Logix is phenomenal! First rate and personal service! When you call, an actual person answers the…read morephone. When you walk in, there's even a concierge! The banking is amazing. Best Bank I've ever banked at. They also have the best interest rates around.

After 12 years of consistently good service at the Thousand Oaks Logix branch, I'm shocked at how…read morebadly things went during a recent visit. My mom and adult daughter--a long‑time customer--came in for a simple appointment to open a new joint account. What should have taken minutes turned into an hour of condescension and obstruction from the teller, Chris. Instead of helping them through a routine process, he questioned their ability to "manage the account," spoke down to them, and dragged out every step. These are two fully capable women who have handled their finances for years, yet they were treated as if they were incompetent. The tone was dismissive, patronizing, and frankly humiliating. It wasn't until I left work and came in myself--calm, direct, and simply insisting the account be opened--that anything actually moved forward. Only then did Chris suddenly become able to do the job he should have done from the start. The whole experience felt disrespectful and unnecessary. After more than a decade of loyalty, this was enough to make me ready to take my business elsewhere. If you value being treated with basic respect, be cautious about using Logix Credit Union.

More than excited about my new car purchase and can't wait to drive it all around the city of LA…read moreand a beautiful state of California. After dealing with several dealerships and car brokers without being able to get to a desirable price level I ended up finding Zorik and his stellar team. Believe my experience as I had a chance to compare - these guys have the best prices and deals possible. Moreover their experience is so vast they can work on different options with you and help you make the right choice that is definitely going to benefit your budget and preferences. I almost lost my hope to find the car with the features I wanted for a reasonable price. But thanks to Edward and his amazing brokerage experience I ended up even with a better option. They were also nice enough to keep my previous car at their parking lot over the weekend before I came back on Monday to turn it in to a dealership. On top of that they put their best effort and kindly attached a number plate to my front bumper using their own instruments saving me a trip to a dealership where it should have been done from the get go. I've had above and beyond amazing experience with these guys. Needless to say I'm going to recommend them to everyone I know and definitely will be back for my next purchase.

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

Got exactly what I needed in amazing timing. Saved me hours of ruining someone's day at the…read moredealership lol Ask for Broneel 10/10 would buy again

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

After twelve years since our last car purchase, we weren't sure what to expect, but the team at…read moreLexus of Thousand Oaks made us feel right at home. The atmosphere of the facility was warm and inviting. Our sales person, Lorenzo Mendoza, went above and beyond to take care of us. He was very patient and helpful, ensuring all our needs were met without any pressure. The financial manager, Mori, was also helpful with answering our questions regarding the contract. Thanks to the both of them, we're officially driving home in a new Lexus IS350! If you want a stress-free car buying experience, go see Lorenzo and visit Lexus of Thousand Oaks--it's well worth the trip! -Efren and Cristina

My wife and I recently purchased a Certified Pre-Owned (CPO) 2023 Lexus RX 350 from Lexus of…read moreThousand Oaks, and unfortunately, our experience was very disappointing. On June 13, 2026, we looked at two white 2023 Lexus RX 350s. One had approximately 51,000 miles, and the other had about 25,000 miles. The higher-mileage vehicle was more affordable and fit our budget, but we repeatedly expressed concerns about the mileage to our salesperson, Kimberly Campo. Throughout the sales process, Kimberly repeatedly assured us that the vehicle came with a "6-year unlimited-mileage CPO warranty through 2029." This assurance was a major factor in our decision to purchase the higher-mileage vehicle. We specifically discussed the warranty multiple times, and each time we were told that the CPO coverage provided six years of unlimited-mileage protection. After we had agreed to purchase the vehicle, my wife left to return home to our children while I stayed behind to complete the paperwork. During the finance process, I learned that the Lexus CPO warranty begins after the original 4-year/50,000-mile Basic Warranty expires, whichever comes first. Because the vehicle had already exceeded 50,000 miles, the CPO coverage had effectively already started, leaving only about two years of coverage remaining rather than the three years we were led to expect. This distinction is significant. We made our purchasing decision based in large part on the understanding that we would receive approximately three years of CPO coverage. Had the warranty details been explained accurately from the beginning, it could have affected our decision. At that point, my wife had already left, and I was more than 200+ miles from home (San Diego), so I completed the transaction. The following day, we attempted to discuss our concerns with management. We were repeatedly told that Dave Feiss was with a client and would return our call within 10 minutes. Despite multiple phone calls and emails, we never received a callback or response. Based on my personal experience, the Certified Pre-Owned purchase process at Acura dealerships has been significantly better. The information provided was accurate, the communication was prompt, and the customer service was excellent. Unfortunately, I did not experience that same level of transparency and responsiveness at Lexus of Thousand Oaks. To make matters worse, the financing paperwork initially contained an incorrect interest rate, which had to be corrected by mail approximately a week later. Our family has always spoken highly of Lexus, and this was our first Lexus purchase. Unfortunately, this experience fell far short of our expectations.

After having a service done at EnvisionFord in Oxnard, I decided to drive the 30 extra miles (I…read morethink that clarifies how I feel about THAT dealership ) to give DCH Ford of Thousand Oaks a shot. Pretty much everything about the experience there was so much better. The 40k mile service is basically a glorified oil change (oil change and new cabin air filter) I was a little early but was still checked in quickly and professionally by Tony prior to my actual appointment time. He clearly informed me of the work to be done and an approximate time it would be done. While waiting in the lounge a technician came in and gave me a spare set of keys he happened to have that fit my brand of roof rack mounts. That was unexpected but cool. The service was done quickly but the best part was that while checking out I was simply told that it was all green lights on my vehicle nothing additional was needed. I was honestly expecting a Jiffy Lube style full court press to add additional services. All in all, great experience.

Wanted to come on here to update my previous one star review. If I could, I'd give NEGATIVE STARS…read more The manager, David, sent a generic response to my previous review, asking that I reach out so they could address the issues. I knew it was going to be BS, but I tried anyways. As expected, it went absolutely nowhere. He asked me to explain the situation again; even though I clearly did in my review. I explained it. I got no response. I sent THREE follow up emails. ZERO response. These people are clowns. Absolute joke of a dealership

Big mistake doing business with Allen Motors. Instead of agreeing on a price to sell my car at, I…read moreshould have kept his fee to a percentage of the sale price so that he would have had an incentive to get the top price. Having not heard from him in a couple of weeks, I decided to call him. It turned out that he had "sold" the car without notifying me. He turned possession of the vehicle to the buyer, and only collected a deposit! Thankfully, the buyer returned to pay the balance of the purchase price. I would never recommend this consignment shop to anyone!

Excellent customer service, a great experience, even though I didn't make the vehicle purchase.read more

Amazing experience at this dealership! No high-pressure sales tactics. Daniel, our salesman, was…read morekind, respectful, knowledgable and easy-going. He took me for a test drive with zero expectations and I left that day telling him I'd be in touch. I contacted him later that day, telling him I wanted the car and he put me in touch with Christian to work out the deal. Christian was just as nice and helped me get a great deal. Mirna explained my warranty options clearly. Daniel explained every detail about the car, including the infotainment center. After I left, they called to see how I liked my new car and they invited me to come back if I needed anything. A few days later, I returned asking for some more details about how to work some electronic features. Brian, in service, took his time to explain everything. I noticed when I was waiting in the service area, that all the customers received very personalized attention from the staff. One team member was even walking the room, handing out cold waters and popcorn. This dealership is the best I've ever dealt with, by a long-shot. They made the whole car-buying experience hassle-free, no-pressure and worry-free. I'd recommend them to anyone!

I switched to Infiniti of Thousand Oaks after repeated disappointments at my local Nissan…read moredealership, and while the staff has always been polite and willing to correct mistakes, my overall experience has been frustrating due to repeated issues and poor communication. During my first oil change and tire rotation, my car was returned with oil stains on the cream-colored interior. To their credit, they immediately offered to clean it. However, shortly afterward, both rear wheel center caps fell off, which had never happened before and I decided to let it go. My most recent visit was even more inconvenient. I dropped my car off for an oil change, tire rotation, and airbag recall service. Near the end of the day, I was informed that complications with the recall repair meant my car would need to stay overnight. I was initially offered a rental car, only to be called back and told none were available until the next morning. My vehicle ended up staying for over 24 hours, and I wasn't notified it was ready until 40 minutes before closing. When I picked up my car, I was also charged full price for an oil change despite being told my coupon had been applied. I had to call back later to have the difference refunded. Everyone I've spoken with has been courteous and apologetic, and I appreciate their efforts to make things right. However, customers should not have to repeatedly spend their own time correcting mistakes that could have been avoided with better communication and attention to detail. The dealership needs to improve its communication, follow-through, and overall organization, as the repeated lack of communication and forgetful errors have created unnecessary inconvenience. While I appreciate their willingness to fix problems, I would much rather see fewer problems happening in the first place.