend it with what my mom could afford. She's getting kickbacks I'm sure and if you request to speak with her on the phone about it you'll bee directed to a "technician". Sketchy practice if you ask me.

The dr maybe excellent but the receptionist was unprofessional and made it seem like I was…read morebothering her to make an appt. I asked to speak to a supervisor. She put me in hold for a long time and receptionist came back on.

My son has been wearing glasses since he was 4. We've seen countless optometrists and…read moreophthalmologists in Amarillo, Lubbock and Oklahoma. This was BY FAR the best appointment ever. I am so grateful! For the first time in his 11 years, he put on his glasses and said, "WOW!! I can REALLY see now!!"

From the owner: Contact lens specialty including treatment for high astigmatism, keratoconus, and presbyopia using…read moreonly state-of-the-art technology to detect disease, guidance for expert fitting of lenses and treatment of corneal conditions. Family Eye Care, Vision Performance Enhancement, Comprehensive Eye Examinations, expertly fit glasses using advanced Eye Care technology. Low vision evaluation for the visually impaired patients and fitting of low vision devices including spectacle mounted telescopes, computer assisted devices, and coordination of care. Optical with a large selection of name brand frames, choices of optical lens solutions that are the latest in technology.

Exceptional Care and Compassion! Dr. Tyson at Amarillo…read moreFamily Physicians is truly outstanding. He takes the time to listen, explains everything clearly, and genuinely cares about his patients' well-being. It's rare to find a doctor who combines professionalism with such kindness and empathy. The staff is always welcoming, the office runs efficiently, and I never feel rushed during appointments. Dr. Tyson goes above and beyond to make sure his patients receive the best care possible. I'm so grateful to have him as my doctor -- highly recommend him and the entire team at Amarillo Family Physicians!

They required my FULL SOCIAL SECURITY NUMBER even though I gave them my insurance card. I tried to…read moreinsist that they did not need but their computer system would not accept. blanks. In this day and age of cyber hacks and fraud I cannot believe offices still use this. All my other physical and dental offices understand.